RemotePC is cheaper than the competition, with all the features I need.

Price: RemotePC is cheaper than the competition. I previously used another program (ZOHO Assist) but was looking for something better, but also cheaper if possible. RemotePC is cheaper, especially since I got the special discount for getting a 2-year subscription.Audio chat:I use RemotePC to hop onto computers of friends and family to help them fix things and troubleshoot. The video chat functionality is extra cool as we can can video or audio chat while I help them fix things on their computer.Good connection:I have fibre optic internet but the people I help remotely often have pretty terrible internet and yet it works perfectly.

A minor thing but I don't need the video aspect of Video chat, I just use it to chat to the person I am helping by voice. A simple audio chat feature would be cool.

Connecting and remote connection with desktop using RemotePC is very easy and can be setup as fast as under 1 minute. I use it to solved minor problem on my colleague desktop from my workstation.

It need a strong and stable internet connection on my end and the target desktop to have a smooth connectivity.

It enables me to remotely access my computer and transfer files with ease. its a very cost effective tool.

none so far. i've only been using it a couple days but no complaints.

Overall experience is poor, have had several time consuming chat sessions and the answer is always to "update to the latest version" - which makes no difference.

I liked the appeal of the price.... but I soon learnt you get what you pay for!

Unreliable, don't ever install this where remote access to a machine is critical - it will let you down! Buggy, crashes all the time with various software exceptions, file transfer is is a guessing game as to whether it will do it/has done it, client machines continuously need the software processes killing via task manager and then re starting to get it to work - this is exaggerated on pcs with multiple user accounts as switching users seems to cause it to hang consistently. Also has a habit of reporting that a session is in progress when it is not. I was a Logmein user for years before switching to this product so no stranger to remote software. Logmein might be more expensive but it is in a completely different league to RemotePC

I live in Argentina, with a huge economical crisis, inflation a devaluation of our currency. The argentine peso has no value and access to anything from outside is expensive for us. I found in RemotePc a great software at an offordable price. Thank you, RemotePc!

Everything is a PRO, it´s straightforward, easy setup and use. It´s fast and stable.

Nothing so far, everything goes smoothly with RemotePc

I used Remote PC in my previous job and now I am using it for new position. right next to desktop remote connection, this is a great product

ease of use and reliability. very easy to download and run install. no issues at all

none so far. as far as I know I did not have any problem at all.

My overall experience with RemotePC has been very positive, previously used another remote desktop product but it was cost-prohibitive for my size company and wouldn't connect on occasion.

Remote desktop access was very easy to setup and use.

The mobile app still needs a little work.

Very easy to setup and use across multiple computers. Plenty of options for performance like turning off backgrounds or aero theme to increase speeds. Easy to switch between multiple screens. Works as intended and I even like it better than the other guys that are available. Gir the price it's hard to beat.

Haven't found anything I dislike about the product.

It's only been a couple of weeks but feeling good about it.

Ease and ability using their Remote Access.

There was nothing to dislike. I am also very comfortable with the product.

We love how user friendly RemotePC is and how accessible it makes our work even when we are not in the office

We do not have any complaints about RemotePC

A totally satisfied customer who rates this software as essential, reliable and simple.

Pricing is realistically based rather than 'have you over a barrel' prices from other solutions. Definitely a lot of features for the price, easy to install and straightforward to use. This puts many other solutions that cost 3 times the price to shame. Excellent product!

Honestly, it is hard to fault. I run this software on linux, windows and mac systems but one tiny thing I haven't managed to do yet is complete the installation without errors on an old Linux system. I think the system is up to date but I am still struggling. However, I have successfully installed it 1st time on another identical Linux system so I think the problem lies at my end rather than the software. No problems installing on several windows machines and macs though.

We used it to provide remote support to users at and found it to be very easy to use.

We use the remote computer management feature. The rollout was easy.

I don't like the fact that you allowed use remote desktop and then notified about a $20 fee.

Overall, the experience has been very positive with ease of use and deployment.

Remote access, unattended access, and the ability to move files easily have all been game changers for our small agency. It was really easy to deploy across all of our computers and it has made it a breeze to be able to log in, move files, provide real time support, and ensure that our machines are as functional and safe as possible. We had previously been using an alternative that cost more and did not deliver as good of service without some limitations. We've been super happy with the switch and aren't planning to return to our prior program.

Overall, we have been really pleased with the product and haven't found the features that we use to be lacking. However, we are a really small organization with simpler needs and I can see that larger organizations with more complex needs may find the overall product to be a bit simple for their needs.

I didn't appreciate them and switched to Teamviewer and it was the worst experience EVER. There's no way the Teamviewer reviews are real.

It is solid, affordable, they are a decent organization.

Sometimes it seems hard for my clients to use, but I'm going to figure that out.

In general it has been great! Easy to use, easy to configure and easy to follow up. Also is very cheap and offers a lot of stuff to make your remote working even better

Is very easy to start using this tool, you don't need to be an IT expert (even your user don't need to)

Sometimes there is lag on the connection, and from time to time the screen just get black, so you have to close and open the software again (from the controller PC), but it happens rarely

In the short time that we had to switch our co-workers to allow them to work remotely at home, RemotePC really became a clutch tool since we were able to deploy it fast, and also because it had such a low learning curve, people who wasn't so computer savvy were able to work seemlessly.

We were pleasantly surprised on how easy it was to deploy this software to all of our users when we had to switch to a remotely operated work environment. Even people who weren't pro computer users, were able to easily login and start controlling their work PCs at home.

If there was a drawback, I would say the speed, but this is the problem with all remote desktop softwares. With RemotePC, you can at lease control it in a way so that you can slightly reduce the visual quality if you need the boost of speed.

So far after a few days I like the program. It is a good value.

Remote PC appeared to have benefit to our organization and I decided to give it a try. I have only employed it for a few days. My first connect was eventually successful with the help of help desk chat. The presentation of the remote screen, Mac as remote and PC as host, was clear, responsive and uncluttered. I can see it will take a while and some more coaching to fully understand and operate. I am up for that. It has been a good beginning.

I am an experienced PC user, but it will take watching videos, reading FAQs and coaching from the Help Desk to be fully up and running. It's not entirely intuitive.

It has been amazing! Affordable, simple, easy! The price is insanely better than anywhere.

Multi monitor function is so simple and works amazing! Printing is quick and easy.

There are no cons to this software. It makes all other remotes look like junk.

Excellent, much easier than I had anticipated

I love how easy it was to send invites to my team and get them up and running with the software.

It was a little challenging to set up but I am ok with that since the security protocols required are what took a little time to understand. I would call that a necessary evil

I have used RemotePC daily for the last week in support of a client. It works exactly as I would have liked it to work. In one case, the keyboard stopped working, but I quickly fixed it by disconnecting and reconnecting. I love the fact that you can use the Attended Access feature without even installing the software on my PC.

Great price. Works well. Has two modes: Unattended and Attended Access. (The latter is perfect for remote support professionals.) From a trusted company.

Better documentation or user interface needed. Two examples: First, when an entry-level user wants to enable a second person to access his PC, the software should explain that the PC user must upgrade to a Soho account. This would not only reduce confusion but should also result in more upgrades. Second, the software should do a better job of explaining what the software does in Unattended Mode. RemotePC is basically two programs in one: Unattended Access, for someone who wants to access his own PC, and Attended Access, for someone who wants other to help other people.

It has been a savior for me, given that I used other software initially. It really helped me during the work-from-home phase, where a reliable remote access tool was the need of the hour.

It is a great tool to work with. Great features are easily accessible and usable. It works great for me even during a slow internet connection. Apart from remote access, it can also be used to transfer huge files.

User interface can be improved a bit. Also, prices can be made more affordable looking at the highly competitive market.

Remote users having access to work equipment is not a problem anymore.

From testing with the free licence to implementation, all expectations were met. And the price is very reasonable.

Initial setup of remote PC display resolution caused concern, but with trial and error it was resolved.

I've used RemotePC for over two years. It is Easy to Use and well priced.

They could improve the file transfer feature. It doesn't always work.

Love the ease of use as well as value for money! Very reasonably priced compared to the other options available.

Sometimes we have issues getting a larger screen to appear on our view but I believe that's more with the monitors we are using and not the actual software issue