Cisco Webex vs Splashtop Remote Support

Cisco Webex has 4508 reviews and a rating of 4.39 / 5 vs Splashtop Remote Support which has 69 reviews and a rating of 4.54 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.39 / 5 (4,508)

4.54 / 5 (69)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 28, 2020

October 7, 2020

Pros/Cons

  • Pros

  • Easy to use and install was quick. Really enjoyed using the software!

  • Very easy to use, user friendly, quality of software is very satisfying

  • Cons

  • Overall it was great, one downside was the inability to see or interact with Windows alerts on the remote computer.

  • Overall, it is a great system, but the chat feature could be updated a bit. It seems that a few messages can get lost in larger group meetings.

  • Pros

  • The remote control and management was very good and easy to deploy.

  • Ease of use- Set up is a breeze and getting support from anywhere is easy and inexpensive

  • Cons

  • The software working through the app is sometimes a little less than smooth. It still works well but could see some improvement.

  • The printing functionality is a bit cumbersome. But it works.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux