---
title: "Regpack Software Reviews, Demo & Pricing - 2026"
description: "Review of Regpack Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/ca/registration/regpack-profile/"
page_type: "product"
language: "en"
---

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Regpack

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Overview

[Reviews](https://www.softwareadvice.com/registration/regpack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/registration/regpack-profile/alternatives/)

# Regpack Review

Custom quote 3 plans

Wondering if Regpack is right for your organization?

Our Recurring Billing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Regpack

4.4

[(371)](https://www.softwareadvice.com/registration/regpack-profile/reviews/)

Pricing

Pricing available upon request

### About Regpack

Regpack is a cloud-based registration and payment platform used by organizations that manage events, camps, courses, classes, and programs of all sizes. The platform is built around the idea that registration and billing should work together rather than live in separate tools.

Administrators configure multi-step registration workflows using conditional logic, so the form adapts to each registrant based on their responses, automatically routing them to the correct program, pricing tier, or document collection step. On the payment side, Regpack handles one-time fees, deposits, installment plans, and recurring billing, with automated reminders and retry logic reducing the manual follow-up typically required to collect outstanding balances. Variable and tiered pricing can be tied directly to registration data, so the right amount is calculated and charged without staff intervention.

Built-in dynamic reporting gives teams a real-time view of enrollment numbers, revenue, and participant data from a centralized dashboard, eliminating the need to export data into spreadsheets for basic operational visibility. Embedded eSigning allows organizations to collect waivers, agreements, and au...

thorizations as part of the registration flow rather than through a separate process. Regpack is used across a range of industries, including camps, dance and music studios, childcare, conferences, nonprofits, and continuing education providers.

Do you work for Regpack? [Manage this product listing](https://www.g2.com/products/regpack/claim_requests/new?auto=true)

Wondering if Regpack is right for your organization?

Our Recurring Billing Software selection experts can help you in 15 minutes or less.

## Regpack User Interface

## Popular Regpack Alternatives

Main Product

Regpack

4.4

[(371)](https://www.softwareadvice.com/registration/regpack-profile/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.40Value for money
-   4.32Customer support
-   4.24Functionality

Pricing

Available upon request

Get Price

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[PayPal](https://www.softwareadvice.com/retail/paypal-profile/)

4.6

[(26670)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

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4.6

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Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.34Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

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4.3

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Ratings Breakdown

-   4.24Ease of use
-   4.16Value for money
-   4.00Customer support
-   4.26Functionality

Pricing

Starting at $38.00 per month

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[TUIO](https://www.softwareadvice.com/online-payment/tuio-profile/)

4.6

[(200)](https://www.softwareadvice.com/online-payment/tuio-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.63Value for money
-   4.79Customer support
-   4.34Functionality

Pricing

Starting at $500.00 per year

Get Price

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4.8

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Ratings Breakdown

-   4.72Ease of use
-   4.68Value for money
-   4.80Customer support
-   4.56Functionality

Pricing

Starting at $79.00 per month

Get Price

## Regpack Pros and Cons

We analyzed 371 verified reviews for Regpack to find out what actual users really think.

Select to learn more

Responsive And Helpful Support Team

Regpack's customer support is consistently described as responsive, thorough, and patient. Users appreciate quick assistance, knowledgeable staff, and multiple support channels including project managers and training sessions. The team is praised for guiding users through setup, troubleshooting, and ongoing questions, making the experience more manageable and less stressful.

Comprehensive Training And Resources

Users find Regpack's training resources helpful, with accessible videos, articles, and responsive trainers. While there is a learning curve due to the platform's depth, most users report that training sessions and ongoing support make it easier to learn and use the system effectively over time.

Customizable And Efficient Registration

Regpack offers a flexible and customizable registration process that adapts to various organizational needs. Users highlight its ease of use, time-saving features, and ability to handle complex forms and group registrations. The system streamlines online sign-ups, improves organization, and allows for quick edits and reporting.

Limited And Confusing Payment Options

Regpack's payment options are often seen as restrictive and confusing for both admins and users. Issues include lack of flexibility for partial payments, limited payment methods, integration problems, and high fees. Users also report difficulties with billing, refunds, and the payment processor's dashboard.

## Regpack Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

SMB

Pricing available upon request

Plan includes:

-   Dedicated project consultant
-   Dedicated support team access
-   Unlimited Emails
-   Unlimited Reports
-   Unlimited Payment Plans
-   Unlimited Projects
-   Unlimited Forms
-   Payment dashboard & installment plans
-   Calendly Integration
-   10 Scheduled Emails

Read More

Mid-Market

Pricing available upon request

Plan includes:

-   Additional Licenses
-   Everything in SMB
-   50 Scheduled emails
-   Insider blog access
-   Organization-level reporting
-   Salesforce, Hubspot, & Quickbooks integrations
-   SEO/AEO Enhancements
-   Project consultant for 12 projects
-   Personal training sessions

Mid Market Plus

Pricing available upon request

Plan includes:

-   Unlimited scheduled emails
-   Beta access to upcoming features
-   Everything in Mid-Market
-   Additional Licenses
-   Project consultant on all builds
-   Priority support
-   Access to multiple integrations
-   Enhanced organization-level reporting
-   Emailed financial reports
-   Full data migration assistance

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Regpack Features

-   Popular features found in Recurring Billing
    
    Bank Reconciliation
    
    Billing & Invoicing
    
    Contact Database
    
    Deferred Billing
    
    Dunning Management
    
    Invoice Processing
    
    Multi-Currency
    
    Multi-Period Recurring Billing
    
    Multiple Payment Options
    
    Payment Processing
    
    PCI Compliance
    
    Refund Management
    
    Reporting & Statistics
    
    Revenue Recognition
    
    Self Service Portal
    
    Subscription Management
    
    Tax Calculation
    
    Third-Party Integrations
    
-   More features of Regpack
    
    Access Controls/Permissions
    
    Activities Booking
    
    Adaptive Learning
    
    Adjustments
    
    Admissions Management
    
    AI Copilot
    
    AI Text Generation
    
    Alerts/Notifications
    
    Alumni Management
    
    API
    
    Application Management
    
    Artist Management
    
    Assessment Management
    
    At-Risk Customers
    
    Attendance Management
    
    Attendance Tracking
    
    Attendee Management
    
    Attendee Profiles
    
    Attendee Segmentation
    
    Automation
    
    Autonomous Task Execution
    
    Badge Management
    
    Badge Printing
    
    Barcode/Ticket Scanning
    
    Billing Types
    
    Booking Management
    
    Bundles
    
    Calendar Management
    
    Candidate Management
    
    Central Reservation System
    
    Channel Management
    
    Class Registration
    
    Class Scheduling
    
    Client Management
    
    Communication Management
    
    Confirmations/Reminders
    
    Consolidation
    
    Contact Management
    
    Contract/License Management
    
    Credit Card Processing
    
    CRM
    
    CRM & Sales
    
    Cross Selling Functionality
    
    Cross-system Integration
    
    Customer Churn
    
    Customer Database
    
    Customer Data Management
    
    Customer Management
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Custom pricing
    
    Data Import/Export
    
    Data Security
    
    Data Synchronization
    
    Decision Making
    
    Deferred Revenue
    
    Discount Management
    
    Discounts
    
    Document Management
    
    Donor Management
    
    Drag & Drop
    
    Dynamic Pricing
    
    Electronic Payments
    
    Email Automation
    
    Email customization
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Employee Management
    
    Engagement Tracking
    
    Enrollments/Onboarding
    
    Event Calendar
    
    Event Creation
    
    Event Management
    
    Event Registration
    
    Event Scheduling
    
    Event Ticketing
    
    Event Tracking
    
    Event website creation
    
    Facility Management
    
    Faculty/Staff Management
    
    Feedback Management
    
    Fee Management
    
    Financial Aid Management
    
    Financial Analysis
    
    Financial Management
    
    Floor Plans & Maps
    
    For Campgrounds
    
    For Higher Education
    
    Forms Automation
    
    Forms Management
    
    For Summer Camps
    
    Funnel Management
    
    Gamification
    
    GDPR Compliance
    
    GDS/OTA Integration
    
    Generative AI
    
    Group Registration
    
    Guest List Management
    
    Guest List Search
    
    Help Desk Management
    
    Housing Management
    
    Inventory Management
    
    Invoice Management
    
    Itinerary Creation
    
    K-12
    
    Kiosk Ticketing
    
    Lead Capture
    
    Lead generation and retrieval
    
    Lead Nurturing
    
    Marketing Automation
    
    Medical Management
    
    Medication Management
    
    Mobile Access
    
    Mobile Check-in
    
    Mobile Ticketing
    
    Multi-Day Booking
    
    Multi-Language
    
    Multi-part Deals
    
    Multi-step Planning
    
    Natural Language Interaction
    
    Offer Optimization
    
    Online Booking
    
    Online Forms
    
    Online Payments
    
    Online Registration
    
    Online Ticketing
    
    Opportunities
    
    Optimization
    
    Package Creation
    
    Packages
    
    Payment Plans
    
    Payment Terms
    
    Personalized Billing
    
    Plan Changes
    
    Point of Sale (POS)
    
    Price/Margin Management
    
    Pricing Management
    
    Print-at-Home
    
    Program Management
    
    Promotions Management
    
    Prospecting Tools
    
    QR Codes
    
    Quotes/Estimates
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Registration Management
    
    Reminders
    
    Renewals
    
    Reporting/Analytics
    
    Reservations Management
    
    Reserved Seating
    
    Resource Management
    
    Revenue Accrual
    
    Revenue Forecasting
    
    Role-Based Permissions
    
    Sales Reports
    
    Scoring
    
    Search/Filter
    
    Season Tickets
    
    Seating Map
    
    Self Check-In/Check-Out
    
    SMS Alerts
    
    SMS Messaging
    
    SMS Reminders
    
    Social Media Integration
    
    Social Promotion
    
    Staff Management
    
    Standard Price
    
    Supplier Management
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Ticket Brokering
    
    Ticket Reservations
    
    Transaction History
    
    Transportation Management
    
    Upsell & Cross-sell
    
    Usage Tracking
    
    User Management
    
    User registration process
    
    Vendor Management
    
    Venue Management
    
    Visitor Registration
    
    Visual Analytics
    
    Wait List Management
    
    Waiver Management
    
    Website & CMS Embedding
    
    Website Management
    
    Workflow Management
    

## Regpack Integrations

Zapier

Integration rated undefined from -1 review

Fexa

Integration rated undefined from -1 review

Salesforce Commerce Cloud

Integration rated undefined from -1 review

## Regpack User Reviews

## Regpack customer ratings

- Overall rating: 4.4/5
- Total reviews: 371

### Rating distribution

- 5 stars: 198 reviews (53%)
- 4 stars: 140 reviews (38%)
- 3 stars: 22 reviews (6%)
- 2 stars: 7 reviews (2%)
- 1 star: 4 reviews (1%)

### Secondary ratings

- Ease of use: 4.0/5
- Value for money: 4.4/5
- Customer support: 4.3/5
- Functionality: 4.2/5

---

### Big improvement over our old system

- Overall rating: 4/5
- Reviewer: Brad H.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

What took me away from my old system and originally attracted me to RegPack is the appearance and registration experience for the end user. It's much more attractive and intuitive than my old system was. This alone makes for a more professional looking event. It's also much more powerful. I love the "triggers," which let you do so many things once you realize how they work. Using "tokens" to customize emails with specific registrant data has also been especially helpful. Support is good--as long as you can wait 24 to 48 hours for an answer. This was an adjustment for me, but now that I have got things down well it's not that big of a deal.

#### Cons

The credit card rates are extremely high--probably the highest you'll find. This was a big turn off for me, especially since I had negotiated very good rates with my old provider. In the end though, I was able to justify this somewhat with some savings I made elsewhere. Financial reporting is much more complicated than with my old system. I am required to have very detailed reports that reconcile with the bank deposit and to get what I need, I have to Frankenstein a report from both RegPack and their credit card provider. It's very time consuming relative to my old system. I've been told they are working to include more customization though.

#### Vendor response

Brad, it's great that Regpack is an improvement for you, especially with the end user experience and using triggers to really customize that experience for your clients. One great thing about Regpack is that we embed on your website and provide a really unique flow. This really gives a professional point of entry to your business that helps you succeed!

Replied January 2019

---

### Great Database and Payment System

- Overall rating: 5/5
- Reviewer: Larema D.
- Verified reviewer: Yes
- Industry: Alternative Dispute Resolution
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

I enjoy Regpack overall. I think the things wrong with the system are minimal compared to the hassle of not having Regpack to manage all of our clients. I look forward to further developments and have been very happy about some of my prior issues being addressed since first joining on. I always get excited about new features.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

My favorite parts of Regpack are the triggered email features and the ability to sort and create reports on any of the information imputed. I also very much enjoy the payment portal and the customizable forms. Before coming to Regpack we only had fillable form to email from our website, so having the data populate to printable forms or to exportable spreadsheets was a game changer. It's also immensely helpful to have so many customizable report options, as you can run a report on any group for any fields.

#### Cons

There are a few quirky issues I have run into while using Regpack. For one, when sending emails with reminders for forms that have not been completed, it automatically includes a link to the form. Helpful, right? Except it doesn't actually login when showing this form, so I had a handful of parents who would follow the incomplete form link instead of logging into their account to finish their paperwork, then they got frustrated because they filled out the same form a ton of times, but it did not save because of this weird quirk in the system. Little things like that pop up every now and again. Users also complain about not being able to find the dashboard on occasion to make payments, so having a better way for a "payment due" window to pop up, even over incomplete forms, or having a ranking system in the back end for project setup where it shows a priority list of things to display (currently you can select dashboard, first incomplete form, or a specific form, but I think it would be neat to be able to prioritize which to show based on triggers, like show incomplete form UNLESS payment due type of system). Also, the phone number fields drive me up a wall. Breaking the number into 3 sections means you can't copy and paste a number into a field if someone asks you to update a form, people can be morons and put the entire number in one of the fields (parents do it ALL the time) and the phone number only field won't let you put parentheses around the beginning part of the number

#### Reasons for switching to Regpack

They basically discontinued all support for us, and their Reports were the absolute worst.

#### Vendor response

Larema! Thanks for all this helpful feedback and your kind words. So sorry to hear your previous platform discontinued support and didn't provide the reporting tools necessary to run your business productively! I appreciate some of the quirks you mentioned and have passed these on to our dev team to look into! We are also getting better and we do that through feedback with our esteemed clients!

Replied December 2022

---

### Regpack is AWESOME

- Overall rating: 5/5
- Reviewer: Cindy T.
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used unspecified for more than 2 years
- Reviewed: October 2018
- Review source details: This review was submitted organically. No incentive was offered

FANTASTIC! Great customer support, very powerful and easy to use. The system was able to handle 400 registrations in just an HOUR with no problems. We had no clue that so many attendees would be so excited to register for our event and were thrilled that RegPack handled the workload without issues.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Our regional planning team has used RegPack for years to organize a 1,000+ person annual, professional development event. Regpack is powerful, easy to use and affordable.

#### Cons

The only function we would like to add is the ability for attendees to create/update an account without being able to see/register for "products." This is a very small concern but it "would be nice."

---

### Robust product with lots of options, but some glitches

- Overall rating: 4/5
- Reviewer: Andrew B.
- Verified reviewer: Yes
- Industry: Performing Arts
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2020
- Review source details: This review was submitted organically. No incentive was offered

The discount structure of our program was so easy to set up in the system. We loved that part of it. And the autobilling and email automation saved us so much time!

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Lots of different ways to set up your program with custom forms, payment plans, and automations. This software is great for a wide variety of use cases. The new interface on the back end is easy to use with a great search function. And the autobilling makes it really easy to make sure everyone is paid up.

#### Cons

It does glitch occasionally. A button won't work as you expect it to. A filter will include erroneous results. A pop-over or tool tip will get stuck in place and you'll have to refresh the page. Our users frequently had issues resetting their passwords. It chips away at the faith you have in the software to give you reliable reports, etc. The user experience is also not the most intuitive on the front end. Right at the beginning, there is a box with a dotted border instructing users on how to use the progress bar to navigate the forms. Why not just make the progress bar more obviously interactive? This is UX design 101. If you have to explain something in your design, you should find a way to make it more intuitive instead. And our patrons STILL had questions about how to find things in the system.

#### Reasons for choosing Regpack

None, really. We found regpack through a recommendation and I immediately saw it as a huge upgrade for us without a big increase of costs.

#### Reasons for switching to Regpack

User experience for our patrons was HORRIBLE in studio pulse. The way the class descriptions were displayed was NASTY. And the discounting/billing options were slim. We were still doing most payments via check because it was so bad.

#### Vendor response

Andrew, I'm so glad to read that Regpack makes customizing your process easy and gives you the options you need to present your classes and manage your attendees easily in the back end. I have our dev team looking into some of the glitches you mentioned. We work hard to ensure a smooth user experience and when we find issues, we work quickly to resolve them. The resent password issue you mentioned was brought to our attention and resolved last month. All in all, its great to hear Regpack has been a big upgrade for how you work and we look forward to continued success in our partnership!

Replied July 2020

---

### Great service and a great team!

- Overall rating: 5/5
- Reviewer: Carson D.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: January 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall I would recommend Regpack to any organization looking for a powerful and flexible registration platform. The flexibility and group registration are by far the best features of the software. Alongside the amazing team behind it!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Software was extremely easy to integrate into our website, thus allowing a cohesive look on our website. The group registration is a huge hit with me! I tried multiple other softwares (some free some not) and none of them come close to Regpack. They also have top notch customer support. I felt supported throughout the entire building process.

#### Cons

Truthfully, I haven't found anything I terribly hate. The software is a learning curve at first. But they do a great job of providing resources and getting you familiar with the terminology.

#### Reasons for choosing Regpack

Because Regpack had the exactly what I needed for group registrations.

#### Vendor response

Thanks Carson for this glowing feedback! Glad we had the functionality you needed and that our team was there to support you every step of the way!

Replied January 2022

---

### 5 Year User

- Overall rating: 3/5
- Reviewer: Rachel S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2022
- Review source details: This review was submitted organically. No incentive was offered

Subpar at best. For someone with automation/website design/coding/management experience I feel this program has away to go. I would appreciate and look forward to a more user-friendly experience in the future. Quicker support services would be a huge help.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Waitlist features, mostly customizable. I like that I am in control (for the most part) of what our registration looks like.

#### Cons

The support services. The timeliness and quality of these services continue to not be beneficial and unhelpful. 1-2 days is ridiculous especially when most problems arise during registration etc. Our parents/clients become very angry when we are not able to quickly help them and there spot gets filled...

#### Reasons for choosing Regpack

At the time it served our needs better. ACTIVE however has phone numbers, a chat service and a quicker support service from what I have heard and researched.

#### Vendor response

Hey Rachel, Glad to hear that you love Regpack gives you the ability to control the look and flow of your registration process. Regarding our Support, our average response time to support requests is 4 hours, not 1- 2 days. I hope you have taken advantage of our Q&A sessions we offer, which are 1:1 training calls that allow you to ask questions, learn your system setup, and understand how best to use the system.

Replied February 2022

---

### Great for adult and group registration

- Overall rating: 5/5
- Reviewer: Sharon S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2023
- Review source details: This review was submitted organically. No incentive was offered

This system has been a lifesaver. Our adult students were getting frustrated using a registration system that was designed to register kids and teens. This allows them to sign themselves up as campers. Its easy to use, clean and allows them to sign up at anytime online.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to use, customizable, and adaptable to our needs.

#### Cons

Haven't found anything that stands out.

#### Reasons for switching to Regpack

It was not designed for adult and group registration. They are developing an adult module but after years of using this system it's still in the beta for the adult module. We still use and love campminder for our under 18 programs.

---

### Best program out of the 3 I've worked with

- Overall rating: 5/5
- Reviewer: Sarah B.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

I love it! The staff is fantastic, the system is user friendly and the families have had minimal issues with the new system.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is very intuitive and easy for a computer dummy, like my self, to figure out

#### Cons

This is very minor but there are a few features that I wish the system had, such as an option to choose how payments are shown. More nit picky issues than fundamental issues.

#### Reasons for choosing Regpack

The responsiveness of the inquiry and the attentive responsive to my initial questions.

#### Reasons for switching to Regpack

The first person that created our registration did a fantastic job but no one else could manage it but him. It became a dangerous situation for a small business to depend on one person. The second system I tried was the least intuitive thing I think I have ever used on a computer. Everything took a very long time to do and families kept getting kicked off the system and then were unable to log back in. A true nightmare.

#### Vendor response

Sarah - so glad we were able to provide a tool that you and your team, and your families, can use easily!

Replied September 2022

---

### Regpack's flexibility is what our organization needed

- Overall rating: 4/5
- Reviewer: Matthew M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I'm happy with my experience with Regpack. The ability to customize our registration forms has enabled my team to collect data without duplicating effort and with confidence in the data's accuracy. Our time and stress spent administering events has reduced drastically as a result.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I most appreciate Regpack's customizability in its registration. Our organization can easily set up forms and products that meet often-changing needs. Also, Regpack can collect data from international event participants, which is essential for us as a global organization.

#### Cons

We have received feedback from users that Regpack is challenging or confusing to use. An ineffective GUI causes this problem and will continue to do so until Regpack improves it. By updating the software to meet the standard set by more popular events platforms, Regpack will improve ease-of-use.

#### Reasons for switching to Regpack

Eventbrite did not provide the flexibility we needed, nor did it provide the international capabilities we needed.

#### Vendor response

Great to hear, Matthew, that you and your team can get the data you need from clients and increase productivity for your global business! It's a pleasure working with you.

Replied January 2022

---

### Rough start, smooth operation

- Overall rating: 4/5
- Reviewer: Rachael P.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

Frustrating at first during set up but once it got going, it runs great and parent feedback is very positive overall.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

It's totally customizable which was necessary for our program

#### Cons

Set up was full of bugs and required a LOT of work to make it functional. Data entry is cumbersome with a LOT of clicks and no bulk editing for our setup.

#### Reasons for switching to Regpack

Needed automatic billing and more robust registration options

---

Showing 1 - 10 of 371 Reviews

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