--- title: "UKG Pro Software Reviews, Demo & Pricing - 2026" description: "Review of UKG Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ca/scheduling/ukg-pro-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / UKG Pro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/ukg-pro-profile/alternatives/) # UKG Pro Review Custom quote 1 plan Wondering if UKG Pro is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview UKG Pro 4.3 [(729)](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) Pricing Pricing available upon request ### About UKG Pro UKG Pro Human Capital Management (HCM) software is a workforce management solution designed to align people strategy with business goals. It serves various industries such as healthcare, retail, hospitality, public sector, manufacturing, logistics, financial services, and field services, offering solutions for complex workforce needs. The software includes AI insights through Bryte AI to streamline work processes and enhance employee experiences. UKG Pro provides modules for human resources management, talent acquisition and development, time and attendance tracking, workforce scheduling, and global payroll management. It features workforce planning tools to forecast labor demand and analyze trends, along with compliance automation to meet HR, payroll, and employment requirements. UKG Pro offers customizable reporting and analytics for actionable workforce insights. The system includes communication and collaboration features to foster employee engagement. The platform is built on a secure infrastructure designed to scale with business growth while maintaining data protection and privacy standards. Wondering if UKG Pro is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. ## UKG Pro User Interface ## Popular UKG Pro Alternatives Main Product UKG Pro 4.3 [(729)](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.12Value for money - 3.98Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1496)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.34Value for money - 4.46Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4851)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.9 [(4302)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3529)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.50Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1910)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price ## UKG Pro Pros and Cons We analyzed 729 verified reviews for UKG Pro to find out what actual users really think. Select to learn more Straightforward And Intuitive Experience UKG Pro is designed for simplicity, with users consistently noting its easy setup and navigation. The platform helps streamline daily HR tasks, making it accessible for all levels of users. Most functions are clear and convenient, allowing quick learning and efficient management of HR processes. Comprehensive Employee Data Access With UKG Pro, all employee information is housed in a single location, making it easy to manage payroll, benefits, time tracking, and HR records. Employees and administrators can quickly access, update, and report on essential data, reducing manual tracking and improving accuracy across the organization. Centralized Payroll Management Tools UKG Pro brings payroll, tax documents, pay stubs, and benefits together in one platform. Employees can easily access compensation details, request time off, and update direct deposit information. The system streamlines payroll processing and reporting, making it simple to track pay history and manage payroll tasks efficiently. Confusing And Cluttered Navigation Navigating UKG Pro can be challenging due to cluttered menus, hidden options, and a layout that requires many clicks to access basic information. Users find it hard to locate features, with unintuitive menu placement and frequent need for help to find what they need. The navigation design often slows down routine tasks. Non-Intuitive And Outdated Interface The user interface in UKG Pro is often described as clunky, basic, and not user friendly. Users struggle with finding options, learning new functions, and dealing with a layout that feels outdated. The interface lacks intuitiveness, making it harder for both new and experienced users to perform tasks efficiently. Limited And Complex Feature Set UKG Pro's features often feel rigid and lack flexibility, with users reporting dual data entry, slow updates, and cumbersome processes. Some modules are difficult to implement or use, and basic tasks can require navigating multiple screens. The system can be overwhelming and doesn't always meet evolving business needs. ## UKG Pro Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## UKG Pro Features - Popular features found in Payroll 401(k) Tracking Benefits Management Check Printing Compensation Management Compliance Management Direct Deposit Employee Database Self Service Portal Third-Party Integrations W-2 Preparation Wage Garnishment - More features of UKG Pro 360 Degree Feedback Activity Dashboard Ad hoc Reporting API Applicant Tracking Approval Process Control Assessment Management Attendance Management Attendance Tracking Availability Management Background Screening Benchmarking Benefits Dashboard Billing & Invoicing Budgeting/Forecasting Calendar Management Candidate Management Career Development Clock In/Out Collaboration Tools Competency Management Compliance Tracking Configurable Workflow CRM Customizable Fields Customizable Templates Dashboard Data Transformation Data Visualization Document Management Drag & Drop Electronic Forms Electronic Signature Employee Engagement Employee Handbook Employee Management Employee Onboarding Employee Portal Employee Profiles Employee Scheduling Employee Self Service Feedback Management FMLA Administration For Accountants For Cloud Goal Management Goal Setting/Tracking HR Management Individual Development Plans Internal HR Interview Management Job Description Management Job Posting Job Requisition Labor Forecasting Learning & Development Learning Management Leave Tracking Mobile Access Mobile App Multi-Country Multi-State Negative Feedback Management Offboarding Onboarding Online Benefits Enrollment Organizational Charting Orientation Workflow Management Payroll Management Payroll Reporting Performance Appraisal Performance Management Performance Metrics Performance Review Management Progress Tracking Pulse Surveys Recommendations Recruitment Management Reference Checking Reporting/Analytics Reporting & Statistics Resume Parsing Resume Search Search/Filter Self-Service Content Curation Self Service Data Preparation Shift Swapping Sick Leave Tracking Skills Assessment Skills Tracking Succession Management Succession Planning Surveys & Feedback Talent Acquisition Talent Management Task Management Tax Compliance Time & Attendance Time Off Management Time Off Requests Timesheet Management Training Management Vacation/Leave Tracking Variable Workforce Visual Analytics Web-based Deployment Workflow Management ## UKG Pro Integrations Achievers Integration rated undefined from -1 review NetSuite Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review Intelligent Data Management Cloud Integration rated undefined from -1 review OneLogin Integration rated undefined from -1 review LinkedIn for Business Integration rated undefined from -1 review See all 35 integrations ## UKG Pro User Reviews Overall Rating 4.3 Ratings Breakdown 5 50% 4 34% 3 11% 2 2% 1 3% Secondary Ratings Ease of Use 4.2 Value for money 4.1 Customer support 4.0 Functionality 4.2 Marquita V. Verified reviewer Alternative Dispute Resolution 10000+ employees Used weekly for less than 2 years Review source Reviewed July 2026 UKG Pro: Heavy-Duty Payroll, High-Maintenance Tech 5 An overall assessment of UKG Pro reveals a powerhouse payroll engine that delivers flawless compliance but sacrifices modern user harmony \[G2, TrustRadius\]. It functions as a deeply dependable compliance system for complex operations, though it requires significant technical expertise to manage daily Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been really impressed with the Financial Wellness tools, specifically the ability to provide employees with earned wage access. It empowers our staff by allowing them to pull a portion of their pay ahead of regular cycles, which has been a great benefit for their financial flexibility. Cons: Obtaining prompt technical resolutions is challenging due to UKG's ongoing changes in account management assignments. This inconsistency hinders effective support and resolution. Read More AG Alexandra G. Verified reviewer Media Production 201-500 employees Used daily for less than 2 years Reviewed April 2026 Inquirer review 5 Very good. The implementation process ran very smooth and very productive. We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and is a little difficult to escalate certain cases. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The accessibility is way better than other platform, more user friendly for hte employees. It works really well with our recruitment sites. Cons: BI reporting is not very user friendly, and the customer service team is good, but in some cases the reponse takes too long Reasons for choosing UKG Pro The integration was very simple, everything we needed in one product. Reasons for switching to UKG Pro Our biggest complain was the customer service, we were not getting responses or a dedicated team Vendor Response Hi Alexandra, We appreciate the positive review! We're glad to hear that UKG has been very friendly for the employees of your organization. Replied April 2026 Read More ES Ellie S. Verified reviewer Education Management 1001-5000 employees Used weekly for more than 2 years Review source Reviewed May 2026 Still not great search 4 Ratings Breakdown 4 Ease of use 3 Customer support 5 Functionality Pros: The self-service portal is still my favorite feature here. I like the UX generally of this tool and I think it serves it's purpose Cons: I would say the search features still haven't been updated in a way that makes them more useful to me Read More FL Felix L. Verified reviewer Education Management 1001-5000 employees Used daily for less than 6 months Review source Reviewed June 2026 Safety Cordinator 1 Our experience with UKG Pro was mixed. The platform offered genuine strengths in ease of setup, organized reporting, and timely payroll processing. However, unresolved issues with vacation time accrual rollover — despite repeated escalations and a missed support deadline — ultimately undermined our trust in the system. After exhausting available support options without a satisfactory resolution, we made the difficult decision to terminate the contract. While UKG Pro has capable features, the gap between what was promised and what was delivered on the support side was a determining factor in our departure. Ratings Breakdown 4 Ease of use 1 Value for money 3 Customer support 1 Functionality Pros: The timekeeping setup was straightforward and easy to implement, allowing our team to get up and running quickly with minimal disruption. Reporting and analytics were also a strong point — reports were well-organized and provided the visibility we needed to manage payroll and scheduling effectively. Additionally, the payroll processing was reliable and deadlines were consistently met on time. Cons: The most significant frustration was with customer support. Vacation time rollover functionality did not work as promised, and despite assurances that the issue would be resolved by a committed deadline, the problem persisted well beyond that date. The lack of follow-through on a confirmed resolution was a serious concern that impacted our confidence in the platform's reliability and support team. Reasons for choosing UKG Pro Better features that would of been a big benefit for this area. Reasons for switching to UKG Pro to have better features and more accuracy Vendor Response Hi Felix, We’re sorry to hear about your experience and greatly appreciate you bringing this to our attention. We’d like the opportunity to learn more and see how we can help. Please contact us at feedback@ukg.com with additional details, and we will be happy to assist. Replied June 2026 Read More JJ Jessica J. Verified reviewer Staffing and Recruiting 201-500 employees Used daily for less than 2 years Reviewed April 2026 Highly Recommend 4 It is one of the better systems on the market, highly customizable, easy to use, and UKG offers a good support system. We have been with the platform for two years, and have been happy with it. Just wish I had more time in the day to truly customize the platform more. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The platform is overall easy to use for both end users for both the app and web versions. I prefer UKG Pro over UKG Ready for general layout, navigation, and overall structure. UKG Pro also offers more customization when compared to top vendors (ADP, all of the Pays, etc.). The support team is also responsive in a timely manner. Cons: The mobile app needs to be updated to include more features, for example, document acknowledgment. There are many end users who primarily use their mobile phones and will not use a computer; it is critical for the mobile app to provide all of the same options as the online version. Having to direct hundreds of employees to the web browsers when they use the mobile app is time-consuming and extremely confusing for end users. Reasons for choosing UKG Pro Ability to customize and cost were the driving factors. Reasons for switching to UKG Pro Needed to leave a PEO and was looking for a system that could handle a complex business. Vendor Response Hi Jessica, Thank you for leaving a review! Replied April 2026 Read More BB Brian B. Verified reviewer Construction 1001-5000 employees Used daily for more than 2 years Reviewed April 2026 HCM for the long haul 4 They showed a real commitment to listening to us and helping us solve our problems. We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our workforce. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: This solution has robust capabilities for our 2000 employee company. We have multiple union paygroups with different accruals and benefits packages and UKG Pro is able to handle them all. We have used it for 3 years and renewed. Cons: We implemented during the time of the Kronos and Ultimate solution merger, so at times there were growing pains, both with the solution and with support. Reasons for switching to UKG Pro To handle another level or organizational complexity. Vendor Response Thank you for leaving a review. Your feedback is greatly appreciated. Replied April 2026 Read More VR Verified Reviewer Hospital & Health Care 201-500 employees Used daily for less than 12 months Review source Reviewed April 2026 High end Employee Management solution. 4 Overall, it is a quality tool that is fairly expansive. It can handle onboarding processes, HRIS, benefits management, payroll management, self service timecard management, and time off requests. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: UKG Pro has been a reliable tool for managing employee information. From candidate processing to payroll to benefits management, it does it all. It has a good value for the money and a high level of support behind it. Cons: The website is nice, but the app has issues. Both have some features that aren't the most intuitive. Sometimes it takes a couple minutes to navigate to the right area for timecard punches resulting in missed minutes. Reasons for switching to UKG Pro Switched from a multi vendor solution using a local payroll organization and Bamboo HR. This solutions is also managed by our parent company. Vendor Response Thank you for leaving a review! Replied April 2026 Read More RS Rosemary S. Verified reviewer Hospital & Health Care 10000+ employees Used daily for less than 2 years Review source Reviewed June 2026 Easy breezy 5 My overall experience with this app I have to give 5 stars. I haven't had any issues with it at this time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to clock in and out. Requesting time off and viewing pto is a breeze. Commutation with the supervisor when requesting time is easily viewed. User access is very on point. Cons: There is nothing i can say about this appt. It is very easy to use and so far it has been the easiest time card I have ever used. Read More SS Swaminathan S. Verified reviewer Hospitality 1001-5000 employees Used weekly for less than 6 months Review source Reviewed June 2026 UKG Pro... 5 UKG Pro is a reliable and feature-rich HCM platform that effectively supports HR, payroll, talent acquisition, and workforce management needs. Its robust functionality and integration capabilities make it a valuable solution for organizations of various sizes. While there is a learning curve for some advanced features, the platform delivers strong operational efficiency and employee management capabilities once fully implemented. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and time-tracking capabilities. The integration of multiple HR functions into a single system improves efficiency and reduces administrative work. Cons: Some areas of the platform can be complex for new users, and certain reports or customizations may require additional training or administrative expertise. System updates occasionally introduce workflow changes that require adjustment. Read More IW India W. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 6 months Review source Reviewed July 2026 Good system 4 Super easy to use. I wouldn’t change anything about the mechanism. I would only change the display. Everything else was perfect. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to use and understand. I had no issue finding anything. Also if I needed help, the help button was accessible. Cons: Honestly, the color scheme of it, and just the overall generic feeling. Personally, I just like things that are a little more vibrant. Read More Showing 1 - 10 of 729 Reviews [See All Reviews](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) ## UKG Pro Popular Comparisons [RUN Powered by ADP vs UKG Pro](https://www.softwareadvice.com/hr/adp-run-profile/vs/ukg-pro/)[Rippling vs UKG Pro](https://www.softwareadvice.com/hr/rippling-profile/vs/ukg-pro/)[Deel vs UKG Pro](https://www.softwareadvice.com/hr/deel-profile/vs/ukg-pro/)[BambooHR vs UKG Pro](https://www.softwareadvice.com/hr/bamboohr-profile/vs/ukg-pro/)[Paylocity vs UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/vs/web-pay/)[Paycom vs UKG Pro](https://www.softwareadvice.com/hr/paycom-profile/vs/ukg-pro/)[ADP Workforce Now vs UKG Pro](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/ukg-pro/)[Paychex Flex vs UKG Pro](https://www.softwareadvice.com/hr/paychex-flex-profile/vs/ukg-pro/)[Paycor vs UKG Pro](https://www.softwareadvice.com/hr/paycor-perform-profile/vs/ukg-pro/)[Asure vs UKG Pro](https://www.softwareadvice.com/hr/asure-payroll-profile/vs/ukg-pro/)[isolved vs UKG Pro](https://www.softwareadvice.com/hr/isolved-profile/vs/ukg-pro/)[Patriot Software vs UKG Pro](https://www.softwareadvice.com/compare/3746-Patriot-Software/vs/419212-ukg-pro/)[Gusto vs UKG Pro](https://www.softwareadvice.com/compare/20428-Gusto/vs/419212-ukg-pro/)[Dayforce HCM vs UKG Pro](https://www.softwareadvice.com/compare/4592-Dayforce-HCM/vs/419212-ukg-pro/)[Proliant vs UKG Pro](https://www.softwareadvice.com/lms/pro-liant-profile/vs/ukg-pro/)[Workday HCM vs UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/vs/workday-hcm/)[HiBob vs UKG Pro](https://www.softwareadvice.com/hr/bob-profile/vs/ukg-pro/)[QuickBooks Payroll vs UKG Pro](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/vs/ukg-pro/)[Centrally HR vs UKG Pro](https://www.softwareadvice.com/hr/centrally-hr-profile/vs/ukg-pro/)[UKG Ready vs UKG Pro](https://www.softwareadvice.com/compare/419212-ukg-pro/vs/419228-UKG-Ready/) [Compare All Alternatives](https://www.softwareadvice.com/hr/ukg-pro-profile/alternatives/) ## Other Top Recommended Payroll Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3529) Recently recommended **462** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1376) Recently recommended **455** times [TriNet HR Plus](https://www.softwareadvice.com/hr/zenefits-profile/) **4.2** (823) Recently recommended **287** times [Paycor](https://www.softwareadvice.com/hr/paycor-perform-profile/) **4.3** (3068) Recently recommended **285** times Stuck Between Options? 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