All Shopify Reviews
1-25 of 919 Reviews
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Allison
1 employee
Used less than 12 months
OVERALL RATING:
5
Reviewed November 2020
Love Shopify
Lee'Ann
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed October 2019
Shopify is easy to launch and manage
My overall experience has been positive using Shopify as my shopping cart for my store. I felt the transition from Magento was pretty simple - although I did not do the migration that is an option, I ended up starting a brand new site.
PROSI currently use Shopify for my “side hustle” business - selling retro and vintage style dresses online - www.retrovintagedresses.com I previously used Magento for my shopping cart before switching over to Shopify. I like that it’s an easy platform to get set up on and deploy. Also, I love that you can easily create a catalog on business manager to sell products on Facebook and Instagram. Definitely easy to use.
CONSI don’t have any cons that I can think of with Shopify. I’ve been using it for over 2 years and have not had any major issues or set backs.
Reasons for switching to Shopify
Initially I liked Magento, I thought it was a pretty good fit and the store did really well after launching in the beginning of 2011. Over the next several years, and after discovering some vulnerabilities in Magento (which we were subsequently hacked)we decided that there were better options available - and that’s when we made the switch.
Electra
Verified reviewer
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
#1 e-commerce store host on the internet!!
Easy, helpful, seamless
PROSThe ease of use, no real coding needed, don't need another webmaster, price.
CONSHonestly nothing. I left one platform and would never look back.
Reason for choosing Shopify
Price, ease, integration
Reasons for switching to Shopify
Too much coding and breaking down of site and bugs I couldn't fix on my own
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Best way to start an online business for a mid-tier entrepreneur
Easy to set up with lots of integration apps better interface and best customer service
CONSIt's a mid-range expansive for new users who has the least information on how to set up a fully functional store and have few issues to SEO
Kelly
Sporting Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2022
Shopify is the Yahoo Stores for a New Generation
We are only now setting up the store and getting into using the software so my opinion may change over time (although I doubt it will be for the better). Like Yahoo Stores before them they felt the need to write their own program language for the store instead of using tried and true coding that everyone knows or understands at this point. Making it difficult to change or adjust your store template easily. Also like Yahoo they take a percentage of your sales on top of the monthly fees. If someone needs a site for a few items, can use one of the free templates, doesn't want to use too many other features, and doesn't have a dedicated ecommerce manager then this may be a good solution for you. If you need to set up additional metafields or have better control over you SEO, you may want to look somewhere else. Expect multiple monthly subscriptions and fees above the Shopify fees as you will need to use other apps in your store.
PROSModern eCommerce selling features. Hopefully better shopping experience for our customers than our old solution.
CONSMonthly fees PLUS a per transaction fee. Uses a custom script/language instead of standard coding. (Liquid). Does not utilize WebDAV or FTP for file uploads. Does not allow import/export of anything other than basic product information without use of a third party app. Relies on 3rd party apps to offer features other carts offer out of the box. Cannot customize the checkout process, must do what they say is best. Poor SEO controls.
Reasons for switching to Shopify
We switched because our old solution was just that old. It did not and could not offer features that modern shopping carts do.
Stephanie
Verified reviewer
Information Technology and Services, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Shopify makes selling products simple
One of our offerings is sold through the Shopify platform. Instead of having customers go via their CSM to place an order, we required a platform where they could do it independently. By signing up for Shopify, we were able to shave off a significant amount of time and dedicate it to other strategic endeavors for the company.
PROSIf you're a small or large business owner looking to sell your products internationally with minimal hassle, Shopify is the perfect platform for you. You may create an online store using Shopify for free or with a premium plan. I've used the Shopify platform over a hundred times already, and not a single customer has been let down.
CONSNot user-friendly in terms of shipping, though; we have to pay an extra $40-$60 per month for ShipStation in order to print FedEx labels. Reports can be exported, and so can. There is room for improvement when working with CSV files; the process is not always straightforward.
Reasons for switching to Shopify
Shopify works great for corporate use as well as small businesses. Shopify is a wonderful platform if you're looking for a simple way to sell your product online. With Shopify, our customers have an easy time navigating our business, and we're able to narrowly reach the people we need to through strategic link sharing.
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
A User-Friendly Platform for Small Ecommerce Businesses
The platform is extremely user-friendly and easy to navigate, even for someone with little technical experience, customizable templates and themes make it simple to create a visually pleasing online storeand also it's app store offers a wide variety of integrations and add-ons to enhance the functionality of the store
CONSThe transaction fees for using third-party payment processors can add up, especially for businesses with a high volume of salesThe limited customization options for certain features, such as the checkout pageSome additional features and tools can be costly to add on to the basic plan.
Reasons for switching to Shopify
There are transaction fees for using third-party payment processors and some additional features and tools in Shopify that is costly to add ON to the basic plan. With WooCommerce, there are no transaction fees and it's free to use
Pia
Verified reviewer
Food Production, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2022
Professional Shop Front for Small Businesses
Overall I really like shopify, I like the app that comes with it and the more I get to use the browser and the back end it is becoming easier to use. I love that my customers see a professional website.
PROSIt looks so professional for our customers, they have a super end to end customer experience when using websites built on shopify.
CONSYou have to add quite a few addons to really get it working for you with bumps up the monthly price. Some of the features on shopify aren’t quite as intuitive as you would hope.
Reasons for switching to Shopify
I wanted a website that look more professional and had an easier e-commerce platform that woocommerce.
penny
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Very Easy to use and effective
easily process payments for services
PROSshopify is extremely easy to use, you can transfer money easily without any hassleI would highly recommend for any small business
CONSI do not have any cons to report, I use shopify daily for my small business
Wonyoung
Music, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Shopify review
Selling glass and other building and construction supplies on Shopify is a wonderful idea. You can market, handle, buy, and distribute glass goods using Shopify's commerce features all in one location, even directly from a mobile device.
CONSBuilding a shop on Shopify has some drawbacks despite how simple it is to use and how easily every item is accessible. When you pay at the shop using PayPal or Stripe, a processing fee is applied. Even though Shopify has many templates available, you will need to reformat all of your material each time you make a change.
Dawn
Verified reviewer
Automotive, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
Love Shopify
How much it offers and how easy it is to use it
CONSThat I can’t have multiple stores on one account
Jared
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2021
Shopify Store Impact
I would recommend this product to somebody else if you are just beginning your journey with e-commerce and you do not want to waste a lot of time launching or developing a website.
PROSI really like the user interface because it's not complicating to read or review and it doesn't take away time from any person that's just beginning to write or develop their own website.
CONSI do not like the paid website templates I think it should be more open sourced to integrate with sites such as WordPress and woocommerce so that more people can access this platform; however, I do understand they provide a holistic package for small to medium sized businesses which is much more affordable than some options.
Reason for choosing Shopify
Shopify was the only one that was integrated with payment system for the client that was in another country, and in their budget.
Reasons for switching to Shopify
Weebly's website management was having a lot of bugs with the payment system in terms of the subscription for the plan. And it was tear whereby you weren't able to get access to email marketing other software that's available or even affordable for the platform with Shopify.
Ben
Cosmetics, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2021
Best Website Software for Building a Business!
Shopify alleviated numerous headaches we were experiencing with Squarespace, made it easy for us to handle pickup and delivery orders (the ability to leave order notes and track an order's history are super helpful!) and has given us great insights into where our website traffic comes from.
PROSWe love Shopify's clean website templates, added features like live visitor counts and its thousands of app integrations. Using Shopify has given us the ability to truly understand our customers and their wants and needs through thorough reporting. While we don't currently use all of Shopify's features and apps, we love knowing that as our store grows and changes, the features and functionality of our Shopify store will too!
CONSThe administrative Shopify website often loads slowly, so completing basic tasks can sometimes be tedious. While it functions without this feature, we would appreciate it if it was possible to run multi-product purchase orders or inventory adjustments in Shopify - we currently have to increase the in-stock product quantity item-by-item when we receive new orders, which is time consuming.
Reasons for switching to Shopify
We switched to Shopify from Squarespace because Square was not displaying our products correctly and had major technical problems. We are very glad we made the switch because Shopify is much more user-friendly and our Shopify website template looks much more polished than our original Square website.
Shae
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Why Shopify is the number 1 online shop builder
Love it! You don't require frantic tech abilities, you do not need to bother with an endless financial plan, and you don't have to employ anybody to make your fantasy a reality. This makes Shopify a speedy and reasonable approach to creating a successful online store - No experience needed and you could literally begin constructing today from you mobile or computer!
PROSShopify is one of the most incredible web based business stages available today, particularly assuming that you maintain a bigger business. It's intended to assist with peopling fabricate their own, adaptable web-based store with many implicit elements, and huge loads of applications. You can sell items straightforwardly on your site, and across numerous commercial centres and web-based media.
CONSThere are just ten free subject layouts. In the event that you don't have any of the free layouts you should pay a one-time charge to utilize any of different subjects. In the event that you need broad customization you should comprehend Shopify's Liquid code or recruit a specialist in the event that you don't.
Reasons for switching to Shopify
For an overall better holistic approach and the easy to use product tracking systems
Ian
Consumer Goods, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2020
The Best E-commerce Platform
I'm very satisfied with Shopify. It's really the best in its class, and I have recommended it regularly to friends and family members who are looking for an e-commerce solution.
PROSWhen I launched Shopify originally, I was looking for a solution that would accommodate online sales for my organization as well as in-person sales at our conferences. I had physical and digital items, and I needed something could take care of it all. That's what I found in Shopify. It was easy to implement and it helped the organization increase sales 35% YoY. Since then, I've launched a half dozen Shopify sites, and I just love how easy and flexible the platform is.
CONSMy only complaint about Shopify is how much of the platform requires apps. There are a lot of things that some of their competitors offer as a part of the platform that Shopify leaves to their app developers, and it's hard to get nickle-and-dimed when I want to add subscriptions or gift messages or anything else.
Reason for choosing Shopify
WooCommerce is great, but it just didn't feel like a turnkey solution.
Reasons for switching to Shopify
I made the switch because my other platform kept crashing and it was requiring massive changes to my data in order for me to run an update. I figured if I was going to have to reconfigure everything anyway, I might as well move to a better platform. The only downside was that the old platform was opensource and free, so we had to make an adjustment to paying a monthly fee.
Jennifer
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Shopify makes everything easier
I love using Shopify because it’s user friendly and thus saves me a lot of time. The theme choices and app options are excellent do you can really enhance your website and make it look professional.
PROSIt’s very user friendly with lots of options to help business growth and development. Customer service is fast and efficient. They are very helpful and friendly and easy to get a hold off. Constant updates and apps to add to your site means you stay up to date with new trends and features. Also Shopify integrates easily with a lot of things you need like Facebook catalogue, other wholesale sites etc. You can basically transfer over your inventory in 1 click. You also get great discounted rates on shipping.
CONSIt is more expensive than other options plus to integrate anything eg. Instagram, email newsletter function, galleries etc you need to pay for an app. Some apps are free but very few. A lot of features are only available on the more expensive pro plan.
Reason for choosing Shopify
Despite Shopify being more expensive I had used it (basic level) for a previous job. I was already familiar and knew the ins and outs. I didn’t want to learn something completely new. I had experienced the good customer service already and was attracted by not only the ease of use but all the additional features that you can easily add to your website with no complex coding.
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING: