RemotePC is cheaper than the competition, with all the features I need.

Price: RemotePC is cheaper than the competition. I previously used another program (ZOHO Assist) but was looking for something better, but also cheaper if possible. RemotePC is cheaper, especially since I got the special discount for getting a 2-year subscription.Audio chat:I use RemotePC to hop onto computers of friends and family to help them fix things and troubleshoot. The video chat functionality is extra cool as we can can video or audio chat while I help them fix things on their computer.Good connection:I have fibre optic internet but the people I help remotely often have pretty terrible internet and yet it works perfectly.

A minor thing but I don't need the video aspect of Video chat, I just use it to chat to the person I am helping by voice. A simple audio chat feature would be cool.

Connecting and remote connection with desktop using RemotePC is very easy and can be setup as fast as under 1 minute. I use it to solved minor problem on my colleague desktop from my workstation.

It need a strong and stable internet connection on my end and the target desktop to have a smooth connectivity.

It enables me to remotely access my computer and transfer files with ease. its a very cost effective tool.

none so far. i've only been using it a couple days but no complaints.

Overall experience is poor, have had several time consuming chat sessions and the answer is always to "update to the latest version" - which makes no difference.

I liked the appeal of the price.... but I soon learnt you get what you pay for!

Unreliable, don't ever install this where remote access to a machine is critical - it will let you down! Buggy, crashes all the time with various software exceptions, file transfer is is a guessing game as to whether it will do it/has done it, client machines continuously need the software processes killing via task manager and then re starting to get it to work - this is exaggerated on pcs with multiple user accounts as switching users seems to cause it to hang consistently. Also has a habit of reporting that a session is in progress when it is not. I was a Logmein user for years before switching to this product so no stranger to remote software. Logmein might be more expensive but it is in a completely different league to RemotePC