All Robin Reviews
1-25 of 55 Reviews
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Josiah
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2020
Easy, Fast, Efficient
Robin is such an effective tool in our industry and seamlessly integrates our shared coworking space to ensure bookings are smooth, consistent, and accurate. There has never been any downsides to the software.
CONSI've experienced no notable functions or features of Robin that I dislike.
Carsten
Consumer Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Best Scheduling Display Software there is
We just moved into new office and one of the main problems of our users is to find the new meeting rooms. With robin ipads next to each conference room, they'll find it easier. Also, the maps feature is helping them a lot - we have displays in the hallway that show them their way.
PROSRobin has the general best look and feel of all the apps we tried. Zoom, Teem, everything felt just emotionless, but Robin is really fun to use. The folks there really put an emphasis on user experience. Our coworkers are happy to use it because it doesn't feel like another stupid corporate software. To optimize meeting room utilization, we enabled "abandoned meeting protection" - our users have to checkin, otherwise the room will be freed again. That's one of the best features in my opinion.
CONSWe have dozens of ipads to roll out some days, also in different offices - I was a bit disappointed that I couldn't configure robin on multiple individual ipads using MDM - or perhaps I haven't understood how.
Reason for choosing Robin
Robin provided the best user experience. It's fun to use, so our colleagues use it.
Reasons for switching to Robin
The software was being maintained by a trainee and eventuelly abandoned. Also feature-wise totally not on par with Robin.
Mari
Religious Institutions, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2020
Satisfactory
I did not set the software up, I was only a use, but I believe it was easy to setup.
CONSI definitely did not feel like this software was user friendly for scheduling meetings. I had to contact support a lot and sometimes they were not helpful or one issue led to another.
Americo
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Robin Check-In and Kiosks
Of of the biggest problems we solved with Robin was data-driven decisions when expanding existing spaces or building new ones. We used the data gathered from Robin to make informed decisions on how many rooms and what size to build to better serve our employees.
PROSIn our organization, our primary use case for Robin was conference room check-in. The thing I like the most about this product is the way it updates. We don't have to manage that using our MDM software. The software automatically updates to the latest version when it launches.
CONSWhile our team uses the kiosk application I think the design can seem less polished than others. It is also not true to scale like other software on the market. I think this is a fairly new product for Robin and probably a lesser used product that other companies. It does work well and I've seen improvements in the latest iteration.
Reasons for switching to Robin
Our decision to go with Robin was pushed over the edge by Robin creating a kiosk product that exceeded our expectations.
Ayush
Financial Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A perfect product in this Hybrid Environment Setup
Robin provided great functionality to make desk reservation and helps finding the designated seats for particular teams in office. It also gives a great projection on who all are going to be available to plan some in person catchups with the peers.
CONSI liked the feature of Check-in but probably Robin options but people coming in different shift miss to mark the check-in on time and their seats usually get released .
Reason for choosing Robin
Robin was easy to integrate with our existing setup and pricing was better in comparison to Condeco.
Colleen
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
System well used in office
Have had some issues with system constantly not being able to save changes to publish.
PROSAt first I was sceptical as a new user but overtime have come to understand the capability of the program and it is a good tool for a project with a large turnover of staff.
CONSI feel that being able to have separate colours for pods/desks would be helpful for when staff are looking for their team area to book.
Reason for choosing Robin
Had nothing to do with purchasing as this is done by corporate
Peddiraju
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Feedback on Robin
Happy to use Robin
PROSThe ease of use the Robin from desktop or mobile app to reserve the desks . We use it to book desks within our all three office locations due to hybrid work model.
CONSneed an imrovement at desk reservations reports update time to time to find the list of employees who is booked the desks in advance.
Mohamed
Banking, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
It provides everything we need to customize the remote working environment to suit our needs.
Robin efficiently provided everything we needed to work remotely, as documenting working hours, sharing tasks with colleagues, and holding meetings became very smooth.
PROSRobin is a flexible and easy-to-use application that allows us to transfer my real workplace into virtual reality and arrange it as I wish. There are many great tools that naturally enable me to accomplish all my daily duties. With Robin, I can easily submit a request to work remotely as well as document start and departure times accurately. It's great how Robin gives you the full details of the office, so we can see who's actually there, and the scheduling lets us know when the meeting room is available, so we can pick the right times to hold meetings.
CONSRobin is easy to use in general, but sometimes it is not without some difficulties, especially when booking appointments, as I may not get a notification to confirm the reservation, which forces me to try again more than once until the reservation is confirmed.
Chris
Automotive, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Great Hoteling Software
Easy to integrate in our environment, great customer service, and receptive to feedback about improving the product and implementing new features based on that feedback.
CONSPricing could be more flexible such as opting out of certain features reduces the cost footprint
Nikolai
Verified reviewer
Marketing and Advertising, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Robin as good base for resolving your meeting room problems
We use it in the whole organization. Robin helps us to find a flexible and powerful solution for room booking and management on the go. Releases time in our rooms deleting canceled meetings (ghost meetings protection) and show meeting room usage inside the company
PROSFast-growing, their solutions keep up with time, availability (99.9%)
CONSBasic analytics (not flexible), the small ecosystem,
Shannen
Verified reviewer
Design, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
3
Reviewed September 2023
Simple and clean but needs more intuitive interface
It does the job. But the fact meeting rooms need to be booked via another system suggests that there can be some improvements to be made. I would also like to be able to favourite my desk at the home screen and book it in a single step.
PROSSimple and clean design - I can see right away which desks are available.
CONSIt doesn't feel intuitive. It took me a while to find the 'book multiple days' option. And even that requires me to tap on every single day instead of selecting multiple days easily. We also don't use Robin to book meeting rooms because it's hard to see in a calendar view at what times exactly a room is available.
Brian
Insurance, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Execellent Cloud based Room Reservation System
The overall experience we have with the Robin platform is fantastic. Support is quick and the team is available when you need them to be. Operation and reservations on the system are easy whether it be at the device or via the web page. Users have flexability of also using an App on their mobile device. Pretty useful when you have users coming and going. With Covid, we are looking at options for hoteling users who may be coming into the office, so we may expand our platform, but we need to make sure it fits into a financial budget. I am pleased with the over 2+ years or more that we have been using the platform. It has caused significant improvement of reserving rooms/spaces with our offices.
PROSThe primary features of the system that we liked was that it was cloud based requiring no infrastructure to maintain and that it tied right in to exchange and did everything almost automatically. The ease and set up of the platform is very easy. Room setup and configuration again are very ease of use and not technical. User adoption is fairly straight forward as well. We use Apple IPad mini's for our enviroment and the units pair with mounts from a third party look great outside of the rooms.
CONSSome of the additional features and add-ons we felt were a bit overly priced and would like to see more bundled options for all services without having to add significant investment into the stack of features. I would like to use the Desks, and other features, but the ROI or justification of cost could not be done for us at this time.
Adam
Verified reviewer
Computer Software, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Excellent Customer Support, New Features
Recently, Robin helped us to ditch our old spreadsheets we used for keeping track of seating plans when we activated their desk booking/space management modules. We've also been using the space management module's planning feature to help with our post COVID return to the office plan, as it allows us to visualize physical distancing on our floorplans.
PROSRobin is basically the industry standard for conference room booking management. Users are familiar with the product and it is super user friendly. Easy to integrate with the most popular calendaring platforms - Outlook, Google, etc. Now Robin is iterating and adding interesting space management features to compliment their desk booking module.
CONSRobin still has a lot of open runway to refining the new features they are adding- it may not be as robust in these new areas as competitors. Thankfully however, they are keen to listen to their customers with regards to prioritizing these improvements.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Room and Resource Management at it's finest
Robin Powered has helped us provide structure to our hoteling and meeting/collab rooms across our 5 offices. It has helped saved time (and with it money) by providing the tools need to book and manage these shared spaces. No more headaches with dueling meeting requests and 'room squatters'!
PROSRobin Powered is a great tool to help manage the chaos of an open work space and helps augment other technologies in meeting and collab spaces. Key Features/Benefits - Easy to understand pricing with lot so of great features at entry level. - Ability to use Android tablets and Ipads. - Great branding/customization to give it a unique look/feel for office space. - Easy to understand and use from a booking perspective.
CONSI have no real issues/cons with the product. It would be nice to have some more improved remote management to help troubleshoot issues. It would be great to see Robin continue to integrate with other applications.
Matt
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Perfect conference room display!
Robin has been great for reducing help desk calls too! People can see everything they need to know about the room right on the display!
PROSI really like being able to walk up to a room and to be able to see if it is available and reserve the room for immediate usage without having to use a phone or laptop. Just push one button on the display and I can get right to work. I also like that each room displays what devices and capacity each room has. This has saved me from booking the wrong room when I need a conference phone or projector.
CONSI would like the ability to have multiple pictures of the room. Sometimes one pic cannot show all of the features of a room.
Mark
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great App for Room Scheduling
The few issues I have had have been quickly resolved, the support staff are very helpful and knowledgeable about their product.
PROSRobin Powered was easy to set up and works well. There are a lot of options for the tablet displays, including pictures of the room, color coding.
CONSNothing so far, the product does exactly what was advertised.
Reasons for switching to Robin
The options that Robin Powered offered fit our needs better.
Susan
Biotechnology, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Robin review
In our shared space with several start-up companies, Robin has been exceptional in helping us all share the office spaces. Especially, now that we are dealing with pandemic related restrictions.
PROS1. easy to see what rooms are available 2. easy to reserve room 3. easy to include colleagues 4. the reminders are helpful
CONS1. losing my reservation when I forget to check-in 2. needing to kick people out when they overstay their reservation - need a reminder for when reservation is done.
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Robinpowered for the new normal
Easy to setup, Visualization is ready,
PROSEasy sign in with Office 365, easy to implement for return to office, allocation of hotdesking, easy booking of rooms, and connection to website or room display devices (tablets) for meeting schedules.
CONSNothing much but wish for more visualization, and calendar feature to help book free time of colleagues schedules. Auto scheduling feature of next available free time of rooms and colleagues, and maybe extension to external people outside the O365 environment thru web based scheduling using HTML links.
Reason for choosing Robin
Cost and easy to use
Anonymous
201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2019
keep track of meeting locations
helpful for solving the problem of room availability in a corporate office with multiple shared meeting spaces.
PROSmanagement of shared meeting spaces in a large office. Integration with gmail for simple room reservations. Mobile App to quickly see what rooms are available right now.
CONSdifficult to integrate with older email systems; separate room reservation required from the meeting invitation. recurring meetings is still a beta feature. failing to check in for a meeting releases the room too quickly. Separated employees still have recurring meeting reservations tying up rooms.
Marat
Internet, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Objective and Positive feedback
Immediate booking from iPad, room availability
CONSSupport works on US timezones only, features for COVID state are in the development yet
Rachel
Verified reviewer
Hospital & Health Care, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2018
Way easier to setup than I thought, great analytics for those data nerds.
The ability to quickly book rooms right outside of a conference room is great. Able to see what rooms are available, for how long, and what ones are in use and by whom. I think it helps get the most out of our meeting spaces.
PROSEasy setup Analytics Clean interface Friendly customer support Additional features seem to be added often.
CONSChrome extension for Google calendar, logs out after awhile so makes using it a pain. To get the most out of it, I'd need staff to login to the Robin website not ideal with my group of users.
Zachary
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Good but can live without it.
Really great tool for helping coordinate room booking and sharing. Facilitates organization without the need for whiteboards/or printing schedule cards.
CONSThe software is great, the only thing is it's typically not business critical. A really "nice to have" option that we could probably live without if we had to.
Daniela
Leisure, Travel & Tourism, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2020
Go-to companion for everything related to the office
Overall Robin is a great product, it's easy to use even as a relatively new user and is my one source for everything related to office management - and as busy employee that saves me time.
PROSAs an active user of meeting spaces in the office, having them organised and administered through Robin has been a delight. Previous room booking systems struggled from double-bookings and had a legacy feel to them - Robin on the other hand has a clean UI, some interesting analytics which are always engaging to check in on and is generally well integrated with the rest of the company e.g. contact info, admin etc.
CONSAs our organisation is quite large Robin can sometimes be a little slow to load and administer a room booking, however, the intuitive UI does in some part make up for that.
Robin
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2020
I love Robin
Easy to use. Some great settings to allow changes during social distancing times.
PROSIt is easy to use. Just a click or two to get what I want done.
CONSThe system has been upgraded and there is nothing I don't like with Robin
Andres
Entertainment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great program
Everything is great.
PROSThe best feature is that you can draw a map of the office and people can easily identify the diferent desks and book them.
CONSThat you can't book several days at the same time.