Atera vs TSheets

Atera has 150 reviews and a rating of 4.48 / 5 vs TSheets which has 5444 reviews and a rating of 4.74 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.48 / 5 (150)

4.74 / 5 (5,444)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

September 11, 2020

October 20, 2020

Pros/Cons

  • Pros

  • I like the price and the features that come with it. Especially the integration with Webroot!

  • Best in remote access to connect any time and this is very easy for IT admin to jump on. Always BEST CUSTOMER SUPPORT to take owner ship.

  • Cons

  • It is not as configurable as some of the larger RMM or PSA, for the most part it's a good thing, but prepare for surprises. You need to test drive it first.

  • There were a few missing features but nothing we couldn't handle in another manner.

  • Pros

  • Super simple - user friendly. Great product and even better customer service. I highly recommend this product.

  • Easy to use this software. Support is great.

  • Cons

  • Using custom fields to track additional pays and equipment is helpful, but the info does not sync into software so still a bit of a manual effort.

  • The only thing i dislike is that employees forget to clock in and out. But that is not Tsheets fault~ :D

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2020

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux