About Ticket Tailor

Ticket Tailor is an event management solution that enables businesses to streamline processes related to ticketing, waitlists, allocation management and more. Professionals can sort tickets based on various categories and create customizable order confirmation emails by adding text or images.

Ticket Tailor allows organizations to share event details across social media platforms including Facebook and Twitter, embed box office widgets into corporate websites and design seating charts according to venues. Administrators can utilize the centralized dashboard to create ticket orders for additional guests and gain visibility into the number of ticket orders, sales or revenue metrics. Additionally, the broadcast tool helps businesses send mass email...


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Supported Operating System(s):

Web browser (OS agnostic)

361 Reviews of Ticket Tailor

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(311)

311

4 stars

(47)

47

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 361 results

June 2019

User Profile Picture

Jason from WDWNT LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Broadcast Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Best value in event ticketing services

Overall we've used TicketTailor for almost 10 events over the past 2 years and love it. It's the cheapest full-featured ticketing system you'll find, and much easier than hosting your own service to save money.

Pros

The best thing about Ticket Tailor is the flat fee pricing model. You can charge as much or as little as you want for tickets, and not worry that they are taking a cut of every ticket sold. Especially for expensive tickets, this amounts to hundreds of dollars in savings.

Cons

There are a few use cases that I've come across for which it isn't ideal, but I've contacted the developers and they are very helpful with taking suggestions and offering ideas. I will freely admit that some of my use cases are fairly esoteric, so if you're just doing a fairly normal event you should have no issues.

Reasons for Choosing Ticket Tailor

We had fairly expensive events so any service that took a percentage of ticket prices was off the table.

Reasons for Switching to Ticket Tailor

CiviCRM worked fine but it was a lot of effort to keep updated and customized for our needs. We hosted it on our own server.

December 2020

Ross from Ross Bell

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

December 2020

STable, Reasonable Product

I found this a simple, far more helpful produce that Eventbrite. Evenbrite is hopeless for my older clients in terms of online events -

Pros

This software took a while to set up with a hiccup or 2 from my end. I was using it to cater for a group of seniors who usually struggle with many things on line. I was able to issue 500 tickets smoothly. A few unhappy customers which appeared to be their lack of understanding - not the software!

Cons

I found the reminders a bit hard to understand - you can add more personal details than I first thought

Reasons for Choosing Ticket Tailor

I can only use free or very low options

Reasons for Switching to Ticket Tailor

I found Eventbrite unhelpful as a consumer and so it would be hopeless for online events with my clients

March 2021

Chloe from Rowan Consultancy

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

March 2021

Easy and convenient

It's helped us to save money and provides an easy, convenient platform to sell event tickets on.

Pros

It's easy to use, cheaper than other alternatives, and the customer service is great when we have any questions.

Cons

It's not always easy to figure out how to do simple things, such as setting up instalment payments.

Reasons for Switching to Ticket Tailor

Save money

October 2019

Michelle from Kros Strain Brewing

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

October 2019

Excellent Price

Overall, for the price it does the function necessary for a lower price that other platforms. If the platform was a little easier to use and easier for customers to find this would be helpful.

Pros

As a small business owner, I love the low ticket fees and functionality of being able to sell a ticket online. I've used this software for lots of events.

Cons

The ease of use and look of the software is not as nice as their competitors. Ticket tailor does not easily allow customers to find tickets without a direct link. Other platforms allow customers to easily find tickets when searching online.

Reasons for Choosing Ticket Tailor

Price

December 2020

Richard from B1KE Ltd

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2020

Ticket Tailor

Very good bar the 'User experience' elements listed above - sort those ourt and its 5 stars all the way.

Pros

Easy to use, user friendly and suits our needs well. Lots o functionality that works well but a few areas could do with tweaking (see below). Friendly and helpful Customer Services team and quick to respond when required.

Cons

There are a few obvious improvements that would help manage events especially in these uncertain times. 1. The App (Tazotix) doesn't allow you to refund a ticket directly from it (like one of main competitors) This would be hugely useful and cant see the coding being massively difficult to implement 2. Once published there is no way of selecting a number of events to make a generic change. Amendment to published events is therefore a bit labour intense especially as each change requires a tick box to confirm and then a wait while page reloads. It'd be great to be able to select a number of published events and 'edit all selected' as an option. That said, as it stands i would still recommend ticket tailor to others and will continue to use the platform for the foreseeable.

Reasons for Choosing Ticket Tailor

First to get a human response from and well priced

Reasons for Switching to Ticket Tailor

Ridiculous cost per ticket that Eventbrite charge and slow response to customer service enquiries