---
title: "Schedulefly Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Schedulefly. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Schedulefly is a good fit for you!"
source_url: "https://www.softwareadvice.com/ca/scheduling/schedulefly-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/)

/

[Schedulefly](https://www.softwareadvice.com/retail/schedulefly-profile/)

/

Schedulefly Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/retail/schedulefly-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/retail/schedulefly-profile/alternatives/)

# Schedulefly User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 140

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.9/5
- Value for money: 4.9/5
- Functionality: 4.8/5

### Rating distribution

- 5 stars: 121 reviews (86%)
- 4 stars: 18 reviews (13%)
- 3 stars: 0 reviews (0%)
- 2 stars: 1 reviews (1%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Being able to create different jobs, request off, offering or picking up shifts can be done easily and manager have to approve shift changes which keeps management in the loop.
- I appreciate the customer service, the flexibility of the software, and how they truly understand the needs of restaurant owners.
- I haven't even begun to use Schedulefly's sales tracking but I am excited to see even more of what this app can do.

### Most mentioned cons

- Merging of accounts when opwrating more that one location is not the easiest to merge.
- There’s no warning message to alert you that you’re distributing the existing schedule, which can lead to confusion.
- I don't like the limited options of breakfast, lunch, and dinner when selecting shift times

## Schedulefly customer reviews

Showing reviews 1-25 of 140 (page 1).

### 15 years of use

- Overall rating: 5/5
- Reviewer: Rick D.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Customer service is fast and great. Pricing is well worth it (especially the yearly). I've never had a single complaint from a user about it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use. Intuitive. It has all the features you need for easy scheduling without a bunch of clutter.

#### Cons

If you need something that is going to integrate with your payroll or POS then this product may not work for you.

#### Reasons for switching to Schedulefly

It was more expensive and had features we didn't need.

---

### Excellent for Schedule Management of Multiple Locations!

- Overall rating: 5/5
- Reviewer: Joanne M.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Fantastic. Lots of flexibility and reports that work very well for our operation! We are a multi-location operation, and schedulefly allows us to manage the entire team in one viewable platform!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is user friendly. The schedule view is great! The schedule is easy to edit and maintain. The team can see all locations this is a benefit when shifts need to be changed. The note field allows us to update staff on details of their shifts like overtime or changes to their shift start and end times. The employee information on hours worked is a necessity when we are distributing hours, or calculating overtime above their regular working hours.

#### Cons

We have a lot of shifts that cross the dates - if the schedulefly was able to interpret and allow us to input a shift that starts on one day and ends on another that would be great. For example we have shifts that start at 8pm on a Friday and finish at 4am on the Saturday. We need to enter these as two shifts.

#### Reasons for switching to Schedulefly

It was very time consuming! Each shift had to be entered in one at a time, the repeat function on the calendar works well, but there are many places where mistakes could be made.

---

### Simple but data breached

- Overall rating: 2/5
- Reviewer: Reese R.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It functioned as we needed for a basic scheduling app. Nothing fancy.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Simplicity. Nothing fancy, just the basics.

#### Cons

Recently stopped using schedulefly after data breach.

#### Reasons for choosing Schedulefly

We now switched to 7 shifts. It integrates well with toast and has great messaging service

#### Reasons for switching to Schedulefly

Price

#### Vendor response

Reese, I respond to every review, and I'm always polite and professional. But I'm not buying this is a real and honest review. We average a 4.8 rating on here, and our customer service is absolutely unmatched, yet you gave us a 1 for customer service. On that alone, I don't believe this is an honest review. Tactics like this are easy for other buyers to see through. -Wil, Co-owner, Schedulefly

Replied June 2023

---

### The best Hospitality scheduling program out there

- Overall rating: 5/5
- Reviewer: Christopher S.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As a hospitality veteran of twenty years I can honestly say this is the very best scheduling platform out there. The price point is so reasonable. I was able to teach myself every feature easily. I now have consistent communication with my team. Time off requests are easily approved and full weekly/monthly format more than helpful. I haven't even begun to use Schedulefly's sales tracking but I am excited to see even more of what this app can do.

#### Cons

No cons for me yet. I have not used the apps sales tracking yet but I am certain that will also be easy to use and accurate.

#### Reasons for choosing Schedulefly

Easier to use, and communication across the restaurant has improved

#### Vendor response

Thank you so much for taking to time to give us a review, Christopher. We really appreciate the chance to serve you and your team! Hit my cell any time I can do anything for you. -Wil 704-906-2031

Replied May 2026

---

### Great choice for scheduling

- Overall rating: 4/5
- Reviewer: Helene T.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

We have had questions in the past and every time we sent an email with questions, we always get an answer the same day. Great company to work with. I am not planning to change any time soon.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The French Twist is a small coffee shop/creperie and we have 19 employees and we been using Schedulefly since 2014. Great value for all the feature Schedulefly offers. It is very easy to use and our team loves how easy it is to use. Being able to create different jobs, request off, offering or picking up shifts can be done easily and manager have to approve shift changes which keeps management in the loop.

#### Cons

The only thing that I would like to see change is to be able to permanently request off for a fix period. For instance: when employees get their school schedule for the next semester a month before school starts, they cannot permanently request off from the beginning of their semester to the end. Even when they start their permanent requests offs a month later, it will automatically start the request off right away therefore, employees have to manually enter their request offs for every day and time their are in class for each week of the semester.

#### Reasons for choosing Schedulefly

Actually, I really can't remember what company I looked into, it was over 12 years ago but when Schedulefly was recommended to me by a nearby restaurant: E.W. Becks, it was enough for me to try it out and it works perfectly for my business.

#### Vendor response

Thanks Helene, y'all are awesome and we're proud to serve you. We have a solution for you for the Time Off issue. Hit my cell and I can tell you how to manage it. - Wil 704-906-2031

Replied April 2026

---

### Great value and great service

- Overall rating: 4/5
- Reviewer: Melisa L.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We've had a very positive experience with schedulefly. It has been so seamless, that even if we'd spitballed about changing, we honestly wouldn't.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Schedulefly has been our go to scheduling tool for nearly ten years now. You cannot beat the value for this product when it comes to price per employee and included features. FlyNotes makes a big difference for us. Another thing that sets them apart? If you need support, you end up with a real answer from a real human.

#### Cons

The UI is a little behind the curve, but that's the intention... Schedulefly doesn't put a lot of emphasis on being the flashiest/having the best app, etc, but that's how they keep their price down. The learning curve is a little steep compared to other platforms and can feel a little clunky on both the employee and management side.

#### Reasons for choosing Schedulefly

FlyNotes is a huge asset. While 7shifts works similarly, the manager log is not part of their regularly priced platform. Having this historical data is incredibly valuable to us and is a huge part of what sets Schedulefly apart for us.

---

### Simple but gets the job done.

- Overall rating: 5/5
- Reviewer: Chris M.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Had Schedulefly, changed to another company with more bells and whistles and then switched back, and no plans to change again.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Simple platform that gets the job done. Easy for both the scheduler and the employee, and you can't beat the cost.

#### Cons

Happy with all aspects, tried another software that offered more bells and whistles and seemed always have more problems.

#### Reasons for switching to Schedulefly

Constant issues with the software and didn't use the added features.

#### Vendor response

Thank you so much for the review, Chris. We're super proud to serve you and your crew! Hit my cell any time I can do anything for you. Wil 704-906-2031

Replied April 2026

---

### The Toyota of scheduling apps.

- Overall rating: 5/5
- Reviewer: Nicole W.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

The app and the schedulefly team are always reliable. They make you feel like their only client. 19 restaurants over 15 years with them. Always great!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It gets the job done and then some. No over the top bells and whistles, fair price, and amazing customer service.

#### Cons

There's nothing that I don't like. I've made suggestions to make the app slightly more intuitive which it seems they're working on.

#### Reasons for choosing Schedulefly

cost, customer service, ease of the platform.

#### Vendor response

Thanks so much, Nicole! We're so proud to serve y'all! As you know, I'm around any time on the flip phone 704-906-2031. Wil

Replied April 2026

---

### Schedulefly won't disappoint you

- Overall rating: 5/5
- Reviewer: Todd M.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

I've been with Schedulefly for nearly a decade. I've explored other scheduling software. Schedulefly does exactly what I need it to do and it does it easily and efficiently. As I celebrate 3 decades as a restaurant owner this year, I can't tell you how many companies I've worked with that claim to want to be "partners" in regard to how they work with my company. The guys at Schedulefly talk that same talk, but unlike almost all the others, they completely walk the walk. Proud to be partnered with this wonderful company.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The program just works. Support is available quickly. Questions are always answered...promptly. It's easy to use on the admin end and the staff end. The learning curve is short. You can tell former restaurant people designed this. The price is more than reasonable.

#### Cons

I really have nothing. The only feature I'd like to see added would be a reconciliation process where past log ins/log outs along with actual sales figures could be put in to see where the store was off budget on.

#### Reasons for choosing Schedulefly

Ease of use, first and foremost. Communication on initial setup was fantastic. Price is beyond reasonable for service provided.

---

### 10 years of Schedulefly :)

- Overall rating: 5/5
- Reviewer: Cindy H.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

We have been with Schedulefly for over 10 years. They are very easy to deal with and very reasonably priced and the site is so easy to use and easy for staff to use and trade shifts etc. I'd much rather use them than integrate every little thing with our POS company.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love that when you reach out with a question the owner gets back to you:) It's a small business and they are always so helpful!

#### Cons

Sometimes it feels like I'm doing extra steps to post a schedule but I'm so used to it at this point that it's not a big deal.

---

### Best Purchase Yet

- Overall rating: 5/5
- Reviewer: Marilyn R.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

This program is easy for my employees to request when they want to work or ask for time off. I have never heard one complaint from them.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have used Schedulefly since their inception. It does everything we need for it to do, No added extras that are never used. I started with 1 store and now have 7 using this program.

#### Cons

I can't think of one thing that I would change

#### Vendor response

Thanks Marilyn. Y'all have literally been with us since the very beginning. 18 years!! Absolutely amazing. We appreciate you so much.

Replied February 2025

---

### Great job!

- Overall rating: 5/5
- Reviewer: Seth L.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

We have been with Schedulefly for almost 7 years now. We have 8 locations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Accessibility and prompt responses from Wil and Hank!

#### Cons

No cons come to mind with respect to Schedulefly

#### Reasons for switching to Schedulefly

Cost savings is the main reason we switched

---

### 4th Company Using ScheduleFly

- Overall rating: 5/5
- Reviewer: Rob J.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

Love SF. Easy to use. Easy to navigate. The staff is super responsive to any questions

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

SF is the easiest Scheduling program out there. For owners, managers and staff. Very reasonably priced. And now there is APP!!

#### Cons

My only criticism was there wasn’t app but that has been rectified. All good. This is my 4th company using SF.

#### Vendor response

Thanks so much for the review, Rob! We really appreciate the business and the opportunity to serve you and your team. I'm your guy if you ever need anything, cell is 704-906-2031.

Replied November 2024

---

### HuHot schedulefly review

- Overall rating: 5/5
- Reviewer: Andrew T.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

Wonderful! Game changer, and customer service is amazing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Convenience and ease of access, very intuitive

#### Cons

It would be nice to Mass block dates for requesting time off as well as blocking off requestability dates

#### Vendor response

Thanks Andrew, appreciate this awesome review! Hit my cell any time I can do anything for you, always happy to help. Wil 704-906-2031

Replied November 2024

---

### Soulshine Pizza

- Overall rating: 5/5
- Reviewer: Frederick A.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

I have used this platform for 10+years. Its been awesome.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and professionalism. The entire platform is awesome.

#### Cons

Merging of accounts when opwrating more that one location is not the easiest to merge. However they have always taken care of it in a timely manner.

#### Vendor response

Thanks so much for the awesome review! We're proud to serve you. Hit my cell any time I can do anything for you. - Wil 704-906-2031

Replied October 2024

---

### Simply Amazing!

- Overall rating: 5/5
- Reviewer: Dave O.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This review was submitted organically. No incentive was offered

We have been using Schedulefly since 2014 and loving every minute of it. From the first time we posted the schedule, and someone wanted to trade a shift - we directed right to Schedulefly. The ease of use for this system is absolutely amazing, while offering a level of detail you would find in systems costing thousands of dollars. There are so many cool features about Schedulefly - the one that we love the most is how the Company is run. When you call Schedulefly, you don't get sent to a call center with people reading a script - you actually talk with one of the 5 guys that created the system. In the years that we have used the system, we have called about 4 times, not for issues, but for adding a location, or asking for a little guidance on a report. Each call was answered by one of the guys and they were very pleased to talk with us, and guide us int the right direction. The system is so intuitive, you can be up and running in no time. The schedule is sent via text and/or email, along with being on the home screen for the user, you can view the schedule in graph (coverage) format, by person or by department. We have eliminated our manager log, as everything is recorded on the system. I absolutely love to tell our new hires about Schedulefly, and always get great feedback from the users. Rep. have created an amazing, value-added system - my review can't even do it justice. Thank you Schedulefly Team!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Schedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager.

#### Cons

Honestly, I haven't found an issue with the service

---

### Employee Scheduling

- Overall rating: 5/5
- Reviewer: Dan L.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

Great, I recommend it to all my friends in the industry.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Schedulefly has made our lives so much easier when it comes to scheduling. The modern restaurant employee want a flexible schedule. It's not ideal for us, but it helps us attract better employees and we wouldn't be able t manage all the requests without SF. From my end I like being able to login and see who's working so I can manage payroll expense. SF is by far the best scheduling software I've come across in my 20+ years in the restaurant business.

#### Cons

I can't think of one right now, I will circle back when I do.

---

### Fantastic Scheduling Software

- Overall rating: 5/5
- Reviewer: Brian C.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Besides the great guys that run the company, it is very user friendly. The customer service is 2nd to none.

#### Cons

Might not have as many bells and whistles as other scheduling software but that's another pro in my opinion. The ease of use is great.

#### Vendor response

Thanks Brian for taking the time to write a review. We appreciate you and your whole crew. As I've told you we think you have one of the best-run restaurant groups in the country, hands down! We believe "less is more" so thank you for using the "Con section to highlight that premise.

Replied April 2024

---

### Schedulefly - The Best, most simple to use, well supported piece of scheduling software there is!

- Overall rating: 5/5
- Reviewer: Jon S.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

Incredible!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There is support from the actual [SENSITIVE CONTENT] of the company and their commitment to helping the service industry, it's employees, managers, and owners succeed. Between podcasts about the industry, calls from the [SENSITIVE CONTENT] to check in on us as customers, and a genuine concern for our wellbeing, there's something very special at work with these guys. The support is lighting fast. The program is kept simple for a reason. The reason keeps it up and working and very easy to trouble shoot.

#### Cons

I am biased. I love schedulefly and the culture of the company. So I am N/A to this question. Software doesn't integrate with other software but that's what keeps it running and reliable ALL the time!

---

### Best scheduling app

- Overall rating: 5/5
- Reviewer: Erica P.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s easy to use and navigate. I like the function that allows you to add notes to the top of each day with color coding

#### Cons

Sending out messages to staff. Not everyone has their notifications on so it’s not as effective as it should be.

#### Vendor response

Thanks Erica, we really appreciate you taking the time to post this awesome review. Super proud to serve y'all!! - Wil

Replied April 2024

---

### Solid, thorough, no b.s. frills, quality industry specific program w/ TOP notch customer service.

- Overall rating: 5/5
- Reviewer: Travis T.
- Verified reviewer: Yes
- Product usage: Used daily for more than 2 years
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

Already stated. It's good stuff.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It works, it's consistent, it eliminates so many unnecessary miscommunications, it empowers our crew and allows flexibility with scheduling across the board, whilst strengthening the teamwork mentality. It keep everyone accountable and connected without being invasive. The Schedule Fly crew are committed to their product and live it through their customer support as well as involvement in the restaurant industry as a whole.

#### Cons

Haven't found one yet. It is simplistic, functional and thorough by design, happy customer for several years now.

---

### Schedulefly is the best product and service on the market!

- Overall rating: 5/5
- Reviewer: Chris D.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

Used it for 12 years with no issues,love the product, cost and service

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use, affordable and excellent customer service (which is rarely needed)

#### Cons

We have had no downside with this product

#### Reasons for choosing Schedulefly

Wil Brawley

---

### Make your life easier

- Overall rating: 5/5
- Reviewer: John G.
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very user friendly for staff and management.

#### Cons

Only the fact there is no mobile app - but the desktop version works perfectly fine on any device

#### Reasons for choosing Schedulefly

I already had prior experience with it, and was very pleased with how much easier it made my life, as well as my staff's.

#### Vendor response

Thanks John, appreciate ya my man! Super proud to serve you and your awesome crew.

Replied April 2024

---

### Best thing that happened to our staff!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Many in the restaurant industry need a very flexible schedule. This software helps to keep the many shifts trades and crazy schedules straight.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Staff is able to take shift trades and scheduling into their own hands.

#### Cons

Software will not allow shift trades less than 24 hours in advance.

#### Vendor response

Thank for the nice review! Shift trades can happen within 24 hours - that's a setting your GM/owner has in place. They can remove the 24-hour block any time.

Replied December 2018

---

### We love Schedulefly!

- Overall rating: 5/5
- Reviewer: Ashley P.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The time I save every day and how easy it is for my employees to view and manage their schedules are the best benefits of using Schedulefly for us. We went from a paper schedule with notes everywhere, sometimes lost in the shuffle, to a schedule that can be accessed and updated at any time, from anywhere, instantly. There is no excuse now for an employee not knowing their schedule or changes to the schedule!

#### Cons

There really isn't anything I would change. We have been using Schedulefly for more than 6 years and we love it.

## More reviews

[Next reviews](https://www.softwareadvice.com/retail/schedulefly-profile/reviews/?page=2)

---

Schedulefly Reviews, Pros and Cons - 2026 Software Advice