Dameware
About Dameware
Dameware Pricing
DRE is based on an annual subscription. DRS is a one-time perpetual license
Starting price:
$540.00
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Dameware
1 - 5 of 247 Reviews
Michael
Hospital & Health Care, 51 - 200 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed February 2022
dameware is in a crowded space with newer players
Samson
Verified reviewer
Financial Services, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2019
Dameware -Silent install
Dameware remote installation can truly be a life saver when users encounter video issue. However, license and client stability is an issue and the program itself is not as polished as its competitors
PROSDameware is a true diamond for any IT Support staff, software can be installed on the client machine remotely without any user intervention. This is especially useful for us when user has a video issue (usually due to video card/drivers) and the remote client wasn't already pre-installed. In such situation, user would not be able to help installing or access any site to start the connection. As long as the machine is reachable, IT staff can remotely install dameware client, install and configure the video driver for the user and issue resolved within minutes.
CONSDameware license is not cheap, at least I find LogMeIn Pro is cheaper. Sometimes Dameware client on the remote machine needs to be reinstalled. I don't think I ever encounter situation like this with LogMeIn or Teamviewer
Rudy
Verified reviewer
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Easy to use remote software
We use this software to offer remote support and it has been a great addition to our software library and has increased productivity since we no longer have to go in person to a majority of our service calls now that we can just remote in and take care of the issue.
PROSIt has an easy to use gui that lets you find the workstations on your network and connect to them without a lot of issues. you can also do things like remote registry editing or backdoor into a workstations drives. They also offer a mobile app for you to be able to offer remote support while you are not at your desk.
CONSThe initial setup could be daunting for some users. It supposedly will interface with Kace Management appliance but we could never get it to work completely.
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed July 2021
Dameware - A good Remote Desktop Control Software
Since we became distributed, Dameware has provided a generally positive experience and service. It's been really beneficial for remote assistance when we can't physically go, and we're now able to help individuals across countries. It's a must-have tool for any IT professional offering remote control.
PROS1. The most significant advantage is that Dameware provides high-level protection that meets all security standards. 2. The desktop app at is extremely light and simple to set up. 3. It enables the supported end-user to authorize the request for remote access. first 4. As long as other team members are logged in, you can invite or transfer the remote control to a session. 5. It supports chat, audio, and video calls within the session, allowing for more seamless assistance. 6. It's reasonably priced since the price drops as you buy additional licenses.
CONS1. The Dameware program frequently becomes stuck on the connection screen, necessitating a restart. 2. The procedure of seeking administrative rights on the client's PC is inefficient. 3. The most significant disadvantage has to be the User Interface. It's a little busy and could require a lot more work to make it simpler to navigate. 4. Their support team isn't available 24/7 to support their customers
Reason for choosing Dameware
1. Features and Functionality 2. Cost 3. Generally Positive Reviews
Camilla
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2023
Great product for remote control
Dameware is really easy to use and to understand.
CONSIt is not really intuitive to save pc hosts to which I usually connect.