Synzi

RATING:

4.0

(2)
Overview

About Synzi

Synzi combines video, email and secure messaging communication modalities for healthcare organizations to address specific patient needs easily, efficiently, and seamlessly. Synzi uses a sophisticated platform and configurable framework which automates and optimizes workflows across multiple modalities. This creates more valuable connections and more effective care, while bringing convenience and peace of mind to patients/members. The company helps enable better performance for healthcare organizations, better access for patients, and better outcomes for all. SECURE MESSAGING Protect ePHI with staff-to-patient and staff-to-staff secure messaging feature. Share wound pictures and other patient images. Enable group communications. VIRTUAL VISIT Connect with patients ov...

Synzi Pricing

Visit https://synzi.com/request-pricing/ to receive a free quote.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

Secure messaging

Synzi Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

5

Functionality

5

Most Helpful Reviews for Synzi

2 Reviews

Heather

Mental Health Care, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Synzi Review

Synzi enables me to connect with a diverse clientele ranging from rural to city locations. I can count on Synzi as a virtual care platform and feel confident in the customer service support.

PROS

Synzi is an efficient user-friendly HIPAA compliant virtual care platform that enables me to connect with patients in various geographic locations. I can rely on Synzi, which enables me to focus on psychological treatment with patients hour after hour without getting bogged down with technological glitches.

CONS

Sometimes after updates, my patients have difficulty logging in to Synzi, so I inform them to log out and back in after an update, much like restarting their computers after a computer update.

Reason for choosing Synzi

I chose Synzi over other alternatives because it is effective and because it is a virtual care platform that I can trust. I believe in the company.

Vendor Response

Thank you Dr. Dermyer for sharing your experiences with SynziMD. We are honored to support your practice and your patients with our virtual care and telehealth platform.

Replied October 2020

Carrie

Hospital & Health Care, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2020

review

works well for our outreach telehealth clinic

PROS

the product is easy to use when it works

CONS

We struggle with getting it connected at times. Could easily be user error, but we did need our IT department involved numerous time when we first started using it

Vendor Response

Hi Carrie, thank you for sharing your experience! We are committed to delivering a user-friendly experience for all users and we were happy to work with your IT department and quickly resolve the issue. Thank you for your review and your continued caring and supportive work with patients.

Replied August 2020