ConnectPOS

RATING:

3.3

Overview

About ConnectPOS

ConnectPOS is a cloud-based point of sale (POS) solution for Magento that allows retailers to manage orders and accept payments at online as well as in physical stores. ConnectPOS syncs data between online and physical stores in real time. Users can also check stock availability by product name, product ID, SKU and barcode. Additionally, the solution allows stores to collect partial payments from customers at the time of purchase and pay the remaining amount later through a variety of payment methods. Users can generate consolidated reports for their online and offline stores that can be downloaded to analyze business performance. The dashboard provides various business metrics that can be filtered to extract reports. Other features include customer profile cr...

ConnectPOS Pricing

Starting price:

$39.00 per month

Free trial:

Available

Free version:

Not Available

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ConnectPOS Reviews

Overall Rating

3.3

Ratings Breakdown

(1)

(0)

(1)

Secondary Ratings

Ease-of-use

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for ConnectPOS

3 Reviews

Write a Review

Eric

Entertainment, 2-10 employees

Used daily for less than 2 years

Review Source

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2023

ConnectPOS (Shopify)

Love it !!!!!

PROS

Finally a cash register that works on a PC COMPUTER and not a tablet, the app is great, easy

CONS

Not ''easy'' at first to make it work, good thing they have support (I do not like technology also, so was ''slow'' to learn)

Reason for choosing ConnectPOS

need something that works on a PC

Reasons for switching to ConnectPOS

Retail plus

Anonymous

11-50 employees

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed December 2020

Great Customer Service UX is cumbersome

Mixed. I really like the customer support and their willingness to work with you and find solutions to the issues you face, on the other hand the support requires them to fix things on your end and not theirs which if you have a long line of customers in front of you makes it very difficult to troubleshoot. In addition large catalogs have very specific settings that need to be set in order for it to function.

PROS

THey offer 24/7 customer service with a hotline and a whatsapp group for immediate assistance. In addition, the team is very willing to work with you on customizations if you need and find solutions so your onboarding is a success.

CONS

The interface is broken up to different domains, it's not always easy to find the settings you are looking for and it seems that sometimes settings revert back from what you set them to.

Jordan

Food & Beverages, 51-200 employees

Used weekly for less than 2 years

Review Source

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed December 2023

Scam Company posting Fake Reviews

Poor. The customer service was quick, but ineffectual. The software was never able to be deployed after months and months of development. We wasted hundreds of hours trying to make something work. ConnectPOS stole our money and never provided a functional software package.

PROS

It installed on our tablets and looked great. That's about all the positive notes we can provide.

CONS

It was typically non-functional and very prone to producing errors. This is a big, BIG deal when dealing with customer's money.

Reason for choosing ConnectPOS

Wanted to link with our WooCommerce website, but this was not possible.

Reasons for switching to ConnectPOS

We wanted to utilize WooCommerce on our POS tablets as well as on our website. This never manifested as this is a scam company, so we are back on Shopify and honestly pretty happy with it's POS solution.