I found BPA on ebay, called them direct and I did the purchase. I am a software consultant by nature so I have some idea of software. I understand every software has growing pains. BPA is a must for my business and has been for over 10 years now. I configure it, I modify the changes, adapt to new ideas, create new items, etc... In the future it will be nice to see a sql server version, but that not being there would never deter me from doing business with BPA

It's easy to implement and easy to customize and change on the fly. It's easy for the end user to understand the system and requires very little training. The company adapts and changes to the needs of the customers and really listens to concerns and ideas. I have witnessed many good changes over the years. BPA also evolves as online ordering is a big hit for me as well the ability to run modern credit card processing tools. I have been using it in my business for almost 11 years and they understand me and it has been an excellent growth relationship.

Honestly, I can't think of any the system performs as designed

Always there when you need them. 99% of our issuers were always credit card issues. Minimal bpa software issues

Technical support Very cost effective. Nothing on the market compares

Nothing I can think of. Software has not had any problems to note

none

looks great on the surface has everything we thought that we wanted but was very hard to set up.

never could get it working always had a data base fault. spent 2 months setting up on computer the went go live and data base was missing. I am a volunteer and only have time after hours to set this up. Tech support is only available during normal work hours. Manual is written by someone with ADD. would not recommend to anyone

years of reliable service.

I used BPA in my restaurant for 12 years. It is limited and kind of outdated but is a workhorse that gets the job done.

The thing I liked least was that it is not online so you can't update buttons or pull reports from off site without using a third party to sign in to the actual computer you have BPA loaded onto. BUT I moved to Toast POS to solve this and deeply regret it.

It streamlines our processes, we need the ease of communicating seamlessly from the front of the house to the bar and the kitchen. I like being able to monitor in real time the status of the orders sent to the kitchen. End of day processing is not difficult to use, there is a wide range of reports available. The merchant software Xcharge works well with the POS.

Easy to set up and use. The system is not complicated and that makes it easy to train new employees. It covers all of our needs and is easy to navigate.

We have had this software for more than 10 years. In the beginning the software was not as user friendly as it is now. There has been many updates to the software over the years and has made the software much easier to navigate.