FoodZaps
About FoodZaps
FoodZaps Pricing
Snack: Free Entrée: $9.90 per month + $5/additional device Full Course: $39.90 per month + 4$/additional device
Starting price:
$9.90 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for FoodZaps
1 - 5 of 18 Reviews
Michael
Non-Profit Organization Management, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed June 2019
Not so supportive support
Fair, only because this recent poor customer service. I'm sure things will get straightened out, but I should have been able to use my plan for the last 12 days.
PROSEase of changing menu, multiple stations set-up on one account, easily used with router and no internet connection.
CONSI am a seasonal user of Foodzaps, for only 1 week every year. I've made mistakes with ordering in the past and customer support has always been helpful. I purchased my plan on June 3, 2019, which they say is active in their responsorial message after I subscribed, but all my tablets and their website say that my plan has expired. Because of this, I can't make any adjustments to my plan. I sent a message to customer support on June 7, 2019 and they promised response in 24 hours. By June 10, 2019 I had heard nothing from them, so sent another message in response to their original response, which said I would hear from them in 24 hours. On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.
Angeline
Used free trial
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
Reviewed February 2016
Not exactly efficient
extra steps needed to key in additional info. report does not show total number of pax count report does not show pending sales and closed sales connection of device is laggy at times system does not allow exemption of tax charges for regular items
Vendor Response
Hi Angeline, thank you for the feedback. We will strive to improve on the issues that you mentioned. Our tech support will be engaging you to assist with your feedback.
Replied February 2016
Angeline
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2017
All is good
Personally thinks that pictures are not necessary, other than that it's a very helpful application to use for most food and beverage outlets.
PROSmobility
CONSa must to choose a picture for the item before it can be saved is annoying
Carlos
Food & Beverages, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Good quality software
I really have a good experience using this software and take my business to another level of technology world.
PROSGood look and feel, quick access
CONSFew functions by web
Ericson
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
Reviewed February 2016
This POS is easy to use and the daily summary is very useful.
The user interface is is easy to use. Updating the menu is also easy. We are yet to use the Inventory function but we'll get there. The daily reports are useful but we had wanted in format that is readily exportable to excel. As it stands you have to go to the website to access the exportable reports and these have to be be edited for it to become useful in posting to accounting format.
Vendor Response
Hi, thank you for your feedback and review. We're glad you find the app easy to use. Thank you once again.
Replied March 2016