All Blueboard Reviews

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User Profile

Courtney

Verified reviewer

Health, Wellness and Fitness, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Blueboard Super Fan!

I happened to meet one of the [SENSITIVE CONTENT HIDDEN] of Blueboard at a conference and instantly was intrigued by the company's mission and alignment with the kind of employee experience we are working to deliver. From there we were assigned to one of the best sales reps I've had the pleasure to work with - not pushy at all, followed up just the right amount and after a long journey (held up in budget approvals) finally was able to pull the trigger and sign the contract. The implementation team was incredibly helpful and we launched it on time and with great fanfare.

PROS

Very easy to implement, navigate, our employees love it, and is super innovative in this space.

CONS

There are opportunities to improve the "reward gifting" process - ideally I'd like to see the ability for someone like a system admin or People & Culture Business Partner be able to send a reward on behalf of an Exec Leader.

Reason for choosing Blueboard

All the other companies/platforms we looked at looked outdated and very old school - focused on "points" and monetary rewards to cash in for a blender vs. be able to provide an employee with a memorable experience they will never forget and get to share with loved ones. Very easy decision, the competition in this space doesn't compare.

User Profile

Jacob

Verified reviewer

Hospital & Health Care, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Celebrate your Team's accomplishments with Experiences they'll remember

-Great customer service -Fast, friendly account managers -Makes it very easy. We simply send the reward and Blueboard takes care of everything else -If you're doing a big batch of rewards at the same time, Blueboard can help with a bulk import.

PROS

Love how Blueboard's platform makes it possible to reward people with experiences that are remembered, celebrated, and enjoyed every time. It's easy for other bonuses to be deposited and quickly forgotten or worse - become expected. By setting clear standards on how to qualify and earn an experience, people on our team have earned these rewards and been able to choose from a wide range of options (and usually are able to bring along 1 or 2 friends or family members depending on the experience). For example, here's the list of the recent experiences our team has enjoyed: River Rafting, Spa Day, Concert, Snorkel Tour, Harry Potter Show, Legoland, Wine Tasting, Top Golf, Cirque du Soleil, Escape Room, Pottery Class, Playoff Game, Paint Night.

CONS

The only tough part (and this isn't Blueboard's fault - this is organizational change) is getting everyone's buy-in to make the transition. All organizations have their own bonus structure and once established, it's tough to change it. People feel tied to it and even if people grumble about it, it's tough to change because everyone has their own opinions on it. We had to find the right time to make it happen and talk with a lot of people. The only thing I wish we did was make the transition sooner. If I start my own company, I'd start with Blueboard at Day 1.

Reason for choosing Blueboard

Blueboard is the best option. It's easy to use as admins and fast/friendly when employees are picking an experience. Celebrate your team's accomplishments with experiences - I recommend Blueboard.

Mitchell

Transportation/Trucking/Railroad, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2024

A disappointing selection of options

PROS

I liked that the amounts were given is USD which translated to a higher dollar value in Canadian. However, I felt the reward options were geared more for a US company.

CONS

How long it would take to try and redeem a reward. They would try to do the 'experience' booking for you, but by the time they would actually process, prices would go up and they wouldn't cover the difference, which made the experience extremely frustrating and having to pay out of pocket for something you expected to be a reward wasn't fun.

Delara

Financial Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Would absolutely recommend Blueboard!

PROS

I've used Blueboard at two different startups now and both times I've heard nothing but positive things. When I took on my new role at Tradeshift, I started working with the team at Blueboard very closely and they have been nothing short of amazing, from their response time to educating me about new features and even how to maximize existing features. My colleagues around the world love the experiences, the ease of use and it's always fun to see their pictures from their trips. [SENSITIVE CONTENT HIDDEN] have been such a joy to work with and I've been able to work with them so seamlessly the past few months. If your company doesn't use Blueboard for referral rewards, employee recognitions etc., I highly recommend checking their service out.

CONS

I honestly can't say one negative thing about my experience with Blueboard!

Kaylan

Financial Services, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Using BlueBoard is easily the most rewarding part of my day.

PROS

I thoroughly enjoy when my coworkers are sharing their photos of their trips they've taken thanks to BlueBoard. Not only do they seem refreshed from a wonderful vacation, they seem thankful and are excited to encourage other employees to utilize our referral program. There are several use cases for BlueBoard my company has yet to explore, but we are brainstorming how we can utilize BlueBoard's services to provide even more rewarding experiences for our employees.

CONS

There is a bit of a delay between when I've request our account to be filled and when my account actually reflects the funds, but that could be because of my own internal team's ability to pay invoices quickly. I'm happy that our whole company is excited about the referral rewards program thanks to BlueBoard, however BlueBoard isn't a fully global product so unfortunately not all of our employees can benefit from the program.

Ashley

Computer Software, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

My staff love Blueboard!

We were trying to give our staff more meaningful rewards. We were stuck in the rut of giving gift cards that no one could even remember. We wanted to provide more experiential rewards and this was the perfect solution. Blueboard has done that and more. We've also been able to implement an anniversary program which we weren't doing before, and it is a huge hit!

PROS

I love the variety of experiences that are available as options, as well as the ease of use. Blueboard's Customer Service team is also incredible. Cannot recommend them enough.

CONS

Integration with Outlook calendars would be nice, but not a 'must-have' at all.

Reason for choosing Blueboard

Ease of use, customer service, price

Sara

Transportation/Trucking/Railroad, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed March 2024

Blueboard - Not the best

Our company recently switched from Blueboard to a different provider which we are having a much better experience with!

PROS

The experience reward that I did get to redeem for was very enjoyable in the end.

CONS

It was so difficult to redeem your reward with Blueboard. The options to choose from were lacking and dealing with the concierge made it more difficult to use, which shouldn't be the case.

User Profile

Barbara

Verified reviewer

Financial Services, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

BlueBoard Experiences

Our account manager has been fantastic! The employees enjoy working with the Blueboard concierges to decide on an adventure and schedule the event. We are using this program during the Covid pandemic and I want to mention that there are many in-home experiences for the individual or family. This has been a positive experience for everyone.

PROS

The software is easy to use. You can manage the reward budget across several "finance buckets" and see up-to-date data from the dashboards at any time. Tracking the progress of an employee's reward from sent, to redeemed, scheduling, scheduled, completed and feedback is very helpful in addition to the metrics from the feedback.

CONS

Integration with our HRIS system to automate updates would be an improvement. I would also like to see a way to handle smaller awards. Currently, $150 is the smallest experience available. If they could find something in the $50 range we could use this system instead of gift cards.

Reason for choosing Blueboard

We decided to try using experiences instead of physical objects. Experiences are a "fresh" idea and something I hoped to use in promoting our employer brand for recruiting.

Reasons for switching to Blueboard

The traditional service award catalog was getting stale. We went looking for other ways or better ways to use the service award program. We found it in Blueboard.

User Profile

Ethan

Verified reviewer

Retail, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Best culture amp we have ever used!

Blueboard has made our employee recognition program and employee referral program so exact for what our company needs to evolve into our next level. Blueboard has a seamless process to integrate, launch, and train. We have had an amazing experience and also our employees at Jane are having great experiences for their hard work! We love Blueboard!

PROS

This tool for us here at Jane has revolutionized the way we recognize our family here for their hard work and employee referrals! We are evolving as a company and Blueboard has helped us build to that level! Blueboard is so easy to use on the admin side it's so easy to send a reward. They allowed us to customize to our company and made it feel like it was our program! I am so excited for what's to come with Blueboard! Their team is so productive and smart. They are always helpful and efficient to build an amazing platform!

CONS

I don't ever like to not put anything in this section. But really there's nothing that I can say that I don't love about Blueboard! I love everything about it!!

User Profile

Manny

Verified reviewer

Health, Wellness and Fitness, 501-1,000 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Great platform to drive experience-based rewards in your organization

PROS

We use Blueboard twice a year, as part of our PROPEL Awards. We recognize seven employees through this program: they get a bobblehead in their likeness, a fun experience they can book through a Blueboard concierge, and Blueboard also helps us give a donation to a charity of the winner's choosing on their behalf. They are truly a white glove service, and help outsource reward programs, offering experience-based rewards that create lasting memories, compared to cash-based rewards.

CONS

I wish they offered smaller experiential rewards too, so we can use the platform not only for awards but also for spot bonuses.

Aaron

Photography, 501-1,000 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Best Employee Award Service Ever

I've been awarded a couple times from my company and absolutely love working with Blueboard. They make me feel important and take care of everything so I don't have to lift a finger. My favorite memory to date was a "Swim with Dolphins" in Hawaii and I'll never forget it. This company really makes the employee feel valued because of their service.

PROS

The team is personal and makes it extremely easy to book an award. They offer amazing local opportunities and even create new options if you're interested in something not listed (depending on the award given).

CONS

I can't think of any really. Everything they offer is dialed and works like a charm.

Delilah

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Blueboard: A New and Refreshing Way to Reward

Phenomenal. They have always listened to my ideas to expand on certain things and are just downright cool people to work with. I have yet to experience my own Blueboard (saving it until COVID is lighter) but my feedback from fellow team members is that it was a great experience!

PROS

Being someone who values gifts that actually mean something, this platform was a godsend. Not only do they provide experiences that are everlasting, they also provide excellent customer service to EVERY user to create the most exciting and custom event possible.

CONS

The actual usability of the platform could use some updating - I find it difficult to find certain thing between different rewards and being admin and manager.

Jade

Marketing and Advertising, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great solution for a growing global company

The staff at Blueboard is absolutely amazing! Every question we have ever had about our account or the platform has always been answered immediately - probably the best part about our partnership!

PROS

Blueboard is very easy to use and has a lot of options for experiences in your local area. We have offices in 7 cities around the world, and needed a solution that would feel consistent across the board. Having a single company handling all the rewards made is so much easier than us trying to figure things out in each individual market!

CONS

Because it's a white glove concierge service, there is normally a short period of time between your request for an experience and hearing back from someone about its booking details. We have learnt that over time, it's important to explain this aspect to our employees so they don't expect it to be a brief transactional pick and go like an online purchase.

Beverly

Biotechnology, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

Blueboard Experience

As an organization we value our employees. The Blueboard experiences program is an opportunity to acknowledge employee tenure and dedication to the organization!

PROS

The reporting feature is great for tracking experiences granted and those that have not been redeemed. I also like that it's simple and concise. Employees enjoy the diverse listing of choices for their experiences.

CONS

There were times I wasn't able to enter awards on the site however, I realized Blueboard was going through software upgrades at the time. A member of Blueboard always followed-up to enter the award on my behalf. It would be great to have a notification built into the system to notify me of upcoming anniversary awards versus a manuel process.

Reason for choosing Blueboard

We loved the concept of offering great experiences for our employees verses collecting items!

KATIE

Apparel & Fashion, 201-500 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2019

As a user, Blueboard is great

I had a great experience organizing a trip to Glacier National Park with Blueboard. We were able to find the experiences that worked for me and the concierge was proactive in getting us the best booking with the vendors we used.

PROS

I loved the ability to contact a concierge when there was an issue or with any questions

CONS

It was tough to understand how the available trips would translate to the specific trip I wanted to take. But once I got into the process this became clear.

Marla

Health, Wellness and Fitness, 11-50 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Reward Your Employees With Unique Experiences They Will Remember

Overall, Blueboard is an excellent product from a company with great customer service that is driven by an employee-centered value system. I highly recommend their service.

PROS

The product was easy to use and navigate on both the front and back end.

CONS

It would be nice to see visible data planning regarding upcoming rewards in the anniversary engine or other upcoming rewards planned to be delivered at a later date. It would also be nice to see a wider range of experiences, both in-person and virtual.

Anies

Security and Investigations, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed July 2023

Poor Experience

Poor

PROS

They assigned a concierge and had given options

CONS

The concierge ended up booking the hotel 7 hours away from the hotel and never notified and general experience has been poor

Shauna

Verified reviewer

Telecommunications, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

President Club Viaero Wireless

My experience has been good. I am still planning my experience. My Concierge has been very flexible with me and I appreciate her patience.

PROS

The software is easy to you. I am still exploring reporting as I build data on the program.

CONS

I wish my landing page would be in the same document. I think this would enable my winners to share reviews with other winners. My people are very competitive and they like to show off a bit to each other. I think there would much participation with reviews and sharing if they could share with each other in the portal.

Reason for choosing Blueboard

The experience offered was close to the experience offered in the past to President Club Winners. It was the experience could be of their choice and it may be something to share with children and family. When taking the group trip the winner was only allowed one guest and for some it was hard not to include the family.

Cathleen

Information Technology and Services, 11-50 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Four Years Using Blueboard Awards

PROS

The software itself it very easy to use. It's super intuitive, I like the filtering options (by number of people in your party) and I really like the heart/like feature that lets me save the activities I'm most interested in.

CONS

I honestly don't have any complaints about the software.

Mark

Insurance, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great way to engage employees and celebrate their success!

Blueboard has been a transformational new approach for how we approach employee recognition as a company. Replacing spot bonuses that we couldn't celebrate publically to now celebrating employees publicly for their achievement - as well as the amazing experience they picked to celebrate! I love it -

PROS

The Blueboard portal is extremely user friendly and intuitive for use.

CONS

Overall, the software design is highly operational for me.

Alison

Medical Practice, 201-500 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Nothing else compares.

I think that this is an amazing business model. What greater way to make our employees feel valued!

PROS

My favorite thing is how friendly the reps are. They are willing to do whatever (within limits) it takes to help you get the best experience!

CONS

My least favorite would be that there are some experieces that Bonusly (or is it our workplace?) will not let us choose. Most of the time they will work with you though.

Jess

Internet, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2020

Great Partner with Intentional/Meaningful Product

PROS

Adapted well to the Covid-19 WFH environment and really thoughtful offerings. Great CSM team

CONS

Some elements of the UX were confusing from an administration standpoint.

Ana

Computer Games, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Vungle Review

Very satisfied and always supported by BlueBoard team.

PROS

Easy to use for both admins and celebrants. Great variety of experiences around the world.

CONS

Can't recall any major issues. Would be great to have a BlueBoard App at some point though so I can sen rewards even when I am not next to my laptop.

Jeanette

Online Media, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Employees love it!

PROS

Blueboard is an easy tool to manage employee rewards. Their customer service is phenomenal and I would recommend to other companies looking for a solution to track and deliver their employee rewards.

CONS

The method of updating the employee list could be made easier.

Tyler

Staffing and Recruiting, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Amazing partnership

Blueboard makes it so easy to reward your employees with an experiences that matters to them. We have also gotten such positive feedback from our employees who have won an award. Being a firm with over 25 offices across the nation, it can be hard to find a vendor that will provide rewards that cater to a broad audience. Their customer service is phenomenal. Everyone I have interacted with has been friendly, informative, and responsive.

PROS

Easy set up and appreacite that as the administrator, I only have to worry about sending out the awards. Once they are sent out, Blueboard concierge team handles everything else.

CONS

Wish they would have add-ons that would allow individuals to send recognition.

Showing 1 - 25 of 39 Reviews