Bomgar vs Cisco Webex

Bomgar has 1600 reviews and a rating of 4.58 / 5 vs Cisco Webex which has 4886 reviews and a rating of 4.39 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (1,600)

4.39 / 5 (4,886)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 5, 2021

March 5, 2021

Pros/Cons

  • Pros

  • Great product and easy to use. There was no need to have over complicated software installations or additional steps needed. Very straight forward when using the product. Mobile support was great.

  • It was very easy to get used to this software and it helps a lot for secured support. I recommend it!

  • Cons

  • I think that the product is very good and works well in our organization but the price is too high.

  • The software is somewhat difficult to configure. The sysadmin training is fantastic, so a very minor quip.

  • Pros

  • Easy to use and install was quick. Really enjoyed using the software!

  • Very easy to use, user friendly, quality of software is very satisfying

  • Cons

  • Overall it was great, one downside was the inability to see or interact with Windows alerts on the remote computer.

  • WebEx built an excellent platform but sometimes it has limitations on number of people

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux