Every aspect of subscription is thought and a solution provided, including auto-renewals with changing credit card numbers. Get customer service reply in minutes.

A little hard to use or to explain to new users.

There are some features I have not yet mastered or explored, like generating renewal or billing letters right from the system, or setting up automated scheduled reports. Quickfill is great for where we are right now in our business, but also has the capacity to grow with us.

It's very intuitive on the data entry side. There are tons of reports and analyses you can pull. The cloud based platform is ideal for our new "remote" office situation. Great support when I need it.

I am not able to enter credit card orders into the cloudbased software, to be processed from there. We still have to hand enter phone or mailed credit card orders off-platform.

An inexpensive multi-faceted ecommerce solution tailored to the Media industry. The platform has increased efficiency and allowed us greater flexibility in promoting our products.

I can run price testing and change offers while tracking results very quickly. The forms are tied directly to the database allowing us to easily cross-promote between products and customer segments. Managing the forms from the database also allows for documenting updates, changes, preventing duplication and really allows a great deal of flexibility. The tech support is also very high and very responsive. Superior to most of the other SaaS vendors I've worked with, and considerably more responsive.

Because it's a fixed form built to interact with a database there is functionality that is challenging, but only at the fringes. Updating graphics has to be done by CWC so it's not as fast or real-time as testing offers and prices. Hopefully a future build of the page will allow users to more quickly make graphic updates.

We’ve been using QuickFill for over 20 years and have been very happy with it. The software has been a perfect fit for us and handles all of the circulation, fulfillment, and accounting aspects of our smaller publishing business easily and effectively. Their customer service is excellent and their tech support extraordinary. (I can’t think of a time tech support couldn’t answer a question or solve a problem our staff had). When the pandemic hit suddenly last year and we were only given 24 hour notice that our building was being shut down, the team at CWC moved us seamlessly from a desktop application to the Cloud platform—in less than 24 hours! Amazing.

This software is intuitive and easy to use. As a faith based non-profit publisher, we have a small staff (7) and utilize many volunteers. It is easy to train new volunteers on QuickFill. Data entry in the system is straightforward and easy to learn and the variety and comprehensive nature of the reports is indispensable in tracking our circulation and financial growth. Options for setting up and changing renewal series and/or billing series is equally straightforward.

The only negative for our company is that handling group subscriptions in QF is a bit cumbersome. We receive a lot of group subscriptions and managing them is not always as easy as we would like.

Being able to have our subscribers pay online and we can import the payments as often as we need to. We brought our bigger publication in house for us to handle instead of panning out to a fulfillment house. The fulfillment house was not satisfactory and we had customers very upset about the customer service they were getting. QuickFill worked with us to bring the database into QuickFill without any major inflictions.

When I was first introduced to QuickFill, I could not believe how data entering was so easy. I find the reports give me the information I need and are easy to use. Importing into QuickFill is also simple and without errors. Getting help with customer service is very timely and without any or much wait.

Sometimes it is hard to look up a customer if you don't have much information. Being able to use a telephone number or street address would help immensely for lookup.