Mindbody vs SimpleSpa

Mindbody has 2079 reviews and a rating of 3.96 / 5 vs SimpleSpa which has 34 reviews and a rating of 4.97 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.96 / 5 (2,079)

4.97 / 5 (34)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

3.5 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

5.0 / 5

Last Review Written

October 29, 2020

August 28, 2020

Pros/Cons

  • Pros

  • I absolutely love this this software. I’ve used it at multiple jobs I’ve had. It’s super easy to navigate and makes our jobs easier.

  • Awesome customer service! The rep is the best!

  • Cons

  • Customer service is mostly good but inconsistent. Pricing is slightly on the high side. I pay about $105 a month.

  • Only complaint is the desktop website, it's a bit messier and harder to use, but they have a great app so it makes up for it.

  • Pros

  • Great features, and very good rates. Very frequent updates, any problems we had were solved right away.

  • The software is easy to use, pretty intuitive. With a bit of set up time, it should meet the needs of any spa. Pricing is excellent and customer support is always available and helpful.

  • Cons

  • The only thing I would change is the price. It is little pricey but it's worth the money because it makes my life easier

  • I love the call functions, my wish if they make it work like being a front desk and someone can also book

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux