M very satisfied with Booker. They are improving their service all the time.

I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse.

Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.

Booker is a good product I have enjoyed using it. It's been a helpful part of our operation.

We had several manual processes and workarounds  to track and fix our data, but the auditing capabilities and ease of use make this system worthwhile.

Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.

The survey section is really helpful to hear from clients on what we can add or change to make their experience the best it can be.

It has good booking feature that notified employees and customers of appointments.

I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't.

Customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem.

Set up went very well and maintaining it is going well also. Customer service is excellent but haven't needed it much.

Even chirotouch is a better scheduler for a similar price, with superior reporting and accounting features.

I like how easy it is for customers to book and I like the Features of the marketing it is user friendly and very specific to the needs of the business and clients.

Customer service is fantastic, and tool is very intuitive overall.

Booker and team were great with helping me get this set up for our specific needs and marketing requirements. The whole process with Booker and the team helps us keep everything in one place.

I most like the convenience of the booker program. It is fairly user friendly too.

This  software  is  very easy  to  navigate. The software was very affordable at the time for my business.

CONSTANTLY has issues with loading. They refuse to refund my monthly payment for the software during COVID19 even though their business is run by businesses that are forced to shut down.

It's extremely user friendly and works really well. Clients can book appointments on the website and it integrates with booker.

It's the most frustrating thing I've ever had to deal with.

I like the ease of which the system is set up, its very user friendly. Even for people who struggle with this new technology.

Easy to use and navigate around and the ability to open a tab without keeping customers card.

First system I have used with tablets at table, which I like.

After using this system and growing our brand new business after 8 months I can honestly say it is the worst system I have operating between 7 locations I am involved with.

Customer service was difficult to contact a few months after Covid in 2020. And our card swiper broke 4 times in 2 years and was difficult to get another one quickly.

This was a really good option for the money. They give me the ability to track sales and inventory across all of my stores with ease of access.

The whole Lavu system is frustrating and not user friendly.

Easy to use, easy to set up and it is self-explanatory. You can go into the backside of the program and checks your sales for the day, how many customers you yourself have waited on.

The missed up of this POS are the total of revenue doesn't matching, has to be manual counted after cashier closing.

Overall, we have great support. All specialists are knowledgeable and helpful to resolve any issues, questions or concerns that come up.

The best part about it is flexibility and the pizza builder that is integrated into the system.

Good for new tiny restaurant who does not need so much integration and etc. You can get regular hardware.

Maybe I should start with the fact that they billed me today for Quickbooks integration that I DON'T EVEN HAVE. Let's start with the outright misrepresentation of their product.

Years ago there were some pretty bad issues with the service going offline and we were totally down.

The biggest problem is that there is little to no integration between Menu Drive (which they purchased from a third party) and the LAVU POS.

I have had an overall very good experience with Lavu at my previous hostessing job.

New employees can figure things out quite easily. Integrates smoothly with Vantiv (Mercury) including their gift program.

Obviously if we are running specials we don't have pictures of those items, but for those who are more visual this is very helpful. Also helps train new staff on what each plate looks like.

They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i.

It started off ok although challenging and difficult. But after getting though the kinks it was almost ok because their tech support team could help a lot.

Great inventory and POS software. Ease of use and easy to teach employees to use.

Over the past 6 weeks I Personally have over 50 hours logged online on hold and on the computer trying to make stuff work that is failing.

Ease of use and customer support. Also, the price was perfect for us.

Ease of use and kost important the customer service especially the tech support. His was [SENSITIVE CONTENT] but in the past I had great experience with [SENSITIVE CONTENT] and many others.

Great, when it works (which is seldom does anymore).

Its easy to use, very user friendly and the good thing is you get a accustomed to the system really face.

None other than sometimes when internet is down you are dead fish in the water.

Do yourself a favor pick something else. We moved to Square for everything.

This ruined my business. Would not work if not connected to the internet, had lots of bugs and terrible customer service.

Being able to add pictures of products or change color of box to help locate the items faster. Ability to change prices, product name, add new product with ease.

Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu.

Technical support has been great too. I love the backend real time reports and how easy it was to set up and change menu items.

US Dollar

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more.


Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments.


Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Booth Rental Management

Customizable Reports

Access Controls/Permissions

Schedule Distribution

Data Synchronization

SMS Messaging

For Salons and Spas

Shift Swapping

Referral Tracking

Task Scheduling

Retail Inventory Management

Before & After Pictures

Electronic Signature

Retail POS

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Time Clock

Transaction History

Attendance Management

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Customizable Fields

Room Booking

eCommerce Management

Data Import/Export

Clock In/Out

Employee Self Service

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Online Payments

Sales Reports

Inventory Tracking

Ordering Automation

Credit Card Management

Marketing Automation

Client Portal

Social Media Integration

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Employee Database

SMS Marketing

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Employee Portal

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Vacation/Leave Tracking

Item Management

For Retail

For Barbershops

For Medical Spas

Scheduling

Financial Management

Mac OS

Web browser (OS agnostic)

Windows 8

Essential $129: Manage your schedule, sell services, and streamline everyday tasks.

Accelerate $195: Keep your clients coming back with email campaigns and text confirmations.

Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Booker

Live Online

Webinars

Documentation

Videos

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant, and quick-service interfaces, each designed for the correlating environment. The system allows users to customize most aspects, including unlimited menu modifiers, custom menu item icons, and layout. Lavu gives establishments the option to implement tableside ordering, supports take-out and delivery routing, and offers rewards and loyalty through an integration with Loyaltree, as well as an in-house program.


In addition to the POS, Lavu also gives users inventory management tools, including low-count warnings and an &lsquo;86 countdown. Employee scheduling, shift-trading, and payroll reports are examples of what’s offered for Employee Management. Lavu offers a host of sales, inventory and expense reports that can be accessed anywhere with an internet connection. Currently being used in 89 countries, Lavu can be translated into any language.



Split Checks

Restaurant POS

Separate Checks

Purchase Order Management

Customizable Categories

Electronic Payments

Order Entry

Delivery Management

Mobile Payments

Order Management

Online Ordering

Sales Trend Analysis

Offline Access

Promotions Management

Mobile Access

Real Time Data

Sales Tax Management

Tips Management

For Restaurants

Real-Time Updates

Table Management

Cash Management

Receipt Management

Inventory Control

Customer History

Partial Payments

For iPad Devices

Bar Tab Management

For Bars/Clubs

Dynamic Pricing

Kitchen/Menu Management

Reporting & Statistics

Accounting Integration

Surveys & Feedback

Self Ordering

Self Check-in/Check-out

Timeout

Starter Package: $59.00 |
Growth Package: $129.00 |
Optimize Package: $279.00 

Booker vs Lavu POS

User Ratings & Reviews

Pricing

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