M very satisfied with Booker. They are improving their service all the time.

I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse.

Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.

Booker is a good product I have enjoyed using it. It's been a helpful part of our operation.

We had several manual processes and workarounds  to track and fix our data, but the auditing capabilities and ease of use make this system worthwhile.

Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.

The survey section is really helpful to hear from clients on what we can add or change to make their experience the best it can be.

It has good booking feature that notified employees and customers of appointments.

I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't.

Customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem.

Set up went very well and maintaining it is going well also. Customer service is excellent but haven't needed it much.

Even chirotouch is a better scheduler for a similar price, with superior reporting and accounting features.

I like how easy it is for customers to book and I like the Features of the marketing it is user friendly and very specific to the needs of the business and clients.

Customer service is fantastic, and tool is very intuitive overall.

Booker and team were great with helping me get this set up for our specific needs and marketing requirements. The whole process with Booker and the team helps us keep everything in one place.

I most like the convenience of the booker program. It is fairly user friendly too.

This  software  is  very easy  to  navigate. The software was very affordable at the time for my business.

CONSTANTLY has issues with loading. They refuse to refund my monthly payment for the software during COVID19 even though their business is run by businesses that are forced to shut down.

It's extremely user friendly and works really well. Clients can book appointments on the website and it integrates with booker.

I started talking to him in January and he has now ghosted me. No contact, no follow through.

The reports were in depth. The floor plans were also easy to set up.

Could not live without it. Internet outages make everyone panic now.

Very easy to use especially since they have integrated square credit card processing. I deel like I need a fedreshed course every few months though.

When its working its easy to use. Its pretty self explanatory.

I love the inventory tracking that is available with this POS system. That being said, it does take ALOT of ingredient entry and programming on your end but it is worth it.

What I also love about this software is the fact that you don’t need no internet at all to have it being use. Gives staff members a smooth transition through their day to day work hours.

It works as expected, it hasn't had any catastrophic failures, and represents OK value for money.

Definitely feels like you have the big-company support with the small-company personal feel. Software is easy to use, easy to set up, easy to train my staff on - been very pleased with it.

Lied about what equipment was actually needed. Said oops after a small family business over extended itself for their system.

Traditional tickets are out the door now thanks to this lovely system. You've made our business run smoother, which means more happy customers.

Ease of use -- can literally teach anyone to use it in minutes, customization, cloud reporting, stability.

Customer Service very bad. Lack of knowledge and never call back to follow up.

Accessibility of system is fantastic! customer support 24/7; user friendly; good layout of restuarant.

It ha all we need to successfully run our POS needs, it is getting even better with the integration policy taking place now.

Touchbistro's inability to deliver on the dream they created. The amount of labor, money, loss of customers my business suffered because of this defective POS system.

Also, I have enjoyed simple things like the images I can add to each menu item.

System crashes constantly, have to unplug it every few minutes, and it takes about 4 minutes to reboot, lost hundreds in daily sales.

Ease of use, simple reports and the interface is just to love. Implementation was helped along by Touch Bistros's team and they were very helpful for the entire deployment.

I really disliked the way customer service is set up. When you have an issue it's very hard to get through to them.

Authorized Touch bistro Dealer from SWFl was a total fraud and he took $1800 from and did no service at all we wasted more than 2 weeks for them to installl the softare.

Constantly crashing and freezing. Seems on the daily that someone is having a problem with it.

We never used hey second of their service and still they stole our money. High pressure criminals who will do ANYTHING to get your money.

The use of use for my employees and the customer support is fantastic. The flexibility of running a FOH and the ease of use from FOH to the BOH is fantastic.

US Dollar

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more.


Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments.


Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Booth Rental Management

Customizable Reports

Access Controls/Permissions

Schedule Distribution

Data Synchronization

SMS Messaging

For Salons and Spas

Shift Swapping

Referral Tracking

Task Scheduling

Retail Inventory Management

Before & After Pictures

Electronic Signature

Retail POS

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Time Clock

Transaction History

Attendance Management

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Customizable Fields

Room Booking

eCommerce Management

Data Import/Export

Clock In/Out

Employee Self Service

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Online Payments

Sales Reports

Inventory Tracking

Ordering Automation

Credit Card Management

Marketing Automation

Client Portal

Social Media Integration

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Employee Database

SMS Marketing

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Employee Portal

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Vacation/Leave Tracking

Item Management

For Retail

For Barbershops

For Medical Spas

Scheduling

Financial Management

Mac OS

Web browser (OS agnostic)

Windows 8

Essential $129: Manage your schedule, sell services, and streamline everyday tasks.

Accelerate $195: Keep your clients coming back with email campaigns and text confirmations.

Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Booker

Live Online

Webinars

Documentation

Videos

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business.

Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.

Real Time Analytics

Split Checks

Restaurant POS

Separate Checks

Electronic Payments

Status Tracking

Order Entry

Kitchen/Menu Management

Delivery Management

Real-Time Monitoring

SSL Security

Order Management

Wait List Management

Sales Orders

Online Ordering

Offline Access

Promotions Management

Contact Management

Mobile Access

Real Time Data

Sales Tax Management

Real-Time Notifications

Pricing Management

Tips Management

For Restaurants

Real-Time Updates

Table Management

Reporting & Statistics

Returns Management

Cash Management

Receipt Management

Accounting Integration

Inventory Control

Stock Management

Built-in Accounting

Food Delivery Dispatching

For iPad Devices

For Bars/Clubs

•	Solo (1 User License) - $69 per month
•	Dual (2 User Licenses) - $129 per month
•	Team (Upto 5 User Licenses) - $249 per month
•	Unlimited (Unlimited User Licenses) - $399 per month


Booker vs TouchBistro

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