All MyCuts Reviews
1-25 of 103 Reviews
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America
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Love
I absolutely love this app! I've used it for over a year. It's been really easy to use. My clients love that they get automatic reminders & confirmation texts. As a busy stylist, I am at ease with knowing that I don't have to take the time to contact my clients. I also love the latest updates of shortcuts! The color formula history & the last appointment history.
CONSI really wish there was a way to upload client pictures to their profile! It would help a lot to put a face to the name. The app sometimes freezes & then says I have no appointments scheduled.
Brittany
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Very easy program once you get used to it!
I like the ease of it, the option of two different reminder settings, and the confirmation texts it automatically sends out for me.
CONSA lot of moments where I go to select the time of appointment, and when I go back to finish the rest of appointment - I find it switches my time to a different one than I set. With the confirmation texts, I believe there should be a reschedule/cancellation option, then prompt the client to contact me directly.
Vendor Response
Brittany, thank you for your review! In our latest iOS update, we greatly improved the appointment time selection issue. Please email us at support@mycutsapp.com for further assistance.
Replied May 2018
Gena
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed April 2018
I love the app. Very easy to use and works great!
The reminders and the ease of use . Everything is well organized and works well for my salon. The customers love it.
CONSCan't think of anything that I really don't like with the app. I guess it would be nice to be able to add customers pictures to their profile.
Vendor Response
Gena, thank you for your review. We're happy that you love the app and your customers love it too!
Replied May 2018
Lorrie
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
I have used this app for my business for the past year. It is the best!
Everything! My appointments are always at my fingertips. I like that I can add services, with price and time. This app always reminds and confirms appointments. It keeps everything organized and professional. I rely on this app to help keep my business running smoothly and it has fulfilled every expectation!
CONSI have only been in touch with customer service once. I was in a different time zone and some of my appointments were mixed up. Customer service quickly and happily handled the problem!
Sela
Apparel & Fashion, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Great!
Great overall experience though. Loved using the app
PROSFree and amazing for being free. Used it to keep track of clients, appointments, notes and even lets you keep track of inventory super easily
CONSOnly allows a couple clients before needing an upgrade and doesn’t let you change some of the default questions
Candice
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
One of the best scheduling programs I've used
It's easy to set up, easy to use and my clients love the confirmation/reminder feature! Being able to add additional stylists and see everyone's schedule is such an added bonus!
CONSThere's not really much I don't like about this software. The only thing is that your unable to search your clients last appointment
Vendor Response
Candice, thank you for your review! There's a few ways to view the client's last appointment. One way is to swipe left on one of their appointments, tap "More" and then tap "View Client's Appointments." Another way is to simply search the appointment list by their name, which will show you all of their appointments. Please email us at support@mycutsapp.com for further assistance.
Replied May 2018
Chaqweila
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
I love this app
This app helps me keep track of all my appointments and how much I make monthly. And My Cuts helps me maintain a stable clientele, and keep up with my products that needs to be restocked. It's easy to use and affordable.
CONSI wish it had a reminder on it I don't really have anything bad to say about besides I wish my clients can go through the app their self n book appointments by them selves
lindsey
Consumer Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
High quality app on a budget.
I am very happy with my purchase of My Cuts. All my clients love the reminder and confirmation texts.
PROSI like the ability to have the app on both my phone and tablet. I like that the software breaks down subtotal, tax, tip and grand totals. I also love the functionality of the software. It’s easy to operate which is very important to me. The main reason why I bought this monthly software is because it confirms my appointments for me. That’s worth so much more in my industry.
CONSI don’t like how the server is slow at times. It makes me worry. I do wish that I could break down my weekly and monthly totals easier. Maybe not using the dial like it has now.
Reason for choosing MyCuts
Reviews Price Meets my expectations Customer support is 100%! The app does exactly what it promises
Reasons for switching to MyCuts
The other app didn’t break down subtotals, tax, tip etc... the other app didn’t confirm my appointments
Sarah
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Easy, accessible, reliable, cost effective
Clear and simple. Easy access and great customer service. Very cost effective for small business like mine.
CONSWish it kept note of previous checkout totals. I often run specials so prices do change. I sometimes don't check client out every time!
Vendor Response
Sarah, thank you for your review. To view past appointments totals for a client, we recommend that you swipe left on an appointment in the list, then tap "More" and then "View Client's Appointments." This will show you all of their appointments, past and future and you can view each of their totals from there. Please email us at support@mycutsapp.com for further assistance.
Replied May 2018
Lara
Cosmetics, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
It's the best cost efficient app I've used in the industry!
The best hairstyling app I've used! Super easy to use!
PROSLove the new update! It has now allowed me to store my clients color formula. And my repeat clients now are in the calendar months ahead! I love how I can email my totals to myself every month which makes book keeping a snap!
CONSSince the update several weeks ago, I honestly have nothing bad to say about this app. It's super easy to use!
Erin
Consumer Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2018
Love this app! It's a great tool to keep me on track!!
I love that I can see my partners appts so we can schedule accordingly. My clients love the confirmation and reminder texts.
CONSI wish that it kept track of client files, for example, date&time of last appt as well as what was scheduled and I would really like to be able to see all future appts that are scheduled.
Vendor Response
Erin, thank you for your review! There's a few ways to view a client's past and future appointments. One way is to simply search the appointment list by their name, and it will show you all of their appointments. Another way is to swipe left on an appointment row in the list, tap "More" and then "View Client's Appointments." Please email us at support@mycutsapp.com for further assistance.
Replied May 2018
Tiffany
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2018
It's a great app
Client reminders Repeat booking Reports Style Client info Products Inventory Service Reminders Confirmations
CONSCan't select the time of the client reminder delivery Can't prebook by clicking repeat for a certain day Can't block your calendar for certain days
Vendor Response
Tiffany, thank you for your review! In our latest update to our app, you can make any appointment a "blocker" which will help block out your calendar for certain days. Also, we greatly improved the recurring feature so that it shows at least a year out of their future recurring appointments. Please email us at support@mycutsapp.com for further assistance.
Replied May 2018
Ginger
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Love this app! I keep my appt book with me everywhere I go. EASY PEASY!
Everything for the most part. Convenient and easy to use. Love that u can send mass text to clients!
CONSWhen entering appt time, I have to make sure it stays the same. When I click DONE and view the appt I just set, sometimes it changes the time to AM OR PM (opposite of what I set) or changes the time.
Vendor Response
Ginger, thank you for your review! Please download the latest update to our iOS app that fixes the appointment time selection issue. Please email us at support@mycutsapp.com for more help.
Replied May 2018
Wendelynn
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Great like the format
Convenient, shares my info on all my devices so can go from phone to iPad with ease. Clear and love that it confirmed appointment and sends reminders also
CONSLimited clients unless you buy more space or upgrade , and wish there was colour to ease appointments at a glance .
Amanda
Consumer Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
I love it! So much easier than pen and paper!!!
This works so well for booth rental. It allows me to enter unlimited clients as I can save all their info in one place!!!
PROSThe software is easy to use and I love the automated features of reminding and confirming my clients appointments without me having to prompt it. So good!
CONSI wish I could see my whole week on one screen without having to scroll left to right but that’s probably impossible with size of the screen.
Kayla
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Overall a great app!
I like that it will send reminders out to my clients. I like that I can text them directly from app.
CONSIt constantly changes the time I set by 30 min either direction. I wish it would connect to my contacts in my phone.
Vendor Response
Kayla, thank you for your review! Please download the latest update to our iOS app that fixes the appointment time selection issue. Please email us at support@mycutsapp.com for further help.
Replied May 2018
Willa
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
MCuts is the best!!! I use it every day. The ease of use and functionality is suberb.
The ease of use. I can schedule appointments weeks in advance.My fellow Stylists also were very impressed and also have this software.
CONSNothing. I'm very happy with this app.
Megan
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
I've had a good experience using it so far.
The ability to have the majority of my important information at my fingertips.
PROSI like that I can store my formulas for my clients. I also like that I can store the prices for my services.
CONSIt doesn't synce with my calendar, so I have to enter my appointments multiple times. It makes it inconvenient and time consuming
Jennifer
Cosmetics, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2018
Good app,very user friendly
I'm able to keep my appointment in one place
PROSIt is very affordable. I am able to keep my appointments straight. I can find all my clients easily. I like being able to set appropriate time frames.
CONSI wish l could see my appointments for the week with time frames with out changing screens.
Amanda
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
My cuts review
I was so nervous to leave my paper apt book but it’s the best thing I have ever done !!! It’s easy to use the customer service is amazing !!
PROSI love how easy this software is to use my clients love the reminders !!!
CONSI have not found any aspect of this software that I dislike so far !!
Glenda
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Very easy and dependable for my business.
My inventory and client profiles are all on one system.
PROSEasy to navigate and use. Very helpful for me and I like that I can track my inventory and monthly income.
CONSNot applicable. I like this Website and its ability to help me make my life easier. It's very efficient.
Cynthia
Cosmetics, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
My experience with MyCuts
Love love love this product
PROSI love the price how easy it is to navigate through and the feature that text clients for you is awesome.. I love this product and do recommend it all the time
CONSI haven’t had any issues with this software
Jody
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
I am very happy with this program. I use it to schedule all my appointments and store my formulas
I like the client history with past appointments and color formulas. The text message reminders are great
CONSOnce in awhile I can't pull up my schedule. It doesn't happen often, and it usually is resolved in a few minutes
Byron
Food & Beverages, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Love this
I have been very happy and it easy to use
PROSKeep my business going and very easy and
CONSIt go to the Wrong date ever time I long in
Reason for choosing MyCuts
My friend said it was a good on
Corey
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
My opinion of MyCuts
Very satisfied
PROSEase of use and how it streamlined our appointment scheduling process.
CONSSet up information wasn't as clear as I would have liked. I had to contact customer support for clarification on reminder emails and text messaging set up.