Schedulicity
About Schedulicity
Awards and Recognition
Schedulicity Pricing
Schedulicity Free offers up to 10 bookings per month, provider notifications (email and text), email reminders for clients, free business and client apps (iOS and Android), simple marketing tools, and email support. Schedulicity Unlimited offers everything in the Free plan, plus unlimited appointments and classes; robust marketing tools, including email and text reminders, personalized emails, and automation; built-in payment processing at 2.5% + 15¢ for every transaction; waitlists, waivers, and no-show protection; customizable packages, discounts, and auto-billing; and unlimited phone and email support. The Unlimited Plan starts at $34.99 for solo providers. Add up to five additional providers for $10 per month per provider, totaling $44.99 to $84.99 per month. If you have seven or more providers, add them all for $94.99 per month.
Starting price:
$34.99 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Schedulicity
1 - 5 of 120 Reviews
Katie
2 - 10 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed September 2021
Super Easy and Affordable
Joan
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
I have utilized online scheduling for over 15 years and this system is the most user friendly of any
I have used many other systems and many of them are clunky and difficult to use. My high tech clients and my computer newbie clients alike tell me they appreciate how easy and intuitive the options are. I like that it doesn't require that I take payment or payment information from my clients. I don't want to scare them away when they want to work with me. I like that I can keep track of packages by date so I know when packages have been purchased and what is left over easily. I like that system works well on a phone and on my computer. The staff response rate is incredibly quick and knowledgeable, it also feels personal, like a friend is writing me about the status of my request, not just a down and dirty response. When staff doesn't know the answer, they get back to me fast. Other systems I have used have bugs in the system that they have expected us to get used to. I have only had one time when we couldn't use the system for a very brief period of time in over 5 years of use. Love the fact that we can customize personal time into the schedule easily, and that we can click on it to change individual or series appointments, very useful.
CONSI would love to look back on dates for even longer than the system allows - years back would be great. It really has replaced my datebook and I have always been a paper datebook girl but this was too easy too use for everything. I had so many people using the online system that I couldn't keep up with the paper option, it was no where near as up to date as the online system. I would like the date to be more obvious for package purchases than it is currently. You can see when it was purchased in edit, but it's not visible unless you hit that button.
Andreanne
Health, Wellness and Fitness, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Easy to use + Outstanding customer service
Outstanding customer service. Very helpful and resourceful staff, I always got a prompt and warm response to my inquiries. I felt supported and well cared for.
PROSVery simple and intuitive setup process. Super user friendly. Loved the add-on format for selecting the services I needed, not paying for features I wouldn't use.
CONSI would have loved to be able to translate all of the automated emails for my francophone clients and be able to offer them with access to their accounts on a French platform but overall I was so satisfied with the product I found it was worth working around this minor issue!
Reason for choosing Schedulicity
The cost was what enticed me. The ease of use and customer service got me to stay
Nadia
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed August 2019
Once an excellent scheduling and payment processor...now subpar
The business problems I am solving appear to be those created by using Schedulicity. The 'Rockstars' are friendly, but whoever is in charge really needs to think about R & D and QA. I loved Schedulicity at its inception, now I see very little benefit to using it....unless you call mindless hours clicking on appointments to determine whether or not a session has been paid for each and every session for each and every client.
PROSScheduling is easy from my clients end. Set up was easy. I DID like the ability to quickly checkout clients and track packages. This functionality has had bugs for at least 6 months. Schedulicity has now introduced a new bug, such that on the calendar view, I cannot tell who has been checked out.
CONSThe number of bugs that are introduced and the absolute waste of time spent on non-sensical aesthetic icons. The lines of the icons became smaller. They got rid of an apple symbol. Who are the ad wizards who decided this is a necessary and useful functionality update? Most users of this product are literate. Most users of this product are seeking ease of use and functionality. Yes, we want it to look nice, but the icons actually look sillier and some poor developers spent time coding for this garbage! Their time could have been better spent fixings the bugs and developing a QA team! Sweet baby J, how can they constantly be updating but not testing for bugs? How can a really great product become so aggravating because millennials wish to spend their energy on the thickness of lines of icons, instead of what actually matters?!
Reasons for switching to Schedulicity
I made the switch because of the ease of use with Schedulicity and the functionalities.
Michele
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2022
Great value
Overall positive.
PROSThis was an easy software to use and set up. It helped us with logistical services around transporting kids from multiple schools to one studio for our after school yoga program.
CONSThis software was great for the average yoga studio. Easy to use and easy to see roster settings.
Reasons for switching to Schedulicity
Mindbody didn't have the functionality we needed around parents being able to book kids for services.