franpos
About franpos
Awards and Recognition
franpos Pricing
Contact Franpos for pricing details
Starting price:
$199.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for franpos
1 - 5 of 27 Reviews
Mala
Cosmetics
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Best pos system for small businesses
Using iconnect has made every task so easy, from creating customer profiles, to inventory control, sales and transactions!
PROSThe ease of use and the simplicity of icons
CONSSometimes the speeds with the data sync can be challanging
Kristen
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
FranPOS Retail
I have not had any major issues with this program. It does a lot of updates that does not pertain to my business.
PROSEasy to find items on the register if the barcode does not scan. The loyalty program is great since it can also track receipts from prior purchases to know what the customer previously purchased. It can also set up text marketing.
CONSIt does not automatically override discounts in order to give customer the best discount. Random items pop up on the screen when checking out a customer. The “hide keyboard” button doesn’t show up when creating a new gift card.,
Reasons for switching to franpos
We are an independently owned franchise and corporate made the decision to switch.
Jess
Retail, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
Would not recommend this company to my worst enemy.
Imagine the worst possible software you have ever used in your life. That described my overall experience.
PROSCan't pick one if I tried. Literally disappointed by every single feature of this company and it's software.
CONS-Online system and in store system disconnected almost daily causing chaos with lost orders and missing tickets. -None of the reports function the way they should and they didn't communicate or track properly across locations. -Customer service was a 1800 number where you would literally wait for hours on end (even though we were promised a dedicated support person). -Alleged universal loyalty and marketing malfunctioned all the time and sent out repetitive spam emails to our clients regularly.
Reason for choosing franpos
They made us a ton of promises about support, reporting, universal marketing and services, etc. all of which were lies.
Reasons for switching to franpos
We made the switch right back to Square after a few months with FranPOS.
Josephine
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2016
Easy to use and value for the money
It is overall very easy to use and the cost is very reasonable. They customized to the company's products and services and reports are very easy to pull. The only few things I have noticed that needs to be fixed are: - gift cards cannot put in dollar value if you are working from a computer / only works on iPad - Credit cards are not run with the program (it is separate so you have to click Outside Payments) - Customers created on a laptop may not be synced with the customers created on the iPad
PROSEasy to use and good reporting functionality
CONSThere are little glitches here and there but they can be bypassed on daily operations.
Tara
Verified reviewer
Retail, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2019
Great Product!
I loved that this product has so many different features like payroll, scheduling employees and booking appointments.
CONSIt took a bit to get used to but no issues otherwise.
