Okta

RATING:

4.65

(729)

About Okta

Okta Identity Suite is a cloud-based identity management solution that caters to businesses across various industries such as information technology (IT), consumer services, energy and utilities, telecommunications and more. Key features include access request management, account management, compliance management, user provisioning and multi-factor authentication. Okta’s lifecycle management functionality enables businesses to automate their workflows and operations for external and internal users. Businesses are also provided with an universal directory that helps them to manage multiple devices, users, applications and APIs. Additionally, Okta Identity Suite features various enterprise architecture, mobile device management and network security features. It ...
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Okta Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Okta

1 - 5 of 722 Reviews

Greg

1,001 - 5,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

Good 2Factor System

User Profile

Kedar Mendhurwar

Verified reviewer

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2020

Okta SSO

If cost is not an issue, this is should be the tool to go to. This is one of the best IAM tools present out there.

PROS

The deployment and app integration with Okta is fairly simple. The tool is very admin friendly and user friendly. It's due to it's ease of use and wide variety of features that it offers, it is one of the best IAM tools and regarded as one of the best SSO solutions out there. The SSO integration is very simple and straightforward with most of the apps and most of the vendors that support SSO integration with Okta. The option to have an independent directory as well as an option to integrate with your existing directory works quite well. Other features such as life cycle management, Directory service and threat management make it a complete package. If cost is not an issue, this is should be the tool to go to. The documentation is very clear and the supoort is very responsive. The deployment takes less than 3 months.

CONS

The only downside is the cost which is much higher as compared to its competitors

Reason for choosing Okta

Because of its wide range of compatibility and ease of use.

Santosh

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Excellent Authentication Tool - Okta

- The overall experience with Okta is excellent as it is used on every day cadence by all the users in the company for various reasons.

PROS

- Okta is the most efficient and critical application that we use every day and every moment for single-sign-on authentication, password management - Okta is integrated with Salesforce and all applications to perform some business automations accordingly without having the user to login multiple times into multiple applications - Okta has a very good features OOB which are used by enterprise customers at a wider range

CONS

- The pricing for Okta can be more affordable when compared to other alternate solutions in the market - The UI can be more customized and add more OOB features to integrate and build custom APIs - The support can be more responsive on critical issues at all times

Reason for choosing Okta

- The pricing was better when compared to other alternative products in the market - The customizations available in Okta are more wider than other products

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

No need to remember a password or ever log in again!

PROS

I use this software for a company I work with and love how I don't ever have to remember passwords - AND how it logs me in automatically. I'm a man who loves things to be easy, and Okta removes those extra clicks of having to select my username and click submit (I'm looking at you, LastPass).

CONS

When I'm logged into Okta, it automatically selects my credentials for me. So for sites that I have lots of user names for, it overrides my ability to choose one. I then have to open an incognito window, and pull my un/pw from LastPass - which is a pain.

Camila

Verified reviewer

Internet, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Helpful and robust identity management software

The Okta platform's interaction with Microsoft Active Directory is one of its better features, in my opinion. Since practically everything in our organization currently uses AD, Okta seamlessly connects and assists us in managing granular user identities. We can automate a lot of the onboarding and off boarding processes thanks to this, which saves time.

PROS

Okta offers a straightforward, easy-to-use, yet effective SSO protection cover for all business or work related logins. With okta verification, no trespassers or unauthorized individuals can log in or access my workspace or data. It increased security and verification by one level. I enjoy how easily I can access all of my application in one location. I also find that to be ok. I have security and privacy thanks to Okta.

CONS

It doesn't work well mobile devices; I'm having some trouble using the Okta lifecycle Management platform on my phone; maybe, this problem will be fixed soon. If it gave slightly easier configurations and substantially more customization choices, the user interface would be greatly enhanced.

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