eClincher vs Mention

RATING:

4.7

(223)

eClincher has 223 reviews and a rating of 4.72 / 5 stars vs Mention which has 287 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (223)
4.7 (287)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 2, 2024
January 22, 2024
Pros/Cons
  • Pros

  • What I really love of eClincher is that integrates many social networks like Facebook, Twitter and Instagram, even so is easy to use and offers great support.
  • Tagging my top three reasons why I think ec is different than the noise. The value I received in the amount of features that are offered for the price I paid.
  • Cons

  • The interface is intimidating with all of its bells and whistles.
  • This tool was very difficult for me to use and every time I tried I became upset and aggitated because it shouldn't be THAT complicated.
Read all user reviews
  • Pros

  • It is straight forward and extremely easy to use.
  • I also like that it can also scan Twitter for brand mentions, leading to a more prominent media article that I always miss in Google alerts.
  • Cons

  • You would think for the amount of money they spend you could do something more with the software. Pricing is just outrageous.
  • I can;t say that I have any negative comments to add.
Read all user reviews
Pricing Range
$
$
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$
$
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$
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FrontRunners

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos