About Adapt by Bullhorn

Adapt by Bullhorn (formerly known as AdaptSuite) is a web-based recruiting, sales CRM, and agency management solution that aims to streamline every aspect of the talent acquisition and management process. The solution is typically recommended to growing companies that are looking to implement best practice workflows for applicant tracking and sourcing, billing and payroll, and sales.

Adapt is based on the input from tens of thousands of experienced recruiting and staffing professionals. The role-based studios enable recruiters, sales representatives, back-office staff, and management to stay focused on the activities, processes, and performance factors that drive profits. For example, the Recruitment Studio displays an overview of all candidate and customer c...


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Supported Operating System(s):

Windows XP, Web browser (OS agnostic), Windows 8, Windows 10

28 Reviews of Adapt by Bullhorn

Average User Ratings

Overall

3.92 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(12)

12

4 stars

(6)

6

3 stars

(4)

4

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

April 2019

Linda from Medical Professionals

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Full-fledged Adapt Users

Medical Professionals has been using Adapt since February 2016. We use most features of they system, include recruiting tools, back office for payroll and billing, mobile integrations, texting and more. Our candidates what to do everything on a mobile device - Adapt has recently rolled out several tools to make this success for us. We need these tools to place more candidates with our clients. The changes are exciting and will change the way we work.

Pros

We have seen the Adapt product grow and evolve over the past few years and start to blossom. New enhancements are released quarterly, helping us respond to current recruiting challenges. But, what I like most is the partnership with the development team at Adapt. They listen to our needs and respond by providing us with better tools. Ultimately, they help us provide better service to our clients and candidates.

Cons

We all know, it's hard to keep pace with the changes in recruiting and technology. There are some out-dated features in Adapt that should be updated. And more integration with other APIs will expand their capabilities quicker.

April 2019

Ross from The Employment Solution

Verified Reviewer

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Adapt 11.7 Review

From an administration standpoint I have found our current version of Adapt a real pleasure to implement and support on a day to day basis and currently looking forward to upgrading to their latest version of the AdaptSuite database system with improved features, overall functionality and enhanced contact management tools in the coming weeks/months!

Pros

With adequate training our recruiters have found the Adapt workflow processes straight forward and easy easy to follow. On a support and administration level I have experienced zero to no downtime with our current version of the Adapt database system.

Cons

Our Account Managers are looking for a solution that would allow them to log tracking notes and prompt them to automatically import a new Candidate or Contact when they receive an email while they are logged into Adapt system on our network or more importantly when they are in transit from their mobile device. This would allow them to enter more data into the database and require less data entry from our ofifce admin staff.

March 2019

Lisa from Castles Education

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

March 2019

Don't buy the basic package for recruitment purposes

With the basic package it is merely a database that we are tied into for another 20 months. This has caused problems with the business to the point where we use it minimally. A previous consultant tried very hard to resolve these issues with Adapt but it would have cost us thousands more to resolve them. May I suggest that if any recruitment companies want to purchase this, they are not sold the basic package as this has been a hindrance to our company. A spreadsheet would suffice for what we use it for at the moment.

Pros

accessibility and helpfulness of customer service staff

Cons

The package was bought before I joined the company - I feel the inexperience of staff purchasing what recruitment requires from a CRM led us to buy a basic package with limited functionality

Response from Erecruit

Replied April 2019

Thanks for the feedback. We believe you may be comparing the functionality to configured systems at firms who invested heavily in making bespoke changes. Our Customer Success team will reach out to discover how we can best support you and log your potential system enhancement requests for our future product roadmap.

March 2019

Shaun from AES

Verified Reviewer

Company Size: 11-50 employees

Industry: Executive Office

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Best recruitment CRM on the market

We have seen the benefits of working with Adapt and continue to discover it every day. The data protection and GDPR compliance makes this software stand out above the rest on it's own. In terms of recruitment purposes this is a straight forward and easy to use CRM system that has immense benefit to our business. I would and do highly recommend Adapt to other businesses.

Pros

I like the accessibility and easy to use functionality. This coupled with the fact that ALL scenarios and points are covered makes this a very straight forward yet comprehensive software with amazing help and support from the Adapt team.

Cons

If I had to comment what I like 'least' about this software it would be that at AES we only do permanent recruitment and Adapt is built for perm, temp and contract and therefore cannot be tailored to our individual needs.

April 2017

Koh from MINDE Group

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Great Support and Services

The support that Bond Adapt had been given to us is almost immediately although we are in a different county, Bond Adapt support team make us feel like they are there almost any time you needed them. Our business processes had been so effectively blend in with Bond Adapt software as their flexibilities in customizing can be almost anything, whatever you asked them, the can do attitude really makes us feel so confident in using Bond Adapt for a longer term.