Outstanding and I've recommended it to clients time and time again!

Set it and Forget it. With Yext, you input your listing and confirm via authenticating factors and in just days you see the direct impact. Organic results improve, SEO improves, Adwords quality improves...you name it! The second best part is ease of use. Once your listing is within YEXT, they work to address over 100 listing entities online, building search equity for your site within Google and other platforms to assure that your listing is in fact REAL, ACCURATE, and RELIABLE.

Would be nice if there was a master feature for advertisers to be able to list multiple entities under one account login and separate payment methods. This could also increase the number of subscriptions to YEXT!

My overall experience was good, but like I said, the cost was was irked me.

I liked most how user-friendly the software was, and how well it worked.

The price. It is definitely pretty expensive when you compare it to other similar softwares on the market.

I purchased Yext for local SEO. After two years I determined that Yext did not help rankings in Google for any type of search.

Yext does update its network of web directories quickly. But, you don't want to use Yext to manage important directories like Google, Apple, Bing, Facebook, Foursquare, and Yelp because these popular websites should be managed directly. Yext can be used to update low-value web directories like YP, 123local, Citysearch, CitySpark, CitySquares, and dozens of other little-known and used directories.

Yext does not help SEO, specifically ranking in Google. I've tested Yext extensively over 2 separate trials with each trial lasting two years. On tests with lawyers and local home services businesses that I used Yext did not show any noticeable improvement in ranking in Google.

I liked how easy it was to implement. Our team manages the online listings for over 300 small businesses.

I wish it worked with more directories.

Yext has allowed our local businesses to appear higher in search due to the ability to add so much information to the platform including business hours, descriptions, holiday hours, featured messages, etc. We love the platform because it is easy to use and does not require daily monitoring.

Yext has made it extremely easy for our franchise owners to update their business information on a single platform. This not only allows the correct information to appear on various sites, it also allows our franchise owners to update their information as needed. It's very simple and efficient.

The interface, I believe, could be easier on the eyes. However, I do enjoy the system as is.

Listings created were taken away once I stopped paying and my subscription termed with them.

They're pioneers at what they do by bringing local marketing available to business consumers. However, they became an 800-pound gorilla along the way.

Very money minded - Only focused on sales. - No satisfactory customer support.

We've helped our clients become more visible in local search results by ensuring information accuracy and consistency across the internet as a result of using Yext.

Super easy to use. Accounts on many external platforms can be easily integrated into Yext, which helps ensure information is always consistent and saves time.

The interface can feel clunky in certain areas, though not as much in others.

Have really enjoyed working with all the Yext staff. The product fits what we need for listings, reviews and promoting our bank.

Ease of updating data on a single platform that pushes out to numerous listings in one update.

We have encountered some bugs in the system that needed to be addressed. This slowed the process of getting some items completed as quickly as we would of liked. The Yext support team has been helpful in resolving the issues.

We are using Yext to manage all of our local listings and are working to make them our system of record. Our websites and apps now use their APIs to access location data, eliminating the need to update changes in multiple places. This has been a huge help for keeping listings accurate.

Easy to use and learn. We are able to add, update and delete data for all of our local listings very easily. Additionally, the reporting and analytics are great.

The only negative has been that some of the additional packages are pricey in consideration of what we are already paying. The base listings and analytics packages are worth the money - scaling additional packages sometimes seems expensive.

Yext offers an amazing product for managing your business location listings, review generation and website location page and schema markup!

Not much not to like... Yext is constantly addressing business needs ahead of the curve.

Overall experience has been positive. Not very easy to see an overall effect of the citations and services.

The tracking of services for locations and the locations themselves are easily trackable. Eliminating and suppressing duplicate citations and incorrect publisher suggestions is absolutely easier than tracking any other way.

Support can take some time to provide answers. For the most part, this hasn't been a huge issue, but at times it was. This is not intuitive software and takes some time to get familiar with enough for basic use. Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost. This seems like poor business in that you pay for an item so you expect to be able to keep that item unless you decide to sell the item.

Being able to manage 60 plus local directories from what one dashboard. I also liked the intelligent search feature as well as knowledge tags. They also create listings for Amazon Alexa, Waze, and Apple Maps.

Does a great job getting the lion's share of false or duplicate listings but occasionally will miss some listings if there are more than 3 errors in the listing. Updates to Yahoo! & Bing can take a lot longer to populate compared to the rest of the listings in the network

We published all client information to the web using Yext for over a year.

Great customer service, great and easy to use software that quickly and effectively gets client information published on the web.

Is not consistent and you are held hostage to paying the monthly fee. Once you stop paying all the work you have put into making sure all client information is published is gone.

Keeps all of your local citation sites all in order with correct information

If you stop paying for the service, the listings all go away

Yext allows us to double down on the marketing efforts we provide our customers on a daily basis, it seamlessly and easily allows us to protect, update and promote our customer's desired brands.

Ease of use within the platform makes for quick and easy customer additions and updates.

The load/render times of the platform can at times be rather slow, but the impact is minimal.

This is an essential tool we use for the majority of our clients. Great for keeping business information consistent across the myriad of online listings.

No real cons to speak of beyond a couple of technical errors, which were quickly resolved by Yext support.

When you work for a company that has hundreds and hundreds of clients, it's difficult to manage dozens of directory listing. Yext makes it a lot easier to do so. Whether they're minor updates or changes that need to be made.

Sometimes certain features disconnect if it's integrated into your own platforms.

Lists your business on hundreds of sites instantaneously and ensures the information is accurate across all these different sites. Yext is a great tool to help people find your business online.

Responding to reviews on listings that were created by Text can be confusing, but other than that, there's not many bad things I can say about this software.

Maximum efficiency in ensuring my business information is accurate across all listings online...super time saver, and covers sites we didn't know we were listed through.

Very easy to use, allows maximum efficiency to keep business information accurate and up-to-date, facilitating even the most minute of business changes(seasonal hours, menus, unexpected closures, etc.) across all major(and minor!) listings.

Review notifications are not instant--within 24 hours, but not instant. Though the menu widget is impressive--for business with service/food menus that are established in a different format(pdf., etc.) it would be nice to simply upload our existing files, rather than have to build it in the menu widget.

Overall Yext provides exceptional results at a reasonable cost.

I love the ability to control multiple entities from one source of truth that then populates out to the various networks/data aggregators.

The review platform could use some revamping/improvements.

Overall we will keep using Yext great product.

We love Yext so much, it has helped us take our client's online presence to a new level.

wished they had more training for their Partners.

Syndicating data across the web can be a daunting task for anyone. With Yext, that task is manageable for those that are scaling their business.

It's direct API connections into the various publishers ensure that our client's updates get published within seconds.

It's expensive and for service based organizations they don't provide any support when verifying with Google.

Ease of use, customer support and it works!

Not a thing. Yext delivers exactly what it says it does. I will continue to invest in this excellent software.

An improved SEO and ease of managing our business listings on the web.

This is a one-stop dashboard to ensure that your company's information is accurate and consistent across 140 informational websites. This can be important to search engines and your company's position on the web. Additionally, if you have multiple business branches, this is almost a must to ensure that each location is coming over as accurate on the web.

Mostly you are left to your own to manage and navigate the program. It could be a bit more challenging for users that are not privy to the importance of internet SEO.