About Branch

Branch is a cloud-based employee time and productivity tracking solution designed for businesses managing multiple employee shifts. It offers the ability to track hourly work, view schedules, plan shifts, assign tasks and communicate with employees.

Branch provides both real-time and future visibility on workforce availability to help managers plan resources and workflows. A mobile self-service app lets employees track daily schedules, message coworkers and swap shifts. Managers can import photos of paper schedules or create digital calendars. Employees receive notifications of new activities or schedule changes and can submit time-off requests or apply for shift changes.

Other features include digital scheduling, geo-fenced location tracking, time cl...


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Supported Operating System(s):

Web browser (OS agnostic)

659 Reviews of Branch

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(426)

426

4 stars

(199)

199

3 stars

(31)

31

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 659 results

December 2018

Opeyemi from Blessed Academy, okuokoko

Verified Reviewer

Company Size: 2-10 employees

Industry: Human Resources

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

December 2018

branch messenger review

Pros

The update interval for this app is way frequent and actually fixes things. I work with a bunch of friends and with branch messenger, it is much easier to schedule and update our calendar to our taste. Effectiveness has never been this easy and cheap as now, there is no need to have a squabble with anyone over who was meant to do what and at what time, they all constantly get reminded and everyone gets on easy. The upcoming schedule notification is great, the chatroom is just right for sharing information and the news feed is perfect for broadcast messages.

Cons

Branch simply glitches and that's just about everything i hate about it. Sometimes when trying to make a post, branch puts you off with a response about how your post can not be published at the moment, then, you make the post again in an effort to get your aim achieved and then voila, you've got duplicate posts to your name. This is something that needs to be fixed asap.

January 2020

Derrick from Walmart

Company Size: 10,000+ employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Branch

Great overall experience so far so good

Pros

I love this app..makes managing money very easy an it also has a feature that you can get a pay advance if needed

Cons

Not very many cons to branch but if i had to give one itd be that there is no actually bank location strictly online

July 2020

Charles from Smith & Wollensky

Company Size: 5,001-10,000 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2020

Great When Emergency Funds Are Needed

Very easy to verify and get funds. After paying back advances, your limit is increased quickly.

Pros

I stumbled upon this product when I was in desperate need of a few extra bucks to get me through payday. I uploaded my banking info, verified my paychecks and was able to take out cash within 24 hours

Cons

There are scheduling features and I'm not sure what their purpose is.

September 2017

Amy from Dairy Queen Of West Union

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2017

Overall I really like this app

I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift

Pros

I love the scheduler and the ability for employees to shift swap. It saves time and energy for me that could be used else where

Cons

I have trouble with the transition from the main page to the shift or shift swap page. It sometimes will not change or takes forever

September 2020

Jannatin from UC Riverside

Verified Reviewer

Company Size: 11-50 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2020

Got a Business? Workers and Employees to keep track of? This is your best help!

Great, wonderful, and by far the best application so far that we had to use so far to work as a proper team. So I adore this software!

Pros

This software is one of the best applications in managing shifts and hours for employees. As an employee, I am able to drop shifts, pick up shifts, or give shifts to others who may be able to cover them up for me. It just makes the process so much easier and literally gives a great light to the meaning of "Branch"

Cons

I do not like how a lot of settings tend to not be accessible cause the manager has to approve it but other than that, it is a great software.