When they disappear at 7pm at night on a service call and you have to rewrite them it SUCKS.

It is super user friendly & easy to use. I love that it can be used on a computer, cell phone or tablet and there is no subscription.

Customer support is awesome. Very patient and thorough.

It's very helpful in price guide to my industry and area I service. The options to modify custom and favorite items is great.

Payment integration, Quickbooks integration, Customer history, customization ability.

A positive highlight of the tool is its high connection with various social networks that facilitates the dissemination of a professional.

Does not dispatch, no accountability for tracking users, issues with lost information.

It seems to be fairly easy to use. I don't get to use it  as frequently as I would like due to other tasks, so I have questions quite regularly.

For the most part it has been a good experience with Coolfront. Our profits and our price consistency has increased with the flat rate pricing.

Overall any system, in this case, Cool Front flat rate pricing that helps us run our business smoother is great.

Having everything online is very helpful. The integration of credit card processing and the part cart are also great features for our business.

It's great until they take away features that were free.

Looks good customers like being able to approve jobs online.

The program is easy to use. The ability to bill the customer and accept payment.

I like that it keeps our customer info and history saved.

The worst customer service ever. I have been trying to get the book form into my new dispatch software.

With Coolfront I have found myself doing better with adding enough time on the job with a good markup of products to help with my overhead for my business.

The ease of use and the simplicity to navigate.

The rep in customer service has been awesome the whole time. She's stayed with us, reaching out over the 2years since we signed up to see how things are going and offer us training.

Having the past history to look at is very helpful. The customer service at CoolFront has been good when we have needed help.

Pricing is pretty accurate and the software is very simple to use. Service agreement with this software is amazing.

I like the ease of pricing service calls. I can make quotes to customers in under 1 min. most of the time.

We did not see anything as disadvantage with this tool.

You have to delete and start over. That is awful and wastes time.

There are no parts I don't like. I use this software fondly.

The customer support response to phone and email inquiries is slow. Additional charges for payment transactions should be billed per transaction only with no other monthly or annual fees.

We set this up for clients who still operate in a mom-and-pop-shop kind of way as an easy solution to update and improve the way they take service orders.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

FieldEdge Flat Rate Mobile (formerly Coolfront) is a cloud-based HVAC solution that allows users to carry and access their flat rate pricing and repair database on a mobile device. It caters to small sized plumbing, electrical and HVAC contracting businesses.


FieldEdge Flat Rate Mobile leverages a consolidated contracted service workflow. Users begin by entering work order information and assigning the service call to a field technician. Field technicians receive the work order on their mobile device based on which they can select repair plan from the existing database.


Invoices are automatically delivered to the business office and the customer as soon as a repair work is done. FieldEdge Flat Rate Mobile can also capture customer approval and signature within the mobile app. It also offers QuickBooks integration and carries over 25,000 repairs in its database.


FieldEdge Flat Rate Mobile is a zero-cost solution that charges per work order generated. Training, demos and cloud-based meetings are available to support users. A mobile app is available on iOS, Android and Windows Phone.



LongDescription

Labor Rates

Subcontractor Management

Dispatch Management

Contract/License Management

Electronic Signature

Invoice Management

Customer Database

Job Management

Scheduling

Self Service Portal

QuickBooks Integration

Technician Management

File Storage

Mobile Access

Commercial/Industrial

Service History

Real-Time Updates

Equipment Maintenance

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Calendar Sync

Billing & Invoicing

Customer Management

Accounting Integration

Inventory Control

Online Time Clock

Payment Collection in the Field

Cost Database

Quotes/Estimates

Change Order Management

Maintenance Scheduling

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Every work order created using the FieldEdge Flat Rate Mobile app costs $1.73 and $2 for every work order through books.

These fees can be incorporated into job prices and passed on to customers.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

FieldEdge Flat Rate Mobile

In Person

Live Online

Webinars

Documentation

Videos

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

FieldEdge Flat Rate Mobile vs Mindbody

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