SIMS, gradebooks, lesson plans, enrollment/billing....it does it all!

The design of the product makes it easy to learn and use. The Gradelink team is super responsive both when you reach out, and they take customer suggestions for added funtionality seriously. Gradelink upgrades its product regularly with useful features. What you get for their price point cannot be beat by other SIMS products. I had a school full of reluctant users when we adopted Gradelink, and now I have a school full of rabid fans!

I cannot think of a single thing. Even their online help is good, and I am NOT a fan of most online help areas!

Experience has been good. Customer service is excellent - respond usually in the same day, even when I am on the East Coast and they are at West.

It is very user friendly and covers everything we need. I like that you can easily correct issues in the finance area. Email and text messages are easy to set up and send out. I still have things to learn about some of the finer points - reports etc.

Some reports under financials can get quit lenthly. Wish it was on fewer pages etc. especially when running statement by category.

I am able to keep all of the information about my students and their grades in one easy-to-use, integrated platform. Since this was my first year working with a school and my first year using Gradelink, I had to learn quickly so I could stay ahead of the game while teaching the staff, parents, and students to use it as well. Gradelink was easy to understand, for the most part, and the support staff were easy to work with when I couldn't understand quick enough. I would recommend making more quality training videos to make your product easier to use and more professional feeling.

I like the shared family information, that parents can look at all of their children's grades in all of their classes under one login. I like the ease of communicating with one class or one grade level without having to create my own email groups. I like being able to change and manipulate the reports to our school's needs. I love the helpfulness of customer support and totally appreciate the fact that they stand with us in trying to understand how to make it work for us instead of being short on patience or frustrated with my inexperience.

I still haven't figured out how to end up with one English Literatue and Composition grade that incapsulates literature, writing, vocabulary and spelling classes with their different teachers into one final grade for the report card. As our school grows it would be helpful to have that as part of the program instead of the round about way I am doing it currently.

It's fairly easy to use and the customer service reps are very quick to respond and helpful.

Some functions are tedious to set up or correct. Sometimes it is a challenge to send correctly formatted emails through SmartSend.