This is not just a tool, but an investment into clients' growth with a modern solution in addition to a very responsive and helpful support team who are always on the line. In our case, it is very important to save time and budget while referring new clients and then benefit from each successful referral. This automated solution helped to adjust this flow and grow faster.

The ability to be integrated with Salesforce really boosted all the processes of business. The integration feature helped to use the Referal Factory for maximum and it helped to achieve the OKRs even faster. I am amazed by this integration!

What did you like least about Referral Factory?The solution requires charging customers to pay an additional fee in case of using the customer's own domain, so these are additional expenses.

Referral Factory has been a game-changer for our management consulting business. While there are some areas for improvement, such as the user interface and initial setup process, the platform's impact on our business has been significant. The integration with Hubspot is seamless, and the ability to incentivise customers to refer their friends and family has led to a steady stream of high-quality leads. The team at Referral Factory has been supportive and responsive, providing valuable insights into optimising our referral programme. We highly recommend Referral Factory as an excellent investment for any business looking to grow and increase sales.

Referral Factory has had a significant impact on our business by generating more referrals and boosting sales. The integration with Hubspot is seamless and makes it easy to manage our sales pipeline and track progress. The ability to incentivise customers to refer their friends and family is a great feature that has led to a steady stream of high-quality leads. The team at Referral Factory is supportive, responsive, and provides valuable insights into optimising our referral programme. I will also give a shout-out to [sensitive content hidden] for their support throughout our 18 months so far with the business providing great customer support.

The user interface could be more user-friendly, especially for those who are not familiar with referral marketing. The initial setup process can be somewhat time-consuming for the user, however, I understand this is also important to make sure everything is set up correctly.

Good service.

Simple interface, cool website design, technical support responds quickly.

No comments on this platform. Everything was clear.

The template designs were great for inspiration, and allowed us to see the range of functionality for bringing in videos, which is what our business is premised on. The activation of the campaign was great, and it was easy to surface the campaign on our website, and in an emailer to our existing clients.The outcome of the campaign is really where the value lies - seeing good quality new customers, with an added benefit of network effects keeps them spending more, and churning less. So I'd highly advise the software for SMBs.

The easy onboarding and ability to choose a template made it easy to see an immediate impact visually. We could connect Hubspot to the product, and then let all our customers know that they could refer their friends, and earn a free month of subscription. I really like that Referral Factory allows me as an entrepreneur to see the metrics associated with acquisition volumes and costs. There were many rewards options and their support team was at the ready for us.

I understand that SaaS limits flexibility in how generic it might be, but one area that could be a benefit is easier mapping and notification prompts of emails. Perhaps there could be some notifications beyond email, or a daily/weekly summary of the campaign as well.

As a team member, I have been utilizing Referral Factory to manage a small business for the past years, and it has proven to be an exceptional resource for me. The platform's user-friendly interface and simple navigation make it effortless for me to develop various referral campaigns tailored to different areas of my business. I appreciate the flexibility of the customizable layouts and the extensive range of reward choices available, which enables me to motivate our current customers to refer new ones to my company.

An aspect that holds great significance for me is the quality of customer support provided by the company. Specifically, they have been instrumental in assisting me with the integration of my Customer Relationship Management (CRM) system, and have continued to offer their expertise whenever I require guidance or recommendations.

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