FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprietors to global corporations across multiple sectors and industries. FixMe.IT features include mul...Read more about FixMe.IT

FrontRunners 2024

NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive platf...Read more about NinjaOne

FrontRunners 2024

dualmon is a remote support solution designed for small and midsize companies. It offers file transfer, remote printing, user management, screen blanking, computer diagnostics and usage reporting functionalities within a suite. Th...Read more about dualmon

FrontRunners 2024

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop is a secure, high-performing solut...Read more about Splashtop

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or othe...Read more about InvGate Service Desk

Built with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software that offers everything you need to run your business, from anywhere - all in one place. GoTo Resolve enables IT professionals to streamline their ...Read more about GoTo Resolve

FrontRunners 2024

Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. Key features of Zoho Assist include file transf...Read more about Zoho Assist

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the user...Read more about Pulseway

SetMe is a remote desktop powerhouse designed for securely accessing and controlling remote PCs and Mac computers from anywhere in the world. Built using the latest communication technologies, SetMe offers a powerful feature-set, ...Read more about SetMe

Blitzz is a video-powered support platform that provides users the tools to organize inquiries, visualize customer issues, exchange files & documents, collaborate and more. The software was specifically designed for field services...Read more about Blitzz

N-able Take Control and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. With sup...Read more about Take Control

FrontRunners 2024

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suita...Read more about TeamViewer Remote

FrontRunners 2024

ISL Online is a remote support solution for virtually all industry verticals including healthcare, information technology, universities, government, and banks. The solution supports Windows, Mac and Linux operating systems. It all...Read more about ISL Light

Aeroadmin is an on-premise remote support platform. This solution allows businesses to provide remote support for IT tasks as well as monitor employee activity. Aeroadmin’s contact book feature allows users to store remote compute...Read more about AeroAdmin

FrontRunners 2024

VNC Connect allows businesses to download and share files instantly using the cloud or through direct line (LAN) activity. VNC Connect’s key features include intuitive remote control, cross-platform support, attended and un...Read more about VNC Connect

LiteManager is a classroom management solution that helps businesses manage and supervise work activities of employees operating from remote areas in real time. The program also lets teachers and students carry out daily classes t...Read more about LiteManager

FrontRunners 2024

AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized us...Read more about AnyDesk

ITarian is a cloud-based IT and remote access management solution designed to help organizations connect with clients/employees to monitor devices, troubleshoot issues and handle operations. The patch management functionality lets...Read more about ITarian

Glia is an omnichannel customer engagement platform that helps financial institutions connect with customers through text messages and video/voice chat capabilities. It enables employees to track conversions, conduct engagement an...Read more about Glia

FrontRunners 2024

Naverisk is a remote monitoring and management solution for businesses of all sizes. The solution is used by managed service providers and IT professionals. Key features include technology monitoring, management patching, alerting...Read more about Naverisk

TurboMeeting is a collaboration solution that provides real-time applications including web conferencing, remote support, audio conferencing, video conferencing, remote access and webinar support. The tool supports webcams for ind...Read more about TurboMeeting

Syxsense is a leading Unified Security and Endpoint Management (USEM) solution that delivers real-time monitoring and intelligent automation for vulnerability management, patch management, and security remediation in a single con...Read more about Syxsense

TruGrid is a remote desktop protocol (RDP) solution that helps businesses access virtual desktops, assess risks, print remotely and more. It provides a Google Authenticator and time-based one-time password (TOTP) enabled two-facto...Read more about TruGrid

Remote Utilities is an advanced remote desktop solution designed to empower IT professionals. It enables the monitoring of screens, control of mouse pointers, sending of keystrokes, and execution of applications on remote systems....Read more about Remote Utilities

GoToMyPC is a remote access solution that enables businesses to access and share data across multiple devices such as desktops and mobile phones. Professionals can invite guests to work on specific projects and track sessions base...Read more about GoToMyPC

Remotely is a support solution that enables businesses to monitor potential threats across remote devices and streamline administrative operations such as billing, task management and more. It comes with in-built malware protectio...Read more about Remotely

Streem is a cloud-based solution that helps businesses provide remote support to customers using augmented reality (AR) and artificial intelligence (AI) technology. Professionals can record videos of customers’ spaces and share th...Read more about Streem

SnapSupport is a web-based equipment maintenance solution designed to help businesses across various industry verticals, including telecom, manufacturing, life sciences, semiconductor, utilities, medical devices, mining and health...Read more about SnapSupport

FrontRunners 2024

RemotePC is a cloud-based and on-premise remote access management solution designed to help businesses communicate with clients, transfer files and manage applications across various remote devices. The platform offers one-time ac...Read more about RemotePC

RemoteToPC is a remote access management solution that helps IT organizations of all sizes monitor applications and devices to provide support services and training to clients. The platform comes with a notification system, which ...Read more about RemoteToPC

Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live chat, email, video calling, SMS, chatbots, cobrowse and screen share. Acquire equips you with the tools to r...Read more about Acquire

FrontRunners 2024

SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up...Read more about SysAid

Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including browsers on mobile devices) without downloading plugins or using Flash. Key features include the ability to ...Read more about Mikogo

Remote Support and Meetings is a cloud-based remote support platform that allows users to conduct online training, meetings and demonstrations. Remote Support and Meetings’ key features include concurrent meetings, room chat,...Read more about Remote Support and Meetings

Abacus Private Cloud is a cloud management solution designed to help businesses store data in a secure and customizable environment. The platform comes with a virtual workspace, which enables professionals to upload business data,...Read more about Abacus Private Cloud

VSight Remote is a cloud-based software that enables businesses in machinery, automotive, energy and manufacturing industries to improve team collaboration through augmented reality (AR) tools. Professionals can share files in PDF...Read more about VSight Remote

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge...Read more about Freshservice

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, soc...Read more about Freshdesk

Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and retention. Key features include embedded web chat, in-app messaging, issue ticketing, searchable FAQs, ...Read more about Helpshift

iSuppport is a help desk solution designed for small and midsize companies that offers incident management, problem management, change management, end user self-support and reporting functionalities within a suite. iSupport a...Read more about iSupport

Multi-platform Remote Desktop Access and Control With its multi-platform support and flexible connection options (LAN, WAN or the internet), NetSupport Manager provides a single software solution for secure remote control and acce...Read more about NetSupport Manager

RG System is a network monitoring solution designed for managed service providers (MSPs), independent software vendors (ISVs) and office automation companies to monitor, secure and manage IT infrastructures. RG System is a modul...Read more about RG System

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel as if you are sitting side-by-side. Co-browsing session instantly begins in a browser window using a link or clickin...Read more about Surfly

Qubicles is a cloud-based contact center solution for sales and customer service teams covering email, phone and live chats. Key features include inbound, outbound and blended campaigns, call routing, interactive voice response (I...Read more about Qubicles

Wisdom is a cloud-based food delivery platform that helps restaurants manage orders and streamline dispatch operations. Using artificial intelligence (AI) technology, professionals can estimate the time required for food preparati...Read more about Wisdom

baramundi Management Suite is an IT management solution that helps businesses of all sizes streamline processes related to IT asset installation, distribution, protection and backup. The license management module allows employees ...Read more about baramundi Management Suite

FrontRunners 2024

Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it allows connection to any machine worldwide. There are lots of things that help set it apart from the c...Read more about Supremo Remote Desktop

Remo is a web-based remote control solution designed to help businesses remotely access Windows and Mac devices spanning across multiple geographical locations and provide IT support to customers. Key features include file sharing...Read more about Remo

AirDroid Business, an enterprise-grade Mobile Device Management(MDM) solution, is designed to help businesses manage and control Android devices fleets from a central dashboard. With AirDroid Business, businesses can easily monito...Read more about AirDroid Business

Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D ...Read more about Help Lightning

Electric is revolutionizing business IT management. Electric offers businesses a 50% decrease in IT cost and uniform security across devices, apps, and networks, whether you're on-site or remote. Electric provides real-time IT hel...Read more about Electric AI

Loop Email is a collaborative email platform, which provides an all-in-one team inbox to simplify and organize messages from customers, partners or internal team. Loop Email ensures no messages get missed and teams can assign owne...Read more about Loop Email

Celtx’s tools are heavily interconnected, meaning what’s created in the industry-standard Script Editor and other Celtx ideation tools flow through to planning tools like the script Breakdown, project Catalog, Budget, and more, sa...Read more about Celtx

AweSun provides remote access, remote control, and remote support solutions for desktop and mobile platforms, including Windows, macOS, Android, and iOS. It enables work from home with remote access to office computers and also he...Read more about AweSun

Sygma Connect is a remote support software designed to help businesses in the IT sector and managed service providers (MSPs) handle backups, servers and simple mail transfer protocol (SMTP) accounts. The platform enables administr...Read more about Sygma Connect

MPA Tools streamlines and improves the execution of IT administration duties and resolves computer issues for helpdesk, IT professionals, and system administrators. Key features include remote workstation management, multi-compute...Read more about MPA Tools

Teamogy is a cloud-based system for companies who want to have full control over their projects, finances, time management, teams, and communication. Teamogy helps companies to maximize their profit. It also supports cooperation...Read more about Teamogy

Median CoBrowse is a screen sharing application for individuals, teams and businesses that allows users to share their entire screen with multiple users. It features a full-screen mode and can be used for screen sharing, collabora...Read more about Median CoBrowse

NOLA is a call center solution designed to help businesses connect with customers through outbound or inbound calls in compliance with telephone consumer protection act (TCPA) regulations. It enables sales and marketing teams to i...Read more about NOLA

Many unresolved cases, a high backlog. Thanks to live video support, service cases are handled directly and quickly. Your employees save mail traffic time, because the problem situation can now be assessed remotely. Simple usabi...Read more about tele-LOOK

RemoteCall is a pioneering cloud-based remote support supplier that provides a fast and reliable solution for remote support through a web browser and on-demand sessions. Our product is widely accepted by a range of industries i...Read more about RemoteCall

Designed for businesses in consumer electronics, power equipment, micromobility, home appliances and other sectors, Mavenoid is a cloud-based solution that assists with managing customer support processes. Mavenoid enables agent...Read more about Mavenoid

FrontRunners 2024

Iperius Remote is software to provide remote assistance or remote access anytime and anywhere. It's the perfect tool for all companies that offer remote technical assistance services. Administrators can customize the platform by a...Read more about Iperius Remote

Glartek is a no-code Augmented & Connected Worker platform that allows to manage industrial organization’s daily operations and facilitate frontline worker’s daily work. Through digitalized processes, organized workflows and 2D/...Read more about Glartek

Chimpa UEM is an EMM (Enterprise Mobility Management) solution that is able to guarantee the control of mobile devices, IFPs and VRs visors because: streamlines management of iOS, iPadOS, tvOS and Android devices with zero-touch d...Read more about Chimpa

FrontRunners 2024

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works. With integrated real-time vulnerability discovery and automated remediation for both third-party ...Read more about Action1

InfoCision is a customer support software designed to help businesses manage sales pipeline, telemarketing, outbound calling, leads and call centers. The platform enables managers to pre-fill customer data and demographics, score ...Read more about InfoCision

Jetdocs is a collaborative ticketing solution that standardizes workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Instead of relying on email inboxes or messaging threads, Ops and IT leads set up p...Read more about Jetdocs

RemSupp is a cloud-based remote support software that enables businesses to help and connect with customers using remote sessions. Teams can control, monitor and repair laptops, computers, and other devices....Read more about RemSupp

FrontRunners 2024

Getscreen.me is a cloud-based SaaS platform for remote access to computers, servers and mobile devices right from the browser. Cutting-edge web technology has enabled us to develop a unique product making almost instant technical ...Read more about Getscreen.me

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financi...Read more about Slack

Mission Control is a leading Project Management and PSA Solution that allows you to connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and Gantt charts, organize work your way...Read more about Mission Control

DameWare is cloud-based remote access software that allows users to provide remote support on desktops, laptops and servers. It caters to businesses of all sizes. DameWare helps users centrally manage team members and customers, ...Read more about Dameware

MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at...Read more about MSP360 Connect

Pcvisit is a cloud-based remote access software designed for IT professionals, technical support teams and service providers. With desktop sharing, remote console access, visual notifications, automatic updates, and more features,...Read more about pcvisit

BigPanda is an AIOps solution that helps businesses streamline processes related to event correlation, outage resolution, incident response and more on a centralized platform. It allows staff members to use artificial intelligence...Read more about BigPanda

DeskRoll is a remote desktop solution that offers flexibility and simplicity. The application provides businesses with complete access and control of computers regardless of location. DeskRoll makes it easy for IT managers to solv...Read more about DeskRoll

VIRNECT Remote is a remote collaboration solution. VIRNECT Remote enables real-time collaboration for industrial fieldwork. Connects experts through VIRNECT Remote to share information when and where you need it and solve industri...Read more about VIRNECT Remote

FrontRunners 2024

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. With Atera, you can manage your entire IT operation ...Read more about Atera

UltraVNC is a remote access management solution designed to help organizations manage operations related to helpdesk, IT support services, demonstrations, and e-learning. The platform allows administrators to connect and communica...Read more about UltraVNC

This cloud-based modular platform is an administration tool that streamlines the remote management and monitoring of Windows IT infrastructures. XEOX provides a central platform for administrating MS Windows client-server configur...Read more about XEOX

CoPointer is a web-based collaboration and co-browsing software that enables teams to work together remotely in real time. It caters to businesses across various industries that have distributed teams needing to collaborate effect...Read more about CoPointer

RemoteView is a web-based solution that helps businesses of all sizes securely connect with remote computers, mobile devices, kiosks, browsers and more in real-time. Features include file transfer, screen recording, multi-user man...Read more about RemoteView

XE aR is a browser-based assisted reality solution that enables remote collaboration. Its design is device agnostic, meaning it operates on various internet-connected devices such as smartphones, tablets, or PCs. There's no need f...Read more about XE aR

Impero Connect (formerly Netop Remote Control) is a remote access solution that’s purpose-built for security. Support any device or server, from desktops and smartphones to highly sensitive ATMs, POS machines, smart factory device...Read more about Impero Connect

Trying to understand and resolve difficult customer issues in email, chat, or over the phone is often frustrating for everyone. Not only could it take a long time to figure out what the issue is, but also the issue might not get r...Read more about Viewabo

Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-faci...Read more about Glance

With Fullview you can solve customer issues way faster and create better customer experiences thanks to session replays and cobrowsing. With Fullview Replays, you can record all user sessions and instantly replay what your custom...Read more about Fullview

Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket management software that helps front office teams optimize service flows and handle customer service via omnichan...Read more about Tiflux

Zight (formerly CloudApp) helps bring a happier & more productive workplace with better communication by helping businesses save time and reduce misunderstandings and eliminating unnecessary and draining meetings. Use Zight to cr...Read more about Zight (formerly CloudApp)

VISULOX privileged access management shows all administrative activities within the IT and OT infrastructure at a glance. Use the option of secure desktop sharing with session recording to support operation teams, release VPN-free...Read more about VISULOX

JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS, and Linux, access to IT resources, and user identities. The solution provi...Read more about JumpCloud Directory Platform

SysTrack is an on-premise and cloud-based solution that helps businesses collect data from various endpoint environments to streamline operational processes across the organization. IT professionals can monitor end-user data segme...Read more about SysTrack

Faveo Helpdesk is a cloud-based help desk solution that caters to startups and small to mid-size businesses. Key features include a buildable knowledge base and a built-in search option. Faveo allows users to build their own ...Read more about Faveo Helpdesk

WorkHub Connect is an internal team communication platform with video conferencing and chat features. It is a 360° corporate collaboration tool that allows one-on-one and group audio and video calling with a single click. Employee...Read more about WorkHub Connect

WorkHub Tasks is an advanced task management solution that harnesses the power of AI to simplify workflows and promote teamwork across an organization. With its robust user roles and data privacy features, it provides a secure pla...Read more about WorkHub Tasks

Fixzy remote assistance is a powerful solution to provide guided remote assistance around the world. With our collaboration with Edinburgh Uni to develop computer vision models and access to AR tools including 3D room plans, accur...Read more about Fixzy Assist

XE aR+ is a remote support software that helps manage remote collaboration and improve productivity. It facilitates remote support with multiple video feeds, supporting various cameras like borescopes, microscopes, PTZ cameras, UV...Read more about XE aR+

Griot Technology is a communication and knowledge-sharing application designed for field technicians. The app allows teams of technicians to collaborate in real-time to resolve issues quickly. Griot brings technicians together int...Read more about Griot Technology

FrontRunners 2024

LogMeIn Rescue by GoTo is a cloud-based remote support tool that helps organizations provide technical support to their customers. The product caters to businesses of all sizes. Key features include remote support, mobile support,...Read more about LogMeIn Rescue

FrontRunners 2024

Remote Access Plus is an enterprise remote support and desktop software that enables IT technicians to troubleshoot their managed computers, situated anywhere around the world, from a central location in a coherent manner. Adva...Read more about ManageEngine Remote Access Plus

PAM360 is a web-based privileged access management (PAM) solution that defends enterprises against privilege misuse by regulating access to sensitive company information. Through powerful privileged access governance, smoother wor...Read more about ManageEngine PAM360

Designed for small to large businesses, ManageEngine Access Manager Plus is a remote support solution that helps streamline access management and strengthens network security. It allows IT administrators to gain granular control o...Read more about ManageEngine Access Manager Plus

Isi-APP is an IT service management (ITSM) software that provides comprehensive IT asset management and data analytics for organizations. The software allows companies to inventory and manage all IT assets including hardware, soft...Read more about Isi-APP

I’m OnCall by 01 Communique is a help desk and remote IT support management solution featuring incident and ticket status viewing, technician and customer management and customization options, including white-label branding. It us...Read more about I'm OnCall

With WebConnect, securely access the desktop and data on remote devices at any time, from anywhere and from any device. Quite simply and conveniently via your respective browser. Due to its native optimization, the display adapts ...Read more about WebConnect

Brosix is an integrated collaboration platform that helps small to large enterprises streamline communication between internal departments via messaging. It enables users to text multiple team members using chat rooms and deliver ...Read more about Brosix

Remote eye is a remote assistance solution that leverages artificial intelligence capabilities to provide businesses with video collaboration functionality via a web portal. It caters to equipment manufacturers, automotive compani...Read more about Remote eye

Bugpilot is customer support software that automatically collects details to resolve issues faster and troubleshoot bugs reported by users. Bugpilot automatically captures screen recordings, screenshots, and logs from users and ...Read more about Bugpilot

Plutomen Connect offers AR-based remote visual assistance that augments the capabilities of field service workers. With remote assistance, frontline teams can get assisted by experts and help customers at any time, from any place,...Read more about Plutomen Connect

ManageEngine Password Manager Pro is an enterprise-grade privileged password management solution. It securely stores and manages sensitive information such as shared passwords, documents, and digital identities. Password Manager P...Read more about ManageEngine Password Manager Pro

HELPAR is an innovative solution that combines the benefits of video streaming and AR technology to offer remote guidance and collaboration. The technology merges the user's camera view with computer-generated visuals, allowing fo...Read more about HELPAR

Thinfinity Workspace enables remote access to ALL your apps, desktops, and files on any device. Get the most cost-efficient and scalable remote access and application delivery solution. Create secure digital workspaces that users ...Read more about Thinfinity Remote Workspace

A visual aid platform called Apizee enables field users to communicate in real time with distant agents or specialists during inspections, assessments, diagnostics, and support procedures. Real-time video feeds from a smartphone, ...Read more about Apizee

FrontRunners 2024

ConnectWise ScreenConnect (formerly ConnectWise Control) is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for...Read more about ConnectWise ScreenConnect

EV Reach is an on-premise IT remote system management solution. Key features include advanced remote control, background system management, ad integration and management, global IT process automation, IT compliance and smart-card ...Read more about EV Reach

Zoho Meeting is an online video conferencing solution suitable for single users as well as small to large-sized organizations. The solution can be used to host product launches, sales presentations, webinars, user education and on...Read more about Zoho Meeting

All callers can share video, audio, and data in real-time and with automated translation using augmented reality and the capabilities provided by the application, making it easier to support and complete work without incurring tra...Read more about Keyland 4INDUST REMOTE

Vuforia is a suite of augmented reality (AR) solutions designed to help businesses in manufacturing, marketing, automotive, aerospace, defense and other sectors create work 3D instructions, deliver product demonstrations, provide ...Read more about Vuforia

Vyzeo AssistLink is a cloud-based live video assistance platform that helps equipment manufacturers provide support for remote troubleshooting. The solution provides live video and data-sharing functions to help manufacturers opti...Read more about AssistLink

Dameware Remote Everywhere is a remote support software that helps IT professionals access and manage devices remotely in real-time. The platform offers remote control, file transfer, and chat capabilities, enabling managers to di...Read more about Dameware Remote Everywhere

Dameware Mini Remote Control is a remote support software designed to help businesses remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console. It provides two-factor authentication and ...Read more about Dameware Mini Remote Control

Dameware Remote Support is a remote administration software designed to help IT administrators and help desk technicians troubleshoot and resolve IT issues. With the ability to remotely reboot systems, start or stop services and p...Read more about Dameware Remote Support

Serv-U Managed File Transfer Server is a remote support solution that offers a high level of security, automation, and control over file transfers across the organization. It supports FTP, FTPS, SFTP, and HTTP/S protocols for file...Read more about Serv-U Managed File Transfer Server

AR Genie is a cloud-based augmented reality software that helps businesses provide training and remote assistance, and analyze machines set up on a unified platform. The solution integrates with AR glasses, enabling technicians to...Read more about AR Genie

Grypp is a customer engagement platform for contact centers. It enables agents to have visual, interactive engagements with customers in real time during phone and digital conversations. Grypp is designed for contact centers in ba...Read more about Grypp

Admin By Request is a cybersecurity solution designed to make comprehensive security simple. Our main goal is to enable enterprises to lock down administrative privileges across all endpoints by revoking local admin rights - while...Read more about Admin By Request

SecureLink is the industry leader in critical access management, empowering organizations to secure access to their most valuable assets, including networks, systems, and data. By leveraging Zero Trust principles, machine learning...Read more about SecureLink

HPE MyRoom is a cloud-based and on-premise collaboration solution designed to help businesses organize meetings, webinars or training via video/audio calls and chats. Features include screen or application sharing, content viewing...Read more about HPE MyRoom

Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing, aud...Read more about Kaseya VSA

FrontRunners 2024

BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls you don't control. BeyondTrust Remote Suport works across Windows, Mac, Linux, Android, iOS, and Chrome OS. Access...Read more about BeyondTrust Remote Support

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Seamless collaboration across devices, locations and organizations • Use any computer, t...Read more about Webex

Livegenic is a virtual collaboration platform designed for the insurance industry, providing solutions to manage and improve everyday processes. The platform offers features such as remote virtual inspections with customers and po...Read more about Livegenic

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of ...Read more about JIRA Service Management

Pencil Spaces is a virtual learning that consolidates a digital classroom into one streamlined tab. It integrates video calls, chat functions, unlimited whiteboards, file sharing, breakout rooms, and access to various websites. Th...Read more about Pencil Spaces

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk

WiseMo is a flexible remote desktop control application that centralizes authentication and authorization with WiseMo's myCloud Device Access Control. Users can securely remote control PCs, Tablets, Smartphones and other mobile de...Read more about WiseMo Remote Desktop

etrack1 is designed for customer centers with dedicated managers and employees seeking effective solutions for shared Outlook folders and current ticketing/CRM/telephone systems. etrack1 understands the importance of having the b...Read more about etrack1

FrontRunners 2024

Need a remote access infrastructure to get your team to work remotely? Discover TSplus Remote Access, the best value-for-money remote access software. Try the best value-for-money remote desktop alternative to Citrix and Microso...Read more about TSPlus

Secomea is a Secure Remote Access (SRA) solution specifically designed for industrial networks and OT equipment. It is utilized by nearly ten thousand customers worldwide across numerous sites, enabling them to remotely manage the...Read more about Secomea

iWarranty is a digital platform that manages warranties for manufacturers, retailers, and consumers. This software is powered by artificial intelligence (AI) and machine learning to simplify the warranty process, from registration...Read more about iWarranty

IFS Cloud is a composable enterprise software application that orchestrates customers, people, and assets to reduce complexity, cost and risk as you plan, manage and optimize critical asset availability, strive for operational exc...Read more about IFS Cloud

IFS Field Service Management (FSM) offers tools that cover the entire service lifecycle. The solution is available on-premise or in the cloud, and it can be configured to meet the needs of organizations in a number of field servic...Read more about IFS Field Service Management

IR Collaborate is a unified communications monitoring platform designed to help businesses predict disruptions and optimize performance across on-premise, cloud, or hybrid audio, voice, and other collaboration systems. Managers ca...Read more about IR Collaborate

ClonaDesk is a cloud-based screen-sharing platform, that bridges geographical gaps to make remote interactions feel local. The solution offers screen-sharing capabilities to help businesses streamline remote customer service and t...Read more about Clonadesk

Halp is a cloud-based information technology (IT) service desk solution that helps small to large enterprises resolve employee queries with an internal ticketing system. The centralized platform comes with a workflow engine, which...Read more about Halp