About Square Point of Sale

Square Point of Sale is a mobile phone app available on Google Play and the App Store. The system is designed to run on a tablet or smartphone. Key capabilities include online payment processing, sales reports, inventory and digital receipts, as well as valuable analytics information.

The software provides regular free updates, which equip companies with new features on a regular basis. It also allows users to populate a spreadsheet with historic sales data for tax calculations.

Square Point of Sale works offline by providing a recording of transactions even when the internet is down by storing the data locally, and it automatically syncs all information when users can access the internet again.

This sytem also allows users to manage deta...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

301 Reviews of Square Point of Sale

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(171)

171

4 stars

(103)

103

3 stars

(17)

17

2 stars

(6)

6

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 301 results

November 2018

Hannah from Gap Inc.

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2018

Great for anyone wanting to start a business.

It's hard for me to find anything wrong with Square. We have never really been tempted by the competition, and I doubt we will be anytime soon. Perhaps if you are running a store with more products or customers you may benefit from a different system, but I would suggest Square to anyone starting out. You can get set up today, and your customers already know how to use it.

Pros

I was working as a barista in a new coffee location in my local town. The owner of the shop was pretty new to the industry, and didn't have a lot of business experience. She needed a way to run cards, and she was looking at a few different solutions, but I mentioned Square, and she ran to CVS and bought one right away. She wasn't very tech savvy, so I volunteered to get it set up. It probably took me less than an hour. The interface is a breeze to use, customers get it right away when they need to sign for charges or enter phone numbers. There were days that I was the only person on staff, using Square and running between the milk steamer and the register was a breeze. One feature we used often was using a cell phone to take orders while people waited in their cars. This allowed us to reduce the lines in our shop, and keep the morning rush moving. The flat rate pricing makes things extremely easy as well. As someone that is not an accountant, this made my life a lot easier.

Cons

Some of the reporting features can be confusing to read, and more than once have resulted in us blindly refunding customers. Sometimes the card readers gave us problems, but this was usually solved with a quick reset.

August 2019

Michael from JustJaks Pet Market

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Love Square POs

Pros

The POS system is simple and easy to use hands down. The use of our POS integrated with online, loyalty program, marketing, and payroll is a one stop shop integrated and makes life simple and streamlined!

Cons

We paid the original higher cost for the register when it first came out. The price just dropped $200 this week. Our rate remains lower so it will pay for the difference over time since grandfathered in....not much we dont Ice about this wonderful easy, all in one system!

Reasons for Choosing Square Point of Sale

Had everything we needed and the cost was great.

December 2019

Matthew from Pediatric Center of Somerset LLC

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Functionality

5.0

December 2019

Best ever for Credit Card Purchases

The software has improved dramatically since we started using it. It is much faster now and there is now a terminal and printer to use. It has been very reliable and haven't been killed with monthly service charges or additional add on charges (like an annual security update fee) as we have had in the past.

Pros

Easy to use. There are no hidden fees or monthly service charges. Charges can be either keyed in or a card swipe.

Cons

No real cons. They did start charging for additional card readers. If you had a poor or no internet connection charges could not be processes.

December 2019

Myesha from DC Brau

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Functionality

4.0

December 2019

Square POS

Overall the Square POS was great on a really busy day at the brewery. It was easy to use and never went down or lagged on us. I would definitely recommend it.

Pros

I got to use the new Square POS system for the first time recently and was really impressed by how easy it was to use. It was super intuitive and the color coding on the layout made it easier to find certain buttons.

Cons

The discount buttons were a little confusing. I also didn't like that I couldn't add multiple different items into the cart at one time. I had to add one item, go back to the main page and then add a different item which slowed down the process a little.

July 2016

Jack from PARIS

Industry: Restaurants

Time Used: Less than 2 years


Ease-of-use

4.0

Value for money

3.5

Customer support

2.5

Functionality

4.0

July 2016

We use this for transactions when we are not on-site for catering.

Pros

Super simple to use, they send you a free card reader. You can have multiple people on the same account, and you can set up/edit your account and items for sale both on mobile and on a desktop browser. Works on all mobile phone types which is handy. The CC processing rate, 2.75% I believe, is quite good.

Cons

I have found that the card reader, while it is free, is not well made. We have gone through three of them! It seems like if any dust or dirt gets in the slot, they get very sensitive and will quit working. Also, they really charge way too much when you type in the card number instead of swiping. There is a big surcharge for doing that - and since the reader is not that reliable, we end up needing to do that a lot. Support was not that great though.