Ad Orbit
About Ad Orbit
Awards and Recognition
Ad Orbit Pricing
Onboarding Packages for new customers begin at $997
Starting price:
$61.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Ad Orbit
1 - 5 of 101 Reviews
Amy
Verified reviewer
Publishing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Excellent Customer Service
We love being able to track our sales issue to issue. We have definitely benefitted from having MagHub because more of our tasks can be automated through MagHub than with our old software. We love having a Client Center portal, even though it's been a challenge to get all of our customers to use it. The ones that do use it love it, and it most definitely makes our job easier when they do!
PROSI like the live chat feature most. Because we're always finding new things the software can do for us, it's helpful to have someone answer a quick question through live chat. Everyone is super friendly and accommodating. If the question is too complex for live chat, and I end up filling out a feature request or problem ticket, I always have a satisfactory follow-up.
CONSWe just recently started using the Subscriber section of the software (about 6 months or so ago). Adding and invoicing new subscriptions is a multi-step process which is somewhat tedious. Also, we would love more customization of subscription invoices. Right now, if someone purchases more than one subscription (such as their own plus gifts), they have to receive multiple invoices instead of one invoice for their purchase. This is super irritating and creates more work on our end.
Vendor Response
Thank you for your positive remark! Our support team is what sets up apart from everyone else. We pride ourselves in offering more avenues for our clients to chat with our U.S. based support team. Keep an eye out for the subscriptions sections, as we are constantly adding tweaks/improvements to make the process easier for everyone.
Replied February 2019
Tom
Publishing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great platform to build your publishing business on
Very professional organization and really committed to customer service - not just chat bots and FAQ.
PROSVery powerful and well integrated - especially like the flat planning feature (Magbuilder)
CONSTends to update quite often and things change around - takes some ongoing commitment to training.
Reasons for switching to Ad Orbit
their platform wasn't very integrated (CRM + production)
Vendor Response
Thank you for your review of MagHub, with a product updated monthly with new features, changes, and updates based on client-feedback, we certainly see how it requires a commitment. We have strived in 2020 to add a new updated Help Center, require less clicks, and offer additional digital-training opportunities. These initiatives will continue by our team moving forward.
Replied December 2020
Larry
Marketing and Advertising, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed September 2023
Worst CRM EVER
We have used a variety of CRMS most recently Launch Pad. When our company was purchased we migrated to Ad Orbit and the entire sales team was STUNNED on how archaic this program is.
PROSReally cant say anything positive except it boots up easily.
CONSThis is a program from the 90s - its not intuitive or user friendly plus it doesn't even have spell check!
Reasons for switching to Ad Orbit
4/2022
Vendor Response
Hi Larry, I'm sorry to hear about your experience to date. We welcome any specific feedback you have on how to make our platform more intuitive for sellers. Outside of spell check, is there anything you'd like to see us improve on? Send us an email at support@adorbit.com p.s. Check out Grammarly for spell check. It's free and plugs in nicely to Ad Orbit. No setup is required.
Replied October 2023
Laurie
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
All-around excellent CRM!
My overall experience with Maghub has been excellent. Maghub offers everything we were seeking, including the many features and integrations it provides. One of my favorite things is the Live Chat. Being able to ask a "how to" question in real-time and get answers immediately is a game changer!
CONSThe one issue we are currently facing is that the email functions are not fully working. However, I do believe this is more of a Google/Maghub integration issue and it will be fixed, it hasn't been working 100% for a couple of months now and it is a problem for us.
Reason for choosing Ad Orbit
The features and customer service.
Reasons for switching to Ad Orbit
Too many technical issues that we seem to face daily. Customer service was nonexistent!
Jamie
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great Program!
Customize able to our company, integrated with our business model and other software easily, user friendly
CONSIt’s a little quirky, but once you get to know the program, the quirks become very familiar
Reason for choosing Ad Orbit
Sales force was deceiving with the cost of our build, not upfront about what the expense or the length of time it would take
Vendor Response
Thank you for your review of MagHub! We appreciate you sticking through and learning the 'quirks' of MagHub. Connecting departments is what MagHub is all about, and that often means integrating various software titles. Fortunately, our in-house development team is always up for the challenge!
Replied June 2020