Cuts down phone calls for us by several hours.

The one thing I like the most about this software is the reputation management. The patient surveys have been extremely helpful.

We had a very smooth and quick implementation process, and customer service has been great.

DoctorConnet support staff does a fantastic job of training, explaining and helping you with customization of the software.

The customer support is excellent and I highly recommend DoctorConnect for its features, support, and customizability.

Overall, it has been a very good experience. Ed Erby reaches out to the office frequently to make sure that we don't have any problems and customer service is very responsive to our needs.

So why put a cancellation clause in the contract. Very unhappy with [SENSITIVE CONTENT], the customer service account representative.

Superb Customer Service as well as support. Less incoming phone calls allowing more time to focus on the daily tasks.

DoctorConnect, great product, terrific staff, and swift customer support.

Improved customer communications. Improved staff time management.

My overall experience, as a main user and implementer of the software within our practice, has been nothing but positive. They have taken time to train me and my team with excellence and diligence.

Switching our reminder call software to Doctor Connect was EASY and QUICK. Our director of sales (Catherine) was fabulous and made the process seamless.

The ability to notify patients via text is a great feature. The software is fairly easy to use and overall is a great product.

Pretty user friendly, you can connect to a doctor from the comfort of home.

Return phone calls should show our phone numbers when the appointment reminders are sent out. Patients are sometimes confused by who is actually calling them.

My account manager and every developer/IT staff member has been extremely helpful, kind, and professional.

We are able to save time and money by reaching our clients the way they want to be communicated with (text, call, email) while reducing no-show/cancelations.

Not only because of the ease of use, but because it was a better product overall. We use Doctor Connect all day and love the functionality of texting patients.

WE love their flexibility of the program and teir ability to interface with our EMR while remaining cost effective.

The product is very easy to use. DoctorConnect integrated well with our practice management software.

I like how easy it is to use and implement this product with our current EHR system. The Customer support makes everything go seamlessly.

Overall, I am quite pleased by the product. Would definitely recommend to others.

Ease of use and functionality to reach patients. This software has reduced the practice's no shows by over 60% and is cost efficient.

Our company has been using this product for 3 years and I  do not have one thing that I dislike from this product.

From what I was told, it's still beta. I am tech-savvy and I still have not been able to figure out how to use it in a way that it would not create my team more work or extended training.

Our practice is extremely happy with the software.

Any issues or questions have been worked on and resolved almost 100% of the time within 24-hours (unless the project required more time).

DoctorConnect, hands down, has saved our administrative support staff hours. The automated reminders work great with our EMR/EHR thanks to the great IT team to help set this up for us.

The integration process was seamless and [SENSITIVE CONTENT] built our custom reminders for us very easily. She is wonderful and always quick to answer any questions we have.

It's sometimes confusing to the patients on who is actually calling them.

The Calendar is a great tool to visually see all the appointments on one screen. The Dashboard has very good information at a glance.

It has saved us money, and is well worth every penny.

The feature I like the best is having the ability to two-way text with our consumers.

Had to get stand-alone version because no patch was available for my EHR at the time program was implemented.

Very easy to use and navigate the system. Reduces Noshows and reminders are great in our business.

Very user friendly and Rozell our rep is outstanding.

The technology is feature rich, easy to use and reliable.

IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.

IdeaScale is easy to use and intuitive for users even if they have not used it before so caters to all levels of ability to use technology.

The scalability of this product is immense and we are just scratching the service on how it can impact our organization. It’s been an awesome team to work with so far.

The IdeaScale team are very helpful and assist with queries and suggestions for enhancement or improvement.

Ideascale is a great first step to building a strong crowdsourcing program. It's incredibly user-friendly, the site is easy to design, and it's a one-step process for new members to join.

Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.

Their network of users is amazing for collaborating and helping each other. Great community all around.

No channel to submit/capture unsolicited ideas.

IdeaScale is also constantly evolving to provide an even better user experience.

Intuitive for front end user with ability to customise look and feel.

Understanding that some are hesitant to try “new things,” my team had to be diligent in our quest to use this platform for ideation.

The staff including sales,  support and others we responsive, talented and passionate about the product, their individual craft and providing great customer service.

Looks like it’s very customizable. Looking forward to use the appropriate features for our organization.

I have attended a promising demo from [SENSITIVE CONTENT HIDDEN] who did a comprehensive job. My goal is to imagine our organizational rollout.

The IdeaScale team has awesome customer service and support, it is always timely, accurate and courteous.

This is a great resource to manage all innovation approaches in our organization.

I like the ease of use for myself as a moderator and the end uaers.

US Dollar

DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more.


DoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location.


The patient management tool allows users to input patients’ preferred communication type and send them messages in multiple languages via text, phone or email. Additionally, DoctorConnect offers no-show management functionality.


Services offered are billed monthly, and support is offered via phone, email, live chat and FAQs.



LongDescription

Commenting/Notes

Engagement Tracking

Messaging

Surveys & Feedback

Patient Engagement

Two-Way Audio & Video

Practice Management

Mobile Alerts

Online Forms

Rescheduling

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

Real Time Monitoring

Task Scheduling

SSL Security

Sentiment Analysis

Confirmation/Reminders

Virtual Waiting Room

SMS Reminders

Communication Management

Patient Intake

Recurring Appointments

Call Reminders

No-Show Tracking

Calendar Management

Template Management

Data Import/Export

Payment Reminders

Multi-Location

One-to-One Messaging

Self Service Portal

Customer Experience Management

Review Notification

Mobile Access

Survey/Poll Management

Real Time Data

Client Portal

Social Media Integration

Patient Education

Email Reminders

Workflow Management

Real Time Updates

Website Integration

Review Monitoring

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Chat/Messaging

Ratings/Reviews

Real Time Reporting

Customizable Branding

Facility Scheduling

Reporting/Analytics

Review Request

Monitoring

Feedback Management

Customizable Forms

Appointment Management

Video Conferencing

Negative Feedback Management

Third Party Integrations

Appointment Scheduling

Live Chat

Physician Management

For Medical Purposes

Therapy Notes

Medical Billing

EMR/EHR

Medication Management

For Psychiatrists

Response Management

For Dermatologists

Contact Database

Waiting Time Tracking

Electronic Payments

Automated Responses

Two-Way Communication

Availability Management

Customizable Templates

Calendar Sync

Multi-Language

Waitlist Status Tracking

Real Time Notifications

Contact DoctorConnect for pricing information.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DoctorConnect

Live Online

Webinars

Documentation

With over 4.5M participants and 3.6M active campaigns, IdeaScale is a leading idea and innovation management software. We empower organizations to crowdsource ideas from their complete business ecosystem, aided by advanced analytics, powerful integrations, and AI-assistance. Users can evaluate, develop, prioritize, experiment, and ultimately implement the best ideas in a transparent and streamlined environment across the entire organization globally.

Key features of IdeaScale include strategic planning, email and notification tools, idea submission, campaign management, gamification, voting and commenting, idea refinement and assessment, group moderation, advanced reporting and analytics, proposal funding and more. It also helps manage ideas in compliance with Section 508 concerning privacy, security and accessibility of information.

IdeaScale integrates with leading project management, social media and collaboration tools on the market. Additionally, it also offers its APIs to connect with your in-house tools and applications.

IdeaScale is trusted leading federal and government agencies, prestigious academic institutions, and cutting-edge private enterprises, including some trailblazing names in the innovation scene such as The White House, NASA, McKinsey & Co, IKEA, Ford, Target, and Pfizer.

Status Tracking

Activity/News Feed

Projections

Mind Maps

Change Planning

Collaboration Tools

Ideation

Idea Ranking

Discussions/Forums

Polls/Voting

Prioritization

Trend Analysis

Approval Workflow

Gamification

Evaluation Management

Single Sign On

Brainstorming

Data Security

Third-Party Integrations

Crowdsourcing

Innovation Management

Active Directory Integration

Change Management

Approval Process Control

Configurable Workflow

Dashboard Creation

Real-Time Notifications

User Management

Member Directory

Customizable Reports

IdeaScale offers several tiers of licensing starting at $4999 annually for an SMB license. There is also a free trial option that allows access to small groups of innovators.

DoctorConnect vs IdeaScale

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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