Booker vs Mindbody

Booker has 916 reviews and a rating of 4.13 / 5 vs Mindbody which has 2089 reviews and a rating of 3.96 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.13 / 5 (916)

3.96 / 5 (2,089)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

3.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

November 24, 2020

November 24, 2020

Pros/Cons

  • Pros

  • This program is very easy to use and very simple. I use it daily and on my phone. It makes my work life easier.

  • I love the fact that it is so easy to use. Our staff loves the option to download the app on their phones and look at their schedules while on the go!

  • Cons

  • Booker is great for a Spa business but lacks optimization and flexibility to handle classes and workshops.

  • When clients try to book online through Booker, it sometimes does not put them on the books, or the slot is already filled and we will get double booked.

  • Pros

  • I absolutely love this this software. I’ve used it at multiple jobs I’ve had. It’s super easy to navigate and makes our jobs easier.

  • Awesome customer service! The rep is the best!

  • Cons

  • Customer service is mostly good but inconsistent. Pricing is slightly on the high side. I pay about $105 a month.

  • Only complaint is the desktop website, it's a bit messier and harder to use, but they have a great app so it makes up for it.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux