OrderOut

RATING:

1.0

(3)
Overview

About OrderOut

OrderOut is a cloud-based retail solution that provides restaurants with a platform to manage their food delivery orders from services such as UberEats, GrubHub, DoorDash, Eat24 and Seamless. Features include direct integration into existing point of sale systems, automatic order acceptance, an order troubleshooting portal and more. OrderOut's portal provides users with a central dashboard that allows them to manage and analyze their orders from different delivery services. Additionally, OrderOut maps different orders to users menus and availability and can be configured to accept orders automatically. Users can also update their menu and restaurant information through a single interface Services are offered on a per-order basis after a monthly subscripti...

OrderOut Pricing

The solution is per month and per location

Starting price: 

$59.99 

Free trial: 

Available

Free version: 

Not Available

Orders
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OrderOut Reviews

Overall Rating

1.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

1

Customer Support

1

Value for money

1

Functionality

1

Most Helpful Reviews for OrderOut

3 Reviews

James

Restaurants, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2021

Avoid this company at ALL COST I am not a angry one that simply putting an anger on the company

what they offer you or what they say about their system is totally false. It will print half of the time. okay. fine if you need to change your menu, give up. They need to be involved on every single menu updates or change but you will NEVER get a hold of them (tried to contact 2 months now) If you use new number to contact them, THEY ANSWER LOL. So you know that they are just ignoring you.

PROS

None. Simply None just because it won't work half of the time.

CONS

1. Customer Service. You will be assigned to one of their so called onboarding team. They are very quick responding to you at first until software is set up. They start charging you two or three times and won't give your money back. I have emailed, called, voicemail, tried to use chat feature on their website, none of them is willing to return to you. This is simply the worst of worst of worst B2B experience.

Karen

Restaurants, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

Frustrating and terrible

Terrible

PROS

I like the fantasy version I was sold. They told me that Orderout would make my life easier. It is a lie.

CONS

It is a mess from the integration, to not receiving the orders to support. I am literally in tears with the mess.

Reason for choosing OrderOut

I was promised a fantasy that I believed.

Nicholas

Restaurants, 2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2021

DO NOT USE - THIS COMPANY WILL TAKE YOUR MONEY WITHOUT PROVIDING ANY SERVICE

Terrible

PROS

The idea is genious, but they were unable to execute on the idea.

CONS

They couldnt execute the process. What was promised wasnt completed. Customer Service was not helpful. I was charged 3 times for a software I didnt use.