Applying updates to the software isn't easy and requires us to pay our software provider each time an update is available.

The product is mature and, as a result, is extremely robust. Retail Pro is very active and responsive with their support program.

Either the local solution provider (Adasoft) didn’t implement it correctly or the software really sucks.

New more knowledge based support. When I access my portal, the limited amount of user information is disappointing.

It's user friendly system with very helpful IT support.

We have always been very satisfied with its ease of use, intuitiveness and overall user friendliness. Their techs have been responsive, available for consult every time I've had to call.

They OneStep team is thorough with a capital T. The product is extremely robust, putting all the important metrics a click away.

4 heavy data base requires more management and is expensive and time consuming. If an emergency reinstall is needed it might take a while.

Their training process was not only well-performed, but our teacher made it fun as well. I'd recommend RetailPro and J.D. Associates to any entrepreneur or business manager.

The poll display is a waste of money. We paid thousands of dollars for their yearly registration fee and got nothing for it.

The software is fairly intuitive. Conversion from version 8 to version 9 went smoothly without loss of data.

Really understand your needs and what you are looking for. And be dedicated to the project of Retail Pro, because - if used to its full potential - it is an amazing tool to run your business.

Also, it is comforting that their support staff have longevity in the company. I also like the intuitive features of use and easy integration with Quickbooks.

Very user friendly and easy to use. Plus online support is very helpful.

Love this POS system, very easy to navigate, easy for the beginner when someone has never use a POS system before.

It's very good Software, but you need to have a very good dealer like Big Hairy Dog for support.

The implementation was incredible. Their help with the changeover was wonderful.

If you operate in a seasonal (and remote) environment like ours, it is very important that you find a good support partner.

I like the reliability and better customer service. Issues get resolved very quickly.

Even direct connect to server does little to speed up process. Missing most basics elements.

If you have a problem on the weekend and are told to call back Monday morning, it is way too late.

I can't think of anything at all. There is nothing to date we dislike, and I can't see us ever changing our views.

I like the accountability and availability, the pleasant customer service with patient providers, and the long-lasting hardware.

I like the core set of products and customer service. I'm easily able to integrate it into our system.

I don't comprehend how with all this new technology, we went so far backwards from where we were. V9 reports have cost me dearly.

Upload tool is very  difficult and confusing to use and can cause duplicate records and mess up the product database.

Retail Pro is a user-friendly software that fulfills all my requirements effortlessly. I encountered minimal issues, and whenever there were any, the support staff promptly resolved them.

We have found it to be a great program for small businesses with few store locations. After a couple of hours, most of our staff find the program easy to use and overall quite user friendly.

They are friendly, professional, and very knowledgeable on how it works and what features are best to implement for your business.

The only negative I have is that in the entry process, you must go to a different screen to add a picture to a matrix.

They were friendly, courteous, humorous, and efficient. It took them about 2 days to finalize everything, which was pretty incredible.

It's easy to use, support was great and I felt comfortable.

I like the core set of products and customer service. M easily able to integrate it into our system.

Rpro 9.4 only allows one EFT interface. End user is stuck in a noncompetitive  relationship with POS EFT which has it owns struggles.

Customer support has always gone over and above the call of duty to solve my problems in a friendly, efficient, and cost-effective manner.

Strong Customization but can still be improved.

There are frequent updates which can be confusing. Wording/names of buttons will change with no warning.

The interface of the software is so good and attractive. It enables an easy payment processing and it helps in creating online stores easily without diffuclties.

Its ability to allow multiple people to log in such as employees or other people allowed to make sales with such ease is wonderful.

The support was responsive and the number of plugins is pretty outstanding for a platform this sized.

Shopify is hard to get a grasp on and you often do not know there is a problem with your marketplace until money is lost on the issue.

Greatest benefit is the Growth of the options offered and Shopify helps the user-business owner of the site use awesome marketing tools and apps.

Shopify is really fantastic. At first I was put off by the cost but the ease of use and customer service is excellent.

My overall experience with Shopify has been great and I am loving what it is doing for my business.

The adult novelty shop was killed when the credit processing was pulled leaving our client dead in the water.

It has great designs and functionality which allow you to have a great looking website for a fraction of the cost.

The shipping is great on here. I really enjoy how easy it is to ship items and also as a buyer its great too.

The looks and styles you can choose for your site are stunning. I also love how easy it to use, so you don't have to be a tech wizard to make a site/business on Shopify.

We really like working with Shopify, it's super user friendly so everyone from out team can jump in and help whenever needed.

Plus i love the fact that they have shopify capital which provides you a certain amount like a loan for your business and i think this is great for small businesses like mines.

This is a great ecommerce CMS and has great integrations to help any small business. Tip: The forums are actually very useful.

Shopify offers the best eCommerce solution with good competitive pricing. It is a safe and trusted bet for emerging businesses.

But on the admin level, it does show it's connected and we don't know why it has that difference. So the user option is limited and has misinformation.

The ability to track sales, and collect funds virtually anyway possible is great. Their customer service and care is way better than most companies.

Actually there are no many disadvantages or problems with Shopify. Premium subscription is a little costly.

The online guides are helpful, and the system is amazing. They take care of payments, orders, and marketing.

It has a good degree of flexibility to allow you to customize your front end - but the main plusses are the ease of creating an inventory and the eCommerce integration.

Customer service is great and super friendly. They are available during odd-hours, which gives us store owners more confidence.

Overall I enjoy the ease of use with Shopify and my customers are happy with their shopping experience.

I liked that it was very easy to use, lots of tutorials and guidance on how to use it to the best of your ability.

I love how easy this platform is to use. I feel that I can accomplish more with how easy the platform is to navigate.

You could create a fabulous site in just a few hours & their customer service is fabulous - positive people & positive solutions.

Shopify has been really good to me. the customer service is good and it's fast and easy for my customers to use to buy off my website.

I like the most in this is it has easy ecommerce website building feature and good support from shopify team. I have seen they help in many formats to build website.

Everything about this platform is fantastic. The service, the data, the ease of use, the mobile app and the integrations.

I am very pleased I went with Shopify compared to other options. The price and ease are perfect for my small business.

Overall, we have had nothing but positive experiences with Shopify. I think that it is a great program, and is mostly user friendly for those who are not super tech-savvy.

The only complaint I have is that  I have to pay 30 bucks or more a month to use it depending on the package.

It can be hard sometimes to make changes on a design end, you can be blocked in by templates which can be frustrating especially changing between mobile and desktop.

The small budget to start , and the tools that helps you to get more sales in your store. And the amazing templates that were really professional and helpful for my costumers.

Shopify is one of the best, if not the best, online store builder. It is so easy to use, have great analytics and the set up team is awesome.

Integration with CRMs can be a hit or miss. Integrating with Agile CRM over the years has been getting worse with some clients just giving up.

US Dollar

Retail Pro is a specialty retail management software platform featuring POS, replenishment, inventory management, promotions, customer management, back office, performance, and KPI reporting capabilities.


Retailers can use Retail Pro to overcome data fragmentation and can tailor Retail Pro to their exact workflow, branding, and business needs. Retailers can leverage the application program interface (API) in Retail Pro to connect and sync retail data with third-party solutions such as ERP, CRM, HR systems, e-commerce sites, loyalty, RFID, merchandising and others.


Retail Pro's adaptive user interface allows retailers to customize and configure the operational screen to fit their business requirements, define workflows for all set of users and extend business branding to all customer touch points. The solution also provides ad-hoc reporting capabilities with over 150 prebuilt reporting templates.


With built in e-commerce features, businesses can also design their online stores to sell goods and accept online payments, distribute loyalty rewards and track shipments. The solution serves a variety of retail businesses such as franchises, corporate stores, outlets and multi-subsidiary retailers.



LongDescription

Employee Management

Purchase Order Management

Mail Order

Order Management

Merchandise Management

eCommerce Management

Multi-Location

Returns Management

Commission Management

Reporting/Analytics

Point of Sale (POS)

Inventory Management

Loyalty Program

Retail Pro software is available through expert Business Partners near you.

11-50

Retail Pro

Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.


Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.


The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform. Payment is managed through its shopping cart feature, which is backed by 70 payment gateways.


Shopify provides search engine optimization (SEO), email marketing, social media integration and a discount code as a part of its marketing module. The stock count can be tracked in real-time and products can be de-listed when inventory runs out.


Shopify's analytics module can be integrated with Google Analytics to track sales, visits, and referrals.



Cataloging/Categorization

Multi-Channel Marketing

Electronic Payments

Multi-Channel Management

Product Catalog

Customizable Reports

SEO Management

Data Synchronization

Retail Inventory Management

SSL Security

Electronic Signature

Product Configurator

Customer Accounts

Customer Database

Refund Management

Shopping Cart

Gift Card Management

Shipping Management

Data Import/Export

Promotions Management

Email Templates

Content Management

Email Marketing

Mobile Access

Inventory Tracking

Channel Management

Mobile Commerce

Sales Tax Management

Activity Dashboard

Multi-Store

Customizable Templates

Multi-Language

Website Management

Discount Management

Customizable Branding

Order Processing

Product Data Management

Third-Party Integrations

Item Management

For Small Businesses

Payment Processing

For Retail

Sales Reports

BASIC SHOPIFY: $39 per month
Online rate: 2.9% + 30¢
In person rate: 2.6% + 10¢

 SHOPIFY: $105 per month
Online rate: 2.7% + 30¢
In person rate: 2.5% + 10¢

ADVANCED SHOPIFY: $399 per month
Online rate: 2.5% + 30¢
In person rate: 2.4% + 10¢

Retail Pro vs Shopify

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