GoReminders

RATING:

4.9

(57)

About GoReminders

GoReminders is a cloud-based text and appointment scheduling solution. Suitable for all businesses, Users can schedule emails and text messages to be sent to clients before the appointment, in order to reduce the number of no-shows and missed appointments. The system features tools like customizable reminder texts, automatic calendar sync, recurring appointments and scheduling. The software can be operated from a desktop or any Android or iOS device. Clients can request new appointments by filling out a form online, which then adds the appointment to the calendar of the business owner. Businesses can even specify the intervals at which they want appointments to recur. For better communication between client and business owners, Go Reminders provides multilingual me...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

GoReminders Pricing

Starter: $30/month for up to 15 appointments/month ($25/month paid annually) Business: $60/month for up to 75 appointments/month ($50/month paid annually) Premium: $240/month for 75 appointments/month ($200/month paid annually) - Additional blocks of 75 appointments available for Business and Premium plans

Starting price: 

$25.00 per month

Free trial: 

Not Available

Free version: 

Not Available

GoReminders reminder schedule
Slide 1 of 4

GoReminders Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GoReminders

1 - 5 of 57 Reviews

User Profile

Linda

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Great product for the cost! Makes life so much easier and customer service is excellent .

PROS

No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.

CONS

We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.

Vendor Response

Hi Linda, Thanks for your review! We are pleased that GoReminders is working flawlessly for your company. We pride ourselves on the flexibility of GoReminders. Any Feedback is greatly appreciated as our main focus is to constantly improve :) Did you know that in your Settings you can specify the default appointment length, and you can setup all of your services? That way your correct appointment length will be pre-filled when you go to setup an appointment, and you can specify what service the appointment is for, which can help customize your reminders even further! Let me know if you have any questions. Thanks again for your review. -Noah, Customer Support

Replied December 2019

Craig

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

GoReminder Review

Our overall experience with GoReminders is Great. It seems like each month they are adding new features that helps us save even more time and money. Also, the online customer service is excellent.

PROS

The Feature that we liked most about GoReminder is the automated text & email appointment reminders which helped us to increase revenue and free up time

CONS

The software is great, but we would love to be able to call customer services over the telephone. I think this would place them above all the rest!

Reason for choosing GoReminders

We chose GoReminder over alternative products because we found GoReminder to be less complicated and more user-friendly.

Reasons for switching to GoReminders

We made the switch because we were looking for something with more features like Text & Email Reminders, Calendar Integration, and Online Booking.

Vendor Response

Thanks for taking the time to write this amazing review! We're thrilled to know that GoReminders has helped you save time and money while increasing your revenue. In addition to improving the GoReminders platform, we remain committed to investing in customer support and will constantly strive to provide immediate assistance for your needs. Feel free to reach out if you have additional feedback. - Jocelle, Customer Support

Replied October 2022

Jamie

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed January 2020

Works

PROS

Daily use for appointment reminders. Enter name and phone number and receive email confirmation.

CONS

The appointment date should go to the next weekday.

Vendor Response

Hi Jamie, Thank you so much for taking the time to give your review! We really appreciate your feedback. I am so sorry that you were not able to achieve the result you wanted with your appointment dates. I will follow up with you directly to get more details and to answer any additional questions you may have. Thank you again for your review! -Oceana, Customer Support

Replied January 2020

Lindsay

Verified reviewer

Consumer Services, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

The best scheduling tool ever

Wonderful, they have even asked me if i had suggestions for how to make go reminders better. When i told them they said that what i wanted was a feature others wanted to and they were developing it!. I got sent a beta copy and implemented it right away!

PROS

Go reminders makes automating your business easy! It has plenty of customization so that anyone you interact with knows it's your company. You can insert your branding, attach forms clients need to sign, schedule appointments or let your clients schedule them, and reminders are automatically sent out. It basically takes 90% of administration duties off your plate so you can focus on the parts of your business you love. The staff is incredibly helpful, i get updates when new features have been released and have been walked through any questions i have.

CONS

It took me some time to get everything customized. Though I'm not sure i could really call that a con, since the customization is what runs your business going forward. The more time you put in on the front end the less time you spend every time going forward.

Reason for choosing GoReminders

It had all the features i needed, i didn't have to use 2 or 3 other products together to make it work

Vendor Response

Hi Lindsay, Thanks for this amazing review! We're thrilled to know that GoReminders takes 90% of administration duties off your plate. We work hard to make GoReminders easy-to-use and we remain committed to investing in customer support. I'm going to show your review to the team. I know they'll love to see how happy you are! Thank you for taking the time to write a review. -Jocelle, Customer Support

Replied January 2024

Gabby

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Love these guys!

We love [SENSITIVE CONTENT HIDDEN] and the who Grreminders team! Every time I have a question, there's never a don't in my mind, I can ask and they will not only have an answer but a speedy response at that!

PROS

I love that GoReminders was a start up company the same time I started and they've continued to grow and benifit my ever growing business every step of the way!

CONS

Only wish we could add specific timing so customers could see how long we allot to be with them at scheduled appointments.

Reason for choosing GoReminders

Wanted to work with another small up and coming business who would understand our needs

Vendor Response

Hi Gabby, Thank you for your amazing review! We are so thankful for your support and so happy that we've been able to help improve your business. You can create a custom field for Time Allotment that can also be used a tag in your reminder templates. We'll send you some additional details on how to set this up. Thanks again for your review. We greatly appreciate it! - Oceana, Customer Support

Replied February 2020