--- title: "ClickUp Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ClickUp. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ClickUp is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/remote-work/clickup-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Tracking Software](https://www.softwareadvice.com/project-management/time-tracking-comparison/) / [ClickUp](https://www.softwareadvice.com/project-management/clickup-profile/) / ClickUp Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/clickup-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/clickup-profile/alternatives/) # ClickUp User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 4,630 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.5/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 3,212 reviews (69%) - 4 stars: 1,194 reviews (26%) - 3 stars: 172 reviews (4%) - 2 stars: 28 reviews (1%) - 1 star: 24 reviews (1%) ### Most mentioned pros - It has streamlined our sprint planning, process automation, and asynchronous communication across departments. While optimizing the workspace hierarchy takes upfront effort, the return on investment in team productivity and consolidated software spend has been substantial. - Collaboration has become more efficient through builtin tools such as Docs, whiteboards,task comments and real time chat that make it easier for business teams, agents and brokers to coordinate without losing context across conversation and deliverables - The repetitive reminders are automated through process automation and the collaboration tools ensure that finance and operations are synchronized without the need to go back and forth all the time. ### Most mentioned cons - The platform loses simplicity in favor of strong customization, and the calendar view can easily overwhelm and slow down when dealing with multiple simultaneous event schedules. - Automations also feel limited compared to competitors, setting up more complex workflow triggers often requires workarounds instead of just working natively out of the box. - Honestly, the UI is my biggest gripe, it feels cluttered and layouts aren't always intuitive, especially with nested spaces, folders, and lists. ## ClickUp customer reviews Showing reviews 1-25 of 4,630 (page 1). ### Clickup is ideal for remote work - Overall rating: 4/5 - Reviewer: Sukesha W. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered As mentioned it is used for work allocation and to keep a track of timelines. It has been a great overall experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I still work in a remote profile and Clickup is great for work allocation and to keep track of work. #### Cons I the past few years I have not faced any issues in using Clickup for my remote work. It has a simple easy to use interface --- ### Powerful Project Management With Plenty of Flexibility - Overall rating: 5/5 - Reviewer: Samuel S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, ClickUp has been a strong project management and collaboration tool for our team. We use it primarily to organize projects, assign responsibilities, establish deadlines, and track progress. Once the workspace and workflows are properly configured, it provides a clear overview of what everyone is working on and helps reduce unnecessary follow-ups. The platform is very capable, but keeping the setup simple is important if you want strong adoption across the team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The biggest advantage is how much you can manage from one platform. Tasks, projects, deadlines, documentation, and team responsibilities can all be centralized, which gives us much better visibility across ongoing projects. #### Cons There is definitely a learning curve. Because ClickUp offers so many features and customization options, the interface can feel overwhelming at first. It also takes some time to build workflows that are simple enough for the entire team to actually use consistently. #### Reasons for switching to ClickUp Trello didn't allow us to scale as much as ClickUp allowed us too with all the AI connections and functionalities. --- ### Project Management Means You Need Clickup - Overall rating: 4/5 - Reviewer: Micah L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Very good, I like it a lot and it makes my role so much better and easier to manage. I am grateful for a tool that makes my work easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All projects, tasks and calendar in ONE spot. It's the tool for agencies, project managers, and creators. There is nothing like it. #### Cons It sometimes can feel a little bloated. Like the amount of features get stacked on top of each other and the software becomes overwhelming #### Reasons for choosing ClickUp It had the best team and task management options #### Reasons for switching to ClickUp I wanted something more versatile --- ### Transform work into results with Clickup, A smarter way to manage, collaborate and deliver - Overall rating: 5/5 - Reviewer: Annah N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We've been using Clickup for over 2years as our primary work management platform and it has become one of the most valuable tool in our day to day operations. Before adopting Clickup we explored other platforms but ultimately found that Clickup offered the right balance of flexibility, functionality and value for our business needs. Since implementation, it has helped us streamlines processes, improve visibility across teams and create an organized way of managing our work and projects. The platform continues to evolve with new capabilities and the support experience has been positive whenever we needed assistance. For the cost and range of functionality, Clickup has exceeded our expectations and has helped us to rethink and improve how we manage our workflows across the business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have leveraged Clickup extensively to improve work management and operational visibility across our real estate business.One of the biggest advantages has been it's reporting and dashboard capabilities, which allow us to monitor key metrics such as sales pipeline, project completion rates, team productivity and overall business performance. It also provides us with a centralized digital workspace that has simplified data management by consolidating property listings, contracts, client communications and supporting documents in one location, making retrieval easier. Workflow visualization tools including Kanban boards, gantt charts and calendar views help us map sales activities, manage marketing campaigns , monitor deadlines and keep priorities visible to the team. Collaboration has become more efficient through builtin tools such as Docs, whiteboards,task comments and real time chat that make it easier for business teams, agents and brokers to coordinate without losing context across conversation and deliverables #### Cons There are no many major issues, but one area that requires additional attention for our business is security governance. Clickup's security controls are strong on paper,however because we manage sensitive business information such as property documentation, financial records and client identification data, we found that stronger security measures were necessary to align with our data handling standards and had to reinforce permission structures and tighten access management practices by adopting other security tools. #### Reasons for switching to ClickUp We needed a more scalable work management platform that offered deeper reporting, advanced workflow customization, stronger collaboration features and better visibility across projects and business operations --- ### A Powerful and Flexible Platform for Managing Work - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros ClickUp is highly customizable and adapts well to different teams and workflows. It offers a wide range of features including tasks, docs, dashboards, automations, and multiple project views. The all-in-one platform makes it easy to centralize work. The flexibility to create custom fields, statuses, and workflows helps support a variety of operational processes. #### Cons Because ClickUp is so feature-rich, it has a steeper learning curve, and new users can find it overwhelming at first. Some advanced configurations require ongoing maintenance, and occasional performance issues or interface changes can disrupt established workflows. #### Reasons for switching to ClickUp We switched from Asana to ClickUp to gain more flexibility and customization. ClickUp's ability to centralize project management, documentation, dashboards, and automations in one platform made it a better fit for our evolving operational needs. --- ### Overall pleasantly surprised. - Overall rating: 5/5 - Reviewer: Cami L. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was positive. As a startup, it served exactly what I needed. I’m not sure how it would stand up as the company grows larger though. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ClickUp was a game changer for me. It helped me organize everything and stay organize while starting my business. #### Cons For me, the mobile app was not impressive. I found it to be lacking. Also there were paywalls for things like ClickUp brain (it’s AI feature) and other tools that would’ve been helpful. #### Reasons for choosing ClickUp It had better reviews and more growth potential. --- ### Powerful AI Agents and integration with an initial confusing interface - Overall rating: 5/5 - Reviewer: Oritsemisan A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Well, my overall experience has been exceptional. I was blown away by an AI that cares and can help me organize and automate my work: Task management is 100%. The only problems have been the interface and the learning curve. It takes a while to get used to. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the AI agents system, The ability to create various agents and allocate tasks, the ability to integrate with my outlook email and other platforms #### Cons The UI/UX mainly: I feel the options, menus, and items could be better organized, and it takes a while to get used to it. I had to use the brain AI for my first few days to help me work and also to point me in the right direction. There are usually a lot of things happening on the screen when you sign up, which can be confusing for a first-time user. #### Reasons for switching to ClickUp It wasn't as organized or focused on task automation and integration --- ### Read this folks - Overall rating: 4/5 - Reviewer: Prabhu S. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with ClickUp has been positive. It is easy to manage tasks, collaborate with teams, and keep projects organized in one place. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clickup keeps all the work in one place, making projects management simple, organized, and efficient #### Cons User friendly and interface can feel overwhelming at first, and some advanced features have a learning curve. #### Reasons for switching to ClickUp User friendly and easy to access its interface --- ### Awesome Platform, with great integrations - Overall rating: 5/5 - Reviewer: William M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with ClickUp was pretty good. It packs in a lot of useful features, task management, docs, goals, time tracking, all in one place, so you're not constantly switching between tools. What stood out most was how well it integrates with other software. Whether it's Slack, GitHub, Google Drive, or various automation platforms, ClickUp connects smoothly and fits naturally into an existing workflow rather than forcing you to change how you work. That flexibility made it easy to adopt without much friction, and the breadth of integrations meant it could adapt to different project needs. While there's room for improvement in the UI and automation depth, the overall package felt solid, practical, and genuinely useful for keeping work organized in one central hub. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ClickUp API was refreshingly straightforward to get up and running with. Authentication was simple; just an API token, no elaborate OAuth dance required for personal use cases. The documentation is clear and well-organized, with endpoints logically grouped around workspaces, spaces, folders, lists, and tasks, which maps intuitively onto how ClickUp's UI is structured. Response payloads are consistent and predictable, making it easy to parse tasks, custom fields, and statuses without a lot of guesswork or trial and error. Rate limits are reasonable and clearly documented, so you're not left wondering why requests suddenly start failing. Pagination works as expected. Within an hour or so, I had task creation, updates, and status changes working reliably. Overall, it felt like an API built by people who actually use their own product, smooth integration experience from start to finish. #### Cons Honestly, the UI is my biggest gripe, it feels cluttered and layouts aren't always intuitive, especially with nested spaces, folders, and lists. Automations also feel limited compared to competitors, setting up more complex workflow triggers often requires workarounds instead of just working natively out of the box. --- ### An All-in-One Solution for Team Collaboration - Overall rating: 5/5 - Reviewer: Andrea L. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with ClickUp has been very positive. It has become the central hub for managing projects, coordinating teams, and keeping track of deadlines and workloads. The platform has helped us improve organization, increase transparency across departments, and automate many repetitive administrative tasks. Although there is a learning curve due to the extensive feature set, the flexibility and customization options make it well worth the effort. ClickUp continues to evolve with regular updates, and it has played an important role in making our project management processes more efficient and collaborative. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about ClickUp is how much it helps centralize our work in one place. We use it to manage projects, assign tasks, track deadlines, and collaborate across different teams, which has significantly improved visibility and organization. The platform is highly customizable, allowing us to adapt workflows to our specific processes without feeling restricted. Features like task dependencies, automations, calendars, dashboards, and multiple project views make it easy to keep projects on track and reduce manual work. Collaboration is another strong point. Team members can comment directly on tasks, share files, and stay updated without relying on long email chains. The interface is intuitive overall, and new team members can become productive relatively quickly. We've also had positive experiences with customer support whenever we've needed assistance. Considering the breadth of features included, ClickUp offers excellent value for money and has become an essential part of our daily project management. #### Cons While ClickUp is extremely powerful, the sheer number of features can make it feel overwhelming at first. There is a learning curve before teams can take full advantage of the platform, especially when configuring custom workflows and automations. Occasionally, some pages or dashboards can feel a bit slow to load, particularly in larger workspaces with many projects. I would also appreciate more flexibility in reporting and dashboard customization for advanced project analytics. That said, these are relatively minor drawbacks compared to the overall value the platform provides, and new features and improvements are released regularly. --- ### ClickUp is a powerful all in one platform for project and team collaboration - Overall rating: 4/5 - Reviewer: Louis S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use ClickUp as our central hub for project collaboration and operational follow up across teams. It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility. The biggest value is flexibility: you can adapt lists, views, and custom fields to match different workflows (support, projects, recurring operations, and more), while keeping everything connected. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Extremely flexible for different teams and processes (projects, support, ops) Strong project and team collaboration: comments, @mentions, docs, shared views Great visibility with multiple views (List, Board, Calendar, Gantt, Timeline) Automations reduce manual admin and improve consistency Good reporting options via dashboards and custom fields Centralizes work that would otherwise be split across many tools #### Cons Learning curve for new users because the platform is very feature rich Requires governance and standards (statuses, custom fields, naming) to stay clean Some configuration choices can feel complex (permissions, automations, views) Performance can depend on workspace size and how much customization is used Notifications can become noisy until properly tuned #### Reasons for choosing ClickUp Flexibility / spaces easy of use features #### Reasons for switching to ClickUp We made the switch to centralize work in one platform and improve visibility across teams. Before ClickUp, our projects and operational follow up were split between multiple tools (tasks, documents, planning, and communication), which created duplication, inconsistent tracking, and limited reporting. ClickUp offered the flexibility to standardize workflows, automate repetitive steps, and provide a single source of truth for priorities, deadlines, and ownership. --- ### The most flexible, customizable, efficient tool I've ever used - Overall rating: 5/5 - Reviewer: Dan J. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I love love love this tool. The dashboards, the list views, the custom task types, everything you need to make the software work for you however you need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I absolutely adore this software! The flexibility, the customizing, the millions of ways you can use this to serve your specific needs, it's a no brainer for me. The value you can create out of the minor expense far exceeds what you can do with other similar tools. #### Cons While super intuitive and easy to modify, there can be somewhat of a learning curve for those less technically savvy. #### Reasons for choosing ClickUp The customizability and easy customizability of ClickUp far exceeded what we could do at similar price points using other tools. --- ### My Most Favorite Tool! Operational Dream - Overall rating: 5/5 - Reviewer: Arielle H. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience has been great. The price point is fantastic for all that I get with this tool. My operations are now more organized than ever, and it's easier to collaborate on projects with my team without having to spend an excessively heavy amount of money adding seats to my specialized accounting CRM for team-members collaborating on projects with me. For a growing firm, this is a big deal. I can set permissions in ClickUp appropriate for what I need, communicate seamlessly, and track every little idea that pops into my head and keep those organized rather than in a million different phone or sticky notes. It's a backend of operations dream and now replacing my other lead funnel software now that I'm having it professionally built out for me and I couldn't be more excited to use this software to its fullest potential. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros ClickUp has been a massive game changer for my business! I love the ability to organize every aspect of my business and keep it in one centralized location. Having separate workspaces for different departments aka "hats" (even as a solopreneur) is instrumental in keeping things running smoothly- such as an area for Marketing Planning (as well as tracking campaigns and promotions), Operations planning, Networking tracking, Referral partners, memberships, and even a lead tracking pipeline. The team collaboration aspect is also incredibly helpful and well-built. It's very neurodivergent friendly and although can be a bit overwhelming to set up by yourself, there are numerous free templates, as well as an array of professionals who have dedicated their businesses to helping get this setup and streamlined. Automations are also fantastic and the number of integrations available really goes a long ways to truly being one centralized hub of operations. I also use a different account to help with homeschool planning and it's amazing even on the "home-front". I could talk about my favorite features for a long time- to sum it up: automations are fantastic, the layout is as well, variety of views from kanban to list, etc. It has something for every sort of person. I also love the meeting recorder ai function so I can streamline my tech stack. #### Cons If I had to pick on one thing (ok, maybe two things) I would say that what I like least is the limitations on sub tasks in the lower tiered plans. Having them be a set amount permanently and not renewable is not ideal, however there are alternatives in setup so it's not too massive. The only other challenge I have is just how involved setup can be to get it running smoothly- it can be overwhelming if you're not the type of person who has experience for this. That said, it's still fantastic and better than other similar programs I've tried in the past. I really love the layout and features so these things can be easily overlooked. #### Reasons for choosing ClickUp I loved the suite of features, layouts, and price point of ClickUp more. I also had many colleagues praise ClickUp for their businesses which helped my decision. #### Reasons for switching to ClickUp I found Trello to be challenging to navigate and overall the layout didn't work well for me. Dubsado had a lot of fantastic features but still didn't have quite what I needed to fully organize the backend of my business- such as Marketing planning and things like these. ClickUp checks off every box that I need it to and has customizable views. --- ### The best tool to manage your life - Overall rating: 5/5 - Reviewer: Sabre B. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love it. I was put on to it when I was a VA. And I switched from notion. I love how everything connects together, and how you can keep everything in one place. I love the native automations too. It helps me a lot and how you can customize ClickUp to how you work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love using ClickUp to manage my business. This is how I keep track of everything from clients, content, projects, collaborations, meal planning etc #### Cons The only thing is the difference when using it on an iPad. It wouldn’t save what I wrote in a task description #### Reasons for switching to ClickUp I liked how clickip handled my due dates of my tasks better --- ### Good value for the money - Overall rating: 4/5 - Reviewer: Fabian L. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good value for the money, usefull and easy to get started. Make tasks and content as well as time tracking available for the entire team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, simple to get started in, easy to keep of both small and big projects coordinated within the team as well as using it for content scheduling #### Cons It can be easy to forget about certain tasks that dont have a date and are low priority and some things are hard to use fully unless you have a dedicated PM #### Reasons for choosing ClickUp Cheaper, easier to use for our usecase and fitted out very "disorganized" and wide marketing/web team better --- ### All-in-One Project Management That Keeps Everyone in Sync - Overall rating: 5/5 - Reviewer: Chen F. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, ClickUp has been a great tool for managing our project. It keeps everything, from tasks to communication, centralized and accessible, which saves a lot of time. Even with a few minor downsides, it’s reliable and has made teamwork much more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ClickUp makes project collaboration really simple. It syncs smoothly across all team members, and it’s easy to share files, updates, and messages in one place. I like how tasks can be assigned, tracked, and marked as complete so everyone knows exactly what’s going on. It keeps the whole project organized without needing multiple tools. #### Cons Sometimes the interface feels a bit crowded with too many options, which can be overwhelming for new users. The mobile app also works fine but could be more polished and faster when switching between views. #### Reasons for switching to ClickUp The company I worked with has switched to a new app --- ### ClickUp is Powerful! - Overall rating: 5/5 - Reviewer: Chris G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We began using ClickUp years ago and now I can't think of how I handled all our tasks for our maintenance people without it. It's basically my partner that sends out work orders, keeps me up to date with what was done and what was missed, and has every option you can think of for keeping track of issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ClickUp keeps our Operations department humming and organized. Every task I think of goes into ClickUp whether it's a one time task or a recurring one. #### Cons Sometimes I think it's TOO powerful. Haha. It has so many options for how you handle task management, it's sometimes overwhelming. But I think that's actually a good thing. #### Reasons for switching to ClickUp Trello did not have the flexibility that ClickUp had. --- ### Easy to transition into ClickUp without similar experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a really good experience since starting to use ClickUp in October 2025. I came from a role which had never used a system like this and after a few weeks it all felt very natural to use. I used customer support once and got an answer i was after straight away too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how seamless it works between desktop, mobile and tablet. I also like how I can set tasks for people and have different views for field staff, invoicing etc. Depending on the view only suitable information is displayed without information overload. #### Cons That some of the ClickUp AI features aren't standard. I really liked the automatic notetaker which recorded and gave a summary of notes even when i wasn't active in the meeting. It would go on my behalf. --- ### A Powerful Tool If You’re Ready to Dive In Fully - Overall rating: 5/5 - Reviewer: Christopher D. - Verified reviewer: Yes - Industry: Utilities - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with ClickUp was that it’s a really powerful and flexible tool once you get the hang of it. It’s easy to start off with for basic tasks and setting up your week, and you can get a good flavour of it with the free version. That said, it does have a bit of a learning curve because it offers so many features. And like many users have noted, you really get the most out of it if you decide to go all in and integrate it fully into your processes. The free version is more of a starting point, and you’ll eventually need to commit if you want to unlock its full potential. So in summary, it’s a strong tool if you’re ready to embrace it fully. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found ClickUp really intuitive and easy to use for all the basics. It made collaborating with my team simple, allowing us to assign and manage tasks seamlessly. I also appreciated its AI features, which added a nice boost to handling tasks. Overall, its strength in task and project management stood out and made the whole experience really effective. #### Cons While ClickUp was easy to set up for the basics, its wide range of features could feel a bit overwhelming. In other words, its strength was also a bit of a weakness, because there were so many layers that it took some time to really get to grips with how everything worked. Another downside was running into paywalls fairly quickly. You’d see what you wanted to do, but then you’d hit an upgrade prompt, which could be a bit limiting. --- ### An Excellent Platform For Managing Recruiting Operations and Business growth. - Overall rating: 5/5 - Reviewer: Monique G. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Clickup has improved visibility into recruiting operations, strengthened collaboration across teams and helped us stay organized as we grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Clickup to oversee recruiting projects, monitor team workloads, track hiring goals and manage strategic initiatives across the business. #### Cons Clickup offers many features, so it can take time for new team members to learn the platform. I highly recommend this platform. --- ### Keeping up with team remote work - Overall rating: 4/5 - Reviewer: Sarah C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, it's a good system for managing workload, especially for a diverse remote-working team functioning in three different time zones. I know what I'm doing even when I don't know what I'm doing. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It makes it easy to manage tasks, to-do lists, and priorities across a whole team. As we collaborate together on our project, ClickUp keeps everyone on the same page. I don't just have my own list, but I can see my coworkers' lists and keep tabs on upcoming items I can start if I have time. I can prioritize and organize with flags, custom tags, and the ordering of tasks. It also helps us keep up with our calendar as we can set deadlines and see our progress on that front. #### Cons Sometimes the process of moving tasks around within the site is tedious. I'll be trying to move a task within a section and it gets sucked into being a subtask instead. The subtask tracking is something I want to like, but I don't, because the subtasks end up with less visibility and some confusion about what's done or not done. --- ### Powerful but takes time to master - Overall rating: 5/5 - Reviewer: MARWA B. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with ClickUp has been good. It’s a powerful all-in-one productivity tool that works well for managing complex projects and teams. However, it takes time to learn and set up properly. Once configured, it becomes a very efficient system for organizing work and improving productivity. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ClickUp offers a wide range of features in one platform, including task management, time tracking, docs, and goal setting. It’s highly customizable, allowing me to organize my workflow exactly how I want. I also like the different views (list, board, calendar), which make it flexible for different types of projects. #### Cons The platform can feel overwhelming at first due to the number of features. It has a learning curve, especially for new users. Sometimes the app can be slow or laggy, particularly on large projects, and some advanced features are only available in paid plans. --- ### Powerful Project Management Tool With a Learning Curve - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with ClickUp was positive. It is a powerful project management platform with a lot of flexibility, which makes it a strong option for teams that need detailed organization and customizable workflows. While it can take some time to get fully comfortable with the platform, once everything is set up properly it can be very effective for keeping projects on track and improving visibility across teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I liked most about ClickUp was how much it brings into one place. It made it easier to manage tasks, projects, deadlines, and team communication without constantly switching between different tools. I also liked the level of customization, especially the ability to set up views, statuses, and workflows in a way that matched how the team actually worked. #### Cons What I liked least about ClickUp was that it can feel overwhelming at times, especially for new users. Because there are so many features and settings, the platform has a bit of a learning curve. In some cases, it felt like simple task management could become more complicated than it needed to be, and the interface could feel a little cluttered. --- ### A great project management software that I've used for years - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been a positive one, and I've been a user of this software for several years now. My main advice would be to just get started with the features you need - you can always explore more functionality when you have your basic setup in place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to setup and get started with. Pricing is also reasonable. I like how there's a lot of customisation options available depending on how you want to setup your work tasks and projects, e.g. nested tasks. #### Cons Sometime the desktop version can be a little slow, but it's not too noticeable. The alternative is to use the browser version. --- ### ClickUp has saved me a lot of time - Overall rating: 5/5 - Reviewer: Katsia M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since it houses the files in one place, I’m not having to dig through 500 emails like a lunatic. I can visually see how much work the creative people are doing and whether or not they are drowning. It’s nice I no longer have to manually repeat the same tasks each Monday morning because the automation actually works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was very fast to set up for our group of ten people. The person they sent to teach us was relentless and so everybody eventually figured it out. Connecting to Slack wasn’t as bad of an experience as I thought it would be either. #### Cons The entire screen will freeze while I’m moving cards around sometimes and it gets me to the point where I want to throw my mouse across the room. I also wish that the proofing add on would allow me to do frame by frame review, as right now, it’s not detailed enough for the video team. There are far too many menus to google through. ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/clickup-profile/reviews/?page=2) --- ClickUp Reviews, Pros and Cons - 2026 Software Advice