All Fame Rental Reviews

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Justin

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

One stop shop for asset tracking and SAP integration.

FAMe has great team that went out out of their way to ensure that the implementation was a success. I look forward to continuing our partnership and growing our business along side them.

PROS

FAMe has generated $170k/year for us in time saving, at a minimum. Helped us to automate and streamline many of our processes to include scheduling, inventory management, and accounting. Enabled us to capture data and generate metrics that were previously unavailable to us.

CONS

No offline feature for the mobile application.

Reason for choosing Fame Rental

Offered the best option for tracking software, being an add-on for SAP helped also helped with our decision.

Reasons for switching to Fame Rental

Needed software that integrated with SAP. Legacy software was dated and ran poorly.

Darrel

Oil & Energy, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

FAME Review

FAME has been outstanding. The most responsive people I have worked with in Software.

PROS

The ability to have digital visibility to rental agreements and have it tie with a financial products has been a big help.

CONS

SAP can be a problem for a company with few employees.

Reason for choosing Fame Rental

Cost and integration. Support and attentiveness of FAME crew.

Jody

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2022

Does what it is asked to do

PROS

This software does what it is asked to do. It will track and catalog Rentals and the assets associated with it.

CONS

It is clunky and not intuitive. If you aren't extremely careful to make sure you "dot every i , and cross every t" then the software has trouble keeping up with you. It is somewhat tough to learn and get proficient in, but once you are it will work well.

David

Wholesale, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Taking Rental/Contract Management To The Next Level

Better resource management. Better visibility and management of contracts and assets.

PROS

Easy to implement, easy to customize, almost limitless customization possibilities, full integration with ERP.

CONS

At times, screen processing time/reaction times can experience some latency. But this is for our highly customized screens where there are numerous customized calculations taking place (i.e. populate one field and that triggers the calculations in 15-20 other fields). When we first implemented Fame (mostly out of the box), this was not an issue.

Reason for choosing Fame Rental

Fame was WAY more functional, full-featured, and customizable than standard SAP B1.

Michael

Oil & Energy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

We have used FAME for rentals for the last 3.5 years with great success!

Equipment tracking

PROS

Easy to use and manages the interface to SAP with ease. We track over 500 pieces of rental equipment on a daily basis and the system allows us the data to accurately bill our customers and track our equipment utilization.

CONS

We still use paper based systems for data entry to the FAME rental system. Would be best if we can automate the entry through mobile devices to eliminate redundant data. This is our next step in deployment of the FAME applications.

Brandon

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

FAME has an amazing product, simple yet loaded with features and capability

As with all software there are bugs that have to be sorted but they are very responsive about sorting out any issues quickly with minimal business interruption.

PROS

FAMe has been a great partner for helping in managing our 60,000+ Fixed Assets across multiple legal entities and databases. Their support has been spectacular; only rivaled by their product. We are looking forward to future use of the Fixed Asset Module and other opportunities as they diversify their value added offerings

George

Civil Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Production Manager

PROS

This software helps us manage our rental fleets and know exactly where the equipment is located. Excellent way to know which customer has which items.

CONS

We have experienced a few glitches with certain features, however, FAME has provided excellent customer service to ensure these glitches have been corrected.

Sharri

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Seamless transition into SAP

PROS

The software is very easy to use. It tracks our equipment and allows us to bill on sight or automatically. The mobile application is excellent and integrates into SAP easily.

CONS

We have to be connected for the mobile application to work and we work in some remote areas where there is no connectivity.

Jaco

Mining & Metals, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Excellent product with outstanding support.

PROS

FAMe is a excellent product. We use FAMe to manage over 200 fixed assets in multiple entities and databases, with ease. FAMe has a outstanding support team, that are always willing to assist, from the simplest question to custom development of any module to suit your needs.

CONS

As with any custom development, there are teething problems; The FAMe support team assisted to iron out the issue as quickly as possible.

Dillon

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Overall good software

Good overall. Always responsive.

PROS

Integration was a little rocky, but good overall for ticket writing

CONS

ease to track & record equipment maintenance

Reason for choosing Fame Rental

referral, personality of team, and family based

Reasons for switching to Fame Rental

poor tax reporting

Elizabeth

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Quick and awesome customer support!

PROS

FAMe has worked with us to make the interfacing the leasing activities into SAP a seamless transition. Their software has streamline the billing process and the tracking of leases and equipment. Continuous improvements are made to the software throughout the years.

CONS

Like all software, issues with the software does show up. FAME has quick and great customer support to rectify the issue with minimum business interruptions.

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