Great customer service, easy to use and to change.

Not being able to use outlook through Firefish , it difficult to keep up on the communication when you can't keep a long thread of emails.

They supported us and did everything they could to accommodate our requirements, we didn't just feel like a number to them.

The customer service team are extremely helpful and very friendly. I would highly recommend Firefish to other companies.

Really good company and good culture. The onboarding was excellent.

FireFish is very easy to use and navigate and at a fantastic price.

Whenever there is an issue the support team respond very quickly and are always happy to get that extra mile in making sure any issues or difficulties are sorted out.

Good training, good service and cost effective. Having a website and crm that can fully integrate.

Fantastic and i would highly recommend. Very easy to use and very efficient.

The integration of candidates and the role is easy to track and the ability to make notes of candidates that are progressing helps keep a detailed account of their application.

Everyone i have spoken to has been helpful, the training has been good and it has been an efficient process for me from sign up, through traning and now whilst using it.

Fantastic overall service. The team are quick to respond, always happy to help and NOTHING is too much trouble.

Massive fan of Firefish and Pivotal have used since 2014. I really like the customisation in the back end, which means we can pinpoint talent for roles accurately and quickly.

Ease of use, social integration, great candidate experience, Firefish team are great to deal with, workflows are simple, great website integration.

I was responsible for helping to choose FF and the process was made very simple, with FF providing excellent support.

The customer service is great, they are quick to respond to issues, happy to help when customising features in the CRM and always open to suggestions.

I am very confident that if i did have any problems (which I don't think I do currently) that they would have them resolved super quickly and with a smile on their face.

Firefish has allowed the whole company (front and back office) to get involved with all aspects of the Recruitment Process. The system is easy to use and has brilliant functionality.

Our overall experience with Firefish has been very positive and I wouldn't hesitate to recommend them.

Forever improving and trying to better themselves. Seriously, Firefish is an excellent piece of kit for our industry.

The other thing here is the money invested that is definitely worth it.

Currently, it doesn't connect with LinkedIn Recruiter which makes candidate management slightly more difficult.

The interface is very easy to use and I'm pleased to say very logical. It allows a seamless flow between access to the files and doesn't have that clunky feel that so may CRM have.

My overall experience with Firefish has been superb. Through effective use of the CRM I stay on top of my business, meaning that I can do what I love most - headhunting fresh talent for my clients.

I like the layout, it is easy to navigate around. Amazing customer service, things get sorted straight away.

Even with tweaking, emails from the system look different from our outlook mails. Some of the templates are quite poor and take quite a bit of tweaking.

Easy to set up and use, excellent value for money, and the online suggestions are brilliant and actually result in things being done.

Its very easy to use, its customisation and the support we have had so far means it is the perfect solution  for our company.

Reviewing candidate CVs used to be a bit of a pain but an update rectified this where you can now simply hover over the candidate and get a CV preview.

The only downside is not being able to customise some terminology for internal use but this is not a major issue.

TalentReef will then push our personal site out to many of the job search engines on the Internet. There software is also an all-in-one solution for our on-boarding needs.

I love that I have assessments included in the price.

It was very difficult to stop employee reviews and disciplinary forms in order for the rep to receive and sign them.

They often point you to their weekly training webinars and online resources to figure things out. Most of our users have found this product unnecessarily frustrating to use.

Can be difficult to navigate, and customer support is hit or miss with assisting in trouble shooting problems.

This is the worst software platform I have EVER used. Every day there are errors.

If that is the worst thing, then there is not much to worry about.

Talent Reef has been a huge benefit to my business. We have experience increased number of applications since our rollout.

This software is very user friendly and we like that it brings quality applicants to us.

Applications are thorough. The ability to customize our hiring site is awesome.

I spent about a half hour on an application, to only be kicked out suddenly. This app is a waste of time and I would have never used it.

Once in awhile I need to log out and then back in due to an error in processing a request, happens very rarely.

We strongly recommend considering TalentReef if you have any doubts or concerns about the current system you are using.

A big waste of money and our time trying to make it work.

The social media login is separate from the onboarding and the Dropbox instructions I received for SEO were nearly incomprehensible. Words were missing and it was filled with incomplete sentences.

The team is eager to improve the product functions. Customer care is evident to be a priority.

The customer service was excellent. The account reps are knowledgeable about the product and can help the customer navigate a very bulky, cumbersome process.

We are required to follow OFCCP regulations and the system cannot support that.

The team at Talent Reef are easily accessible and the platform is great to work and use.

In the beginning, a lot of promises: A talent network to tap into, ease of use - post to multiple job boards, high volume traffic aggregator, full integration into systems.

I do have trouble with Customer Service at times - can be difficult to get a timely response.

Pages do not load, permissions for users are changed. It is a horrible software.

The Social Recruiting Site is 1st generation - there is no internal support and no upgrades have been made to the platform in 2+ years.

The ease of use from both the HR side and the applicant/employee side make this the best software all in one package.

Talent reef was a good tool for helping in hiring staff for zaxby's.it would save all applicants online for various mangers to view and hire.

It's nice to have online access to personnel files vs. keeping employee folders. Recruiting tools are nice.

Talentreef is great for integrations and support.

Great quality applicants and a great software for a good price.

Good for onboarding but leaves more to be desired.

Even attempting to cancel service was a hassle and drug out, which cost me needless monthly fees.

Pound Sterling

Firefish is a recruitment marketing platform designed to help hiring managers connect and recruit applicants. The solution enables administrators to post job advertisements across various social networking channels or websites and manage applications in a centralized dashboard.

Managers can send automated job alerts and engage with potential applicants through personalized bulk emails and two-way messages. Firefish allows teams to secure candidates’ data in accordance with general data protection regulation (GDPR) compliance protocols. Additionally, operators can view to-do lists, key productivity indicators (KPIs), recruiting targets and campaign performances on a unified interface.

LongDescription

Jobs Board

Multi-Channel Marketing

Status Tracking

Application Management

Interview Management

Resume Database

Customizable Reports

Activity Tracking

Candidate Tracking

Job Application Management

Reference Checking

Applicant Tracking

Recruiting Firms

Pipeline Management

Social Recruiting

Customer Database

Resume Storage

Job Management

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Full Text Search

Data Import/Export

Email Templates

Self Service Portal

Contact Management

Configurable Workflow

Lead Management

Email Marketing

Mobile Access

Compliance Management

Recruitment Management

Candidate Profiles

Data Connectors

KPI Monitoring

Social Media Integration

Job Posting

Workflow Management

Email Management

Careers Page

Candidate Management

Job Requisition

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Resume Parsing

Reminders

Resume Search

Customizable Templates

Calendar Sync

Real Time Reporting

Customizable Branding

Compliance Tracking

Reporting/Analytics

Contact Database

Single Page View

Customizable Forms

Job Tracking

Boolean Search

Interview Scheduling

Tagging

Third-Party Integrations

Onboarding

Task Management

For Recruiting Agencies

Interaction Tracking

Commenting/Notes

Talent Acquisition

Background Screening

Billing & Invoicing

Search/Filter

Forecasting

Lead Capture

Document Storage

Sales Pipeline Management

Calendar/Reminder System

Sales Trend Analysis

Sales Reports

Territory Management

Marketing Automation

Segmentation

Drag & Drop

Campaign Management

Sales Forecasting

Real Time Analytics

Website Analytics

Data Synchronization

Charting

Ad hoc Reporting

Functions/Calculations

Private Dashboards

Dashboard Creation

Real Time Data

Performance Metrics

Scorecards

Starting from £58 per user/month when billed annually, or £65 per user/month when billed monthly.  Full pricing information is available on our website.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Firefish

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Mitratech’s TalentReef platform enables hiring managers to focus on business operations and customers while decreasing time-to-hire.

Today's candidates want a fast, intuitive way to find jobs and apply. We go beyond simple job boards with features that drive the fastest hourly employee recruiting experience, like Text Recruiting, Branded Career Pages, a Talent Community, and more.

Delays in the hiring process lead to loss of interest. Hiring is complex and requires immediate responses to get the best candidates. Your hiring managers need an automated system that streamlines hiring, drives compliance, and decreases time-to-hire. TalentReef provides seamless third-party integrations that are key to enabling efficiency every step of the way.

After you've hired your candidates, employees need to feel engaged, or they’ll go to another company. TalentReef provides mobile-optimized tools and employee referral programs that become the cornerstones for an engaged hourly workforce.

Firefish vs TalentReef

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