--- title: "Vendasta Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Vendasta. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Vendasta is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/reputation-management/vendasta-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [B2B eCommerce Platform Software](https://www.softwareadvice.com/b2b-ecommerce-platform/) / [Vendasta](https://www.softwareadvice.com/b2b-ecommerce-platform/vendasta-profile/) / Vendasta Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/b2b-ecommerce-platform/vendasta-profile/) Reviews [Alternatives](https://www.softwareadvice.com/b2b-ecommerce-platform/vendasta-profile/alternatives/) # Vendasta User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 163 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 112 reviews (69%) - 4 stars: 32 reviews (20%) - 3 stars: 6 reviews (4%) - 2 stars: 3 reviews (2%) - 1 star: 10 reviews (6%) ### Most mentioned pros - It seemed to offer everything I needed, and the sales team convinced me to give it a try. - Its performance and reliability are unmatched, making it an excellent choice for anyone looking to enhance their experience. - What's i like the most about Vendasta, is the fulfilment center process and the market place. ### Most mentioned cons - Vendasta’s snapshot report immediately flagged dozens of serious errors that were simply not true—everything from failing grades for SEO to claiming I had only 8 backlinks (I used Yext for backlink creation, which is the exact same tool Vendasta uses). - It couldn’t even detect my active Yelp and Facebook accounts, both linked directly to my Google Business Profile. - Instead of resolving the issue, support eventually stopped responding. When I decided to cancel, I was sent a form requesting account information they already had. ## Vendasta customer reviews Showing reviews 1-25 of 163 (page 1). ### Vendasta Makes It Easy For Me To Run My Agency - Overall rating: 5/5 - Reviewer: Michael K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Vendasta has provided the technology and path to take the next steps in growing my agency. Their support has been terrific when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta provides everything I need to run my digital marketing agency. There is a robust Marketplace of over 200 products, services and solutions that I can resell as my own. I am also able to package products and services together and add my own directly to the Marketplace. The sales CRM is a great tool for prospecting new business. It also allows me to deploy email marketing campaigns and notifies me when a prospect shows interest by engaging with a campaign. Lastly, Vendasta's marketing services allows me to outsource fulfillment when needed. #### Cons Keeping up with changes to the platform and additions to the Marketplace can be challenging or catch you by surprise sometimes if you're not regularly engaged and checking on notifications and emails about them. It's a net positive though; they are always making improvements and adding to the offerings that we can provide our clients! #### Vendor response Thank you for the thoughtful review, Michael! We're so happy to hear you're reaping the benefits of our end-to-end platform experience. We look forward to wowing you through many years to come! Replied February 2022 --- ### Amazing Solution For Expansion! - Overall rating: 5/5 - Reviewer: Trey M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Working with [SENSITIVE CONTENT HIDDEN] has absolutely changed my business. I am forever thankful for them!! The support here is first-class!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The leveraging of automation and systems for our business. Being able to plug right into their processes for fulfillment. Great room for growth and expansion for us! #### Cons That I am not utilizing it to the fullest or larger because this has made my life much easier! #### Reasons for switching to Vendasta Needed more solutions and opportunities for more marketing services #### Vendor response Thanks for the review Trey! We are thrilled you are finding success with our platform! Replied April 2021 --- ### I have a Love-Hate relationship with Vendasta. It saves me time but also delays me a lot of time - Overall rating: 1/5 - Reviewer: Burhan S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Every day I will run into a platform issue, which delays my work by hours, days, and sometimes weeks. This affects our ability to get results in a timely manner and now we have to apologize to our clients for delays. Sometimes I would have a day filled with tasks and cannot waste any time, but of course, a task that should take 3 minutes on Vendasta ends up running into software issues, you try to fix it and get nothing, so then you call support (some minimum wage employee that reads off a script) well, of course, they tell you they can’t fix it and will need to “investigate” so they tell you will get back to you soon (no timeline). Now they may get back to you the next day or in 3 months (yes it has happened before). Now that whole process, which was supposed to take 3 minutes has now taken 1 hour. Now imagine for every 1 hour you spend on the platform you run into a similar issue. Think about how much time you're going to waste trying to fix it and contacting support. This eventually affects the rest of your day's schedule and now you have to rearrange your tasks. This happens to me every single time I log into vendasta. They have the worst website developers I assume. Because their platform is slow, terribly coded, and causes many delays, it has made it hard for me to train my clients how to use it and also made it hard for me to get anything done that I just decide to avoid​ #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros The website is useful​ for agency owners looking to outsource work, it is reliable, and has price tiers​ for any size agency. #### Cons As soon as Vendasta​ fixes their website I will delete this review. If review is still here it means nothing much has changed. WHERE DO I BEGIN? I’m writing this review after reaching my breakpoint and patience for Vendasta (1 year and 4 months of holding in all my complaints) I rarely​ ever write negative reviews because the world already has enough of that so I try to only write when I have a great experience, but I think when you pass a certain level of disappointment because the heads of the company are probably beyond persuading to make some changes, you're left to try everything you can in hopes for one the CXO's to get off their high horse and start caring about their consumers. [SENSITIVE CONTENT HIDDEN] was asked, are corporate companies giving enough attention to innovation to their product or service and he replied by saying no because most businesses are run by MBA's. He goes on to say how MBAs only work to please the shareholders and not the consumers and all they do is sit in meetings all day. Here is the link to that video for anyone curious: [SENSITIVE CONTENT HIDDEN] It seems like Vendasta is having a similar issue, no innovation or attention is going into their platform. it seems like they don't care about their consumers' experience at all. As a business owner who has spent tens of thousands of dollars with Vendasta in the last year, I feel that I'm not getting an equal amount of value back. (continued​ in next paragraph) #### Vendor response Hi Burhan, we're very sorry to hear you've had a difficult time with the platform. Our partners are typically able to reduce toil with our software, so it's disappointing to hear you haven't had that experience. Let's get to the bottom of this and see if we can't turn this 'love-hate' into a 'love-love' relationship. Our Chief Customer Officer George Leith is going to be reaching out to you this hour. If he misses you, please contact him directly at george@vendasta.com or 1-306-715-4664. Replied March 2021 --- ### The Best - Overall rating: 5/5 - Reviewer: Brian G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Incredible company! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta provides you with all of the resources you'd have if you had 300 people on your staff. They are smart and solution focused with top tier support all along the way. #### Cons There is a great deal of software to use and you have to invest some time getting past the learning curve. #### Reasons for choosing Vendasta Much better options for running your agency. Every solution is offered. #### Vendor response We pride ourselves on helping our clients grow their businesses while supporting them along the way! We understand that there is a learning curve but we are dedicated to helping each client at every step! Replied February 2021 --- ### Better than Expected - Overall rating: 5/5 - Reviewer: Daniel D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered My experience with Vendasta is better than expected in all aspects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy the ease of use of the main system and the can-do attitude of the Vendasta staff. [SENSITIVE CONTENT HIDDEN] have gone above and beyond to make working with Vendasta a dream come true. #### Cons Compared to other systems.... nothing is wrong with this system. Nothing but upside. #### Reasons for choosing Vendasta I chose the Vendasta platform because of its stability. #### Reasons for switching to Vendasta I switched because Vendasta helps me serve my clients better. #### Vendor response Thank you for the kind words Daniel! We are happy to hear that our team is going above and beyond for you. We pride ourselves on helping our partners succeed and grow their businesses. Replied April 2021 --- ### Great Agency Products - Overall rating: 5/5 - Reviewer: Arlene W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that Vendasta provides a great team to intricately explain the inner workings of the products. The training is meticulous and the customer service is amazing. The products are top-notch. #### Cons I only wish the learning curve was slower :) #### Reasons for switching to Vendasta The company overall is a bit disorganized and is now using a lot of Wix-based products which were not a good fit for my customers. #### Vendor response Thank you for the feedback Arlene! We pride ourselves on our on-boarding as the success of our partners is success for us! We understand that the learning curve is steep but we are here with you every step of the way! Replied February 2021 --- ### Best customer service I've ever experienced and amazing platform! - Overall rating: 5/5 - Reviewer: Victoreya P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta offers a large amount of opportunity for my business. I am able to resell services that are used as "perks" or "selling points" for our Marketing Packages. Being able to manage everything in one platform really helps with time and saves money. Vendasta has already had a huge impact on our business model. #### Cons It can be slightly difficult to remember how to use everything. But I am still new to it, so it's a matter of getting the hang of it. [SENSITIVE CONTENT HIDDEN] is amazing at walking me through the platform, setting up accounts or email campaigns with me and calling me the same day I reach out to him. Sometimes even within minutes! #### Reasons for choosing Vendasta Vendasta has more to offer all in one platform. [SENSITIVE CONTENT HIDDEN] was a great representation of the company, which was a main deciding factor. #### Reasons for switching to Vendasta I was looking for a better dashboard, and review platform initially. --- ### Very Satisfied - Overall rating: 5/5 - Reviewer: William F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really appreciate what Vendasta offers and they help they provide to get things going. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Multiple options to choose from. Ease of contact with support. Resources and content relative to their products. #### Cons Would like more in-depth white-labeling options. #### Reasons for choosing Vendasta I chose Vendasta to add to my efforts and it’s been doing that well so far. #### Vendor response Thanks for your review, William! We're so happy you've enjoyed your experience with Vendasta so far and we look forward to continuing super-serving you and your clients! Replied February 2021 --- ### Totally love the Software - Overall rating: 5/5 - Reviewer: Cory W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros What I love about the software, is that I can have my whole office with in software, I don't need to get other CRM and additional tools to do my work #### Cons I would love it if vendasta would would have the feature of being able to track and attach call recordings and emails of the specific lead #### Reasons for choosing Vendasta the fulfillment team thats stands behind vendasta --- ### The only platform you need to scale your digital marketing agency - Overall rating: 5/5 - Reviewer: Chandler B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I recommend it to any every agency, marketing consultant, and side-hustler. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It gives you access to the top digital marketing companies in the world. Now I don't have to try and find/hire employees because Vendasta gives me access to experts all in one place. #### Cons It is robust. It does take some time learning and figuring out how to exactly implement it. #### Reasons for choosing Vendasta Vendasta offers a wider range of options than any of their competitors. --- ### Thanks [SENSITIVE CONTENT] for all you do! - Overall rating: 5/5 - Reviewer: Ghavin J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is that this is a fantastic solution for a new digital marketing agency and I think it is a work of art and really a god send thanks again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I especially appreciate real people giving advice and guiding me through the software. [SENSITIVE CONTENT] has even helped me brainstorm packages and how to come at new clients. Great stuff! I am at the point where I just don't want to let him down. All of the initial freemium solutions are great for bringing new clients and getting them used to the flow of a better customer journey. #### Cons I think some work could be done on the actually processing of orders and getting paid. This would help the process seem less professional. It is hard to make a sell when the last step of collecting the money is a mystery and almost a roll of the dice. We could use like a credit approval form for products that are recuring and a way for the payments to show as credited on Vendastas end when we run the card. This way we can get the services started. Vendasta would then just take the share they are owed first and deposit the rest. Don't send the payment to us which then gets hit with a fee and lessons the amount we get or able to pay for the services. #### Vendor response Hi Ghavin! We're so happy to read that our technology and support are meeting your expectations. Thanks for the constructive feedback on billing and payments! By allowing our partners to set their own margins, they can control their margins directly. Alistair is going to reach out to speak more about your feedback on orders and payments so that we can provide you with more information on billing and gather your feedback. We're proud to have you as a partner! Chat soon! Replied June 2022 --- ### Customer Support Rockstar - Overall rating: 5/5 - Reviewer: Kelly D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This product is not only incredibly user-friendly but also boasts an intuitive design that makes it a breeze to use. Its performance and reliability are unmatched, making it an excellent choice for anyone looking to enhance their experience. Beyond its ease of use, it's a fantastic option to recommend to others. Whether for professional use or personal enjoyment, its top-notch features and seamless functionality make it a standout choice that you'll be eager to suggest to friends, family, and colleagues alike. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is not only incredibly user-friendly but also boasts an intuitive design that makes it a breeze to use. Its performance and reliability are unmatched, making it an excellent choice for anyone looking to enhance their experience. Beyond its ease of use, it's a fantastic option to recommend to others. Whether for professional use or personal enjoyment, its top-notch features and seamless functionality make it a standout choice that you'll be eager to suggest to friends, family, and colleagues alike. #### Cons No email address provided in the sales info. --- ### Best all-in-one platform for new agencies! - Overall rating: 5/5 - Reviewer: Parth A P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered We are solving so many problems using Vendasta. Anywhere from sales to managing clients to staying on top of tasks and more. The biggest benefit I've realized is that everything can be streamlined. I give one link to my team from where they can sign in and pretty much handle 90% of their workload from. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta has many strengths with far little weaknesses. Overall, there are many things that we find to be most beneficial including the streamlined sales and success center which let's us turn a lead into a prospect and thereafter into a sale. Among that, the insane amount of products and features available just make it a better choice from competitors that we've reviewed. Most importantly: their team. In specific, our sales rep. is [SENSITIVE CONTENT HIDDEN]. [SENSITIVE CONTENT HIDDEN] has been incredibly helpful in our entire journey, he has helped me with pricing, navigating the different functions, and most of all: closing our first sale on Vendasta. [SENSITIVE CONTENT HIDDEN] acted as part of our demo team and showcased every part of brand Suite, which led to a client on the other side of the coast closing with us in just an hour. He did his job so well on point that the client ended up mentioning that "[SENSITIVE CONTENT HIDDEN] is a very nice guy, I'm glad I got to learn more from this demo". Vendasta has load of features, markets, integrations, and more; but most of all, it has a dedicated team. #### Cons Personally, we don't see many downsides to Vendasta. If we are to really have to choose something, I'd say an option to not choose Google Meet or Zoom in bookmenow would be awesome, if we could instead have a choice that had a phone number: we'd love it! #### Reasons for choosing Vendasta Much less expensive, greater integrations, better support, more streamlined! #### Vendor response Thanks for the wonderful shout out Parth! We are thrilled that you are finding so much success with our platform. We were more than happy to be part of your demo to help you land your first client. Here's to much more success in the future! Replied February 2021 --- ### Vendasta is a great CRM and back of house management tool for Digital Agencies - Overall rating: 4/5 - Reviewer: Smeetha S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Vendasta has great customer service, and is a great tool for digital marketing agencies #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I enjoyed how sales could feed orders in through the CRM component (and how we could dissect the data to find our most profitable sales), as well as how those orders would flow into the back of house Task Manager component so that we could track which products were the fastest to complete and which were the most resource intensive #### Cons The implementation of Vendasta took a long time in our company and many users needed revised training from the team before we could adopt it as a company #### Vendor response Hi Smeetha, Thank you for taking the time to leave such a thorough and helpful review. We're glad to hear you're enjoying our billing and orders functionalities in Sales and Success Center. It sounds like you're a data-minded individual you'd fit right in around the Vendasta offices! We'll take the feedback you've provided on implementation back to our teams so that we can improve our processes and onboarding further. Be sure to check out conquerlocal.com, where you may find training courses to further your knowledge. Best of luck! Replied June 2021 --- ### needs alot of fixing - Overall rating: 3/5 - Reviewer: Sanam D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it was a good experience. our team really enjoyed the amazing customer service of Vendasta. from technical to ads and training, they were amazing. i feel the platform has lots of bugs that need to be fixed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros it was amazing casue everything was connected and it was great to be able to post on all social media platforms at the same time. also the reporting section and the ads section where we were able to see all results and progress of the business was very good. i also like the review section where i could response to each review with provided templates. the reputation management section was also amazing. it quickly updated the information of the business on different websites. wow #### Cons the social media posting part has alot of bugs. when i use enter to use the next line it doesn't show in the preview. Google my business posting only works for pictures and you cant upload videos. and even with the photo the call to action button sometimes doesn't work. the video option doesn't work on Linkedin either. i cant use multiple photos for Instagram and it only works for facebook. my internet is very high speed and yet it takes time fo the pages to lead and sometimes they open with errors. if i open few tabs they don't work and i will receive errors. the emoji section is very slow... i wish there was an option so we could bring different locations of the same brand under one account so we could post on all location social media pages at once and not go through them one by one to post. the packages and what were included and the prices were a bit confusing. and there are a lot of options. there was also a mistake in our paid ads campaign where they uploaded the wrong video and we came to know 5 days later. --- ### What can I say… - Overall rating: 5/5 - Reviewer: Dennis B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exceptional! Hands down the best software & support on the market today! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The overall ‘Ease of use’ is what I love about the system. #### Cons Automated upswell opportunities within the software. Recommendations …automated within the software. #### Vendor response Thank you for taking the time to share your experience with Vendasta. We're so happy to hear the platform is meeting your needs! Replied August 2021 --- ### Partnership with Vendasta - Overall rating: 5/5 - Reviewer: Charliemagne H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Great! Keep up the good work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to generate reports and statistics for our clients, the software also helps us easily pinpoint what aspect of the client's business needs more focus. #### Cons So far I enjoy using the software and do not dislike anything in particular. #### Vendor response Thank you for the thoughtful review, Charliemagne! We're thrilled to hear that the platform is helping your business grow. Replied June 2022 --- ### Vendasta is the turnkey solution for starters in Digital Marketing. - Overall rating: 5/5 - Reviewer: Peter A. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I still find new functionalities every day and I am looking forward to discover more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta is very easy to use and if you are a small user you can grow with it, step by step. A full pallet of products is available from day one, and the sales and marketing tools are first class. #### Cons You need to spend some to find all the functionalities, so not 100 % adapted for starters. #### Vendor response Peter, thanks so much for taking the time to leave such a thorough and kind review. We're continually evaluating our user experience to ensure we're delivering value fast. We look forward to delivering new and improved functionalities to you every week! Replied September 2021 --- ### Happy Vendasta User - Overall rating: 5/5 - Reviewer: Milton C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered I've been with Vendasta now for 6 months. We're so happy we made the decision to utilize the software to help build our digital marketing business. Its has everything we need to service our clients. Our rep [SENSITIVE CONTENT] has been amazing! Super responsive. Always gets us the answers we need. Highly recommended!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We provide reputation management services. We use the software to bill and manage client accounts. No need for outside merchant services. #### Cons I wish the website templates we're a little better but I now design them myself and have Vendasta build the websites #### Vendor response Thanks for your thoughtful review, Milton! We're so proud to have you as a partner. Replied April 2022 --- ### Vendasta Review - Overall rating: 5/5 - Reviewer: Benjamin H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is very positive. This company works to ensure you have the tools needed for success in your own digital marketing adventures. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vendasta offers everything needed in the Digital Marketing business. #### Cons I haven't found anything yet. --- ### Great agency to work with on all things digital! - Overall rating: 5/5 - Reviewer: Ingrid C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is white labeled and provides an entire marketplace at your finger tips! #### Cons I would like the client interface to simply show reporting and not have the upgrades visible. #### Reasons for switching to Vendasta I wanted more transparency #### Vendor response Thanks for the vote of confidence, Ingrid. We appreciate the feedback and will pass it along to the product teams. Best of luck in all your successes! Replied July 2021 --- ### White Label Reputation Management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. single dashboard for managing multiple clients reviews and listings #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great for white labeling your reputation management work for clients. Simplifies all reviews into one feed. I like that you can set up your clients to receive review notifications #### Cons A little clunky. Doesnt always pull in correct info and you have to manually reply to a review site --- ### Mobile Connect Systems Review of Vendasta - Overall rating: 5/5 - Reviewer: Scott K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My partner and love the products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having all the products under one roof is great. The pricing works and makes it easy to sell. #### Cons There is confusion when there are more than one product doing the same thing. It would be great to see a compare between them I why I would recommend one over the other. Other than by price only. A one dashboard page would be great with all of the products in one place. Social, Reputation / Listing and Customer Voice, plus others in one dashboard. The executive report does it once a week but there should be the same view live. Would also like more videos on the products to demo them to clients. More Sales sheets too. --- ### Exactly what you need to launch, grow, and scale an agency. - Overall rating: 5/5 - Reviewer: Jordan R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All in one marketplace for digital marketing services and products #### Cons It's robust and takes a significant amount of time to lean. However, I have grown to like the platform very much. #### Vendor response Thanks for the kind review, Jordan! Replied January 2022 --- ### A great platform, backed up by high levels of customer service - Overall rating: 5/5 - Reviewer: Darren C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After spending over a decade working in the digital transformation space and helping launch some of the World's most advanced platforms, it was important I chose the right technology for my business and one that also provided a high level of customer service and account management ([SENSITIVE CONTENT HIDDEN] has been outstanding) . This scores 10/10 on all fronts and I would recommend this to anyone serious about digital technology. #### Cons No cons, but all new software takes time to understand, but the tutorials and support will walk people through the process, if they commit time to learn the functionality. #### Vendor response Thank you for the shout out Darren! We love hearing from our partners and are so happy that you are so happy! It means a lot that your would recommend us to your peers. Replied February 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/b2b-ecommerce-platform/vendasta-profile/reviews/?page=2) --- Vendasta Reviews, Pros and Cons - 2026 Software Advice