About Freshteam

Freshteam is a cloud-based HR and applicant tracking solution offered by Freshworks. The solution helps recruiters source, screen, interview, and hire candidates. It also offers time-off management features for existing employees. Freshteam enables recruiters to generate offers using email templates. Users can also check the availability of interviewers, schedule candidate notifications, and send feedback reminders to panel members. Other features include a user dashboard, candidate engagement tools, collaboration tools, a searchable employee database, org charts, online feedback forms, and more.

Additionally, Freshteam lets users manage workflow management, and also facilitates customization by allowing users to include custom questions in app...


Read More

Supported Operating System(s):

128 Reviews of Freshteam

Average User Ratings

Overall

4.32 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(63)

63

4 stars

(50)

50

3 stars

(14)

14

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 128 results

June 2021

Nick from Primo Aid Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2021

Excellent for recruitment tracking and job posting

Freshteam solved the Careers and recruitment issues we had. Job posting was a headache and tracking applicants all over the place was a mammoth task. Freshteam cuts that time out and I now actually look forward to going through our applicants. Very impressed and will definitely continue using it for the foreseeable.

Pros

Since using freshteam, it has cut down the time we spend posting jobs and sifting through applicants by at least 3 times. The job posting features are simple and easy to use and tracking and moving applicants on in the process couldn’t be easier.

Cons

So far I have not found anything that freshteam does not have for our recruitment process, but as with everything I am sure they will continue improving and impressing.

July 2021

Rajesh from Yoof

Company Size: 11-50 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

July 2021

Freshteam is very smooth to operate

Overall, it's a nice experience with Frehteam. We can use it for bulk mailing, posting job requirements and shortlisted the candidates smoothly. It is really a user-friendly tech tool along with its easy setup process and intuitive setting. Still, we hope it can improvise more e.g. on the mail text body format at least.

Pros

1. The consolidated Database 2. Using Bulk Email with a single click and ofcourse the "Canned response" support 3. Easily posting the job requirement 4. Screening candidates 5. Easily operate from phone (Handset Device) 6. Very easy to understand the entire operation. Don't need an expert to execute the features. Very user-friendly.

Cons

1. The data import process can be easier if the required fields can be reduced. Sometimes occurs problems during the import. Although it can be negligible! 2. The email format (Text Body) can be more user-friendly. As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body. Maybe it can add a feature similar to MS Word or Google Docs. 3. It's really excellent for the free tier, but expensive for the pro versions.

Reasons for Choosing Freshteam

Freshteam is more user-friendly with a lot more interesting features e.g. smooth job posting, screening candidates and sending bulk emails. It is really a user-friendly tech tool along with its easy setup process and intuitive setting.

June 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

4.0

June 2021

ATS + HRIS is a winning combination

Pros

We don't hire often, so it never made sense to subscribe to a pure ATS solution that we'd only use 2-3 times a year. Freshteam solves that by being a combination ATS and HRIS system. The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more. All this for less than the cost of most ATS-only solutions.

Cons

I haven't been thrilled with the Tech Support. I reported a problem with the documentation and instead of fixing it they just sent me the missing screenshots. There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support cases for them.

Reasons for Choosing Freshteam

Freshteam was the most cost effective solution for the features it offers. I've used other Freshworks products and have been impressed by how well thought-out their solutions are and Freshteam was no exception. Their native features are great and they have good integration points so that I can trivially automate our hiring workflows.

Reasons for Switching to Freshteam

Even the least expensive subscription was too much for how little we needed it Recruitee as an ATS.

June 2021

Steffi from Roanuz

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Efficient solution for onboarding

Freshteam has saved my time in onboarding exceptionally. I use it for end-to-end onboarding. It helps me stay organized and be on track with leads in hiring.

Pros

UI is pretty easy to use Integration with existing tools could be done with ease and quite efficient simplified scheduling and hiring

Cons

The navigation could be tricky sometimes.

Reasons for Switching to Freshteam

The UI was bad in Recruiter Lite, not worth the money when most of the features were not available despite paying for a premium version.

June 2021

Callum from Raising Youth CIC

Company Size: 11-50 employees

Industry: Civic & Social Organization

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Highly Reccommended

Overall fresh team makes it easier for staff to keep their details updated as they can freely update their profiles and it massively reduces the workload and time delays for HR by making information clear and easy to access. I've also not seen many accessibility features an option for large text and dark background could be really helpful

Pros

The time off and employee profile features allow quick and easy access to vital information reducing the time spent on database searching by Human Resources Staff. The recruitment tracker is clear and concise and allows a quicker selection process to be made as all information is in one place.

Cons

The documents features such as right to work ID is behind a paywall which can be pricey for a start up like us. Overall the pricing is high for small start ups like us.

Reasons for Switching to Freshteam

Overall cost and features were better on FreshTeam compared to Zoho People