Appian by TMW Systems Software


 

Appian is a cloud-based routing and scheduling solution that helps commercial carriers, private and dedicated fleets, energy service and delivery providers to manage transportation delivery, planning and execution. Appian is suitable for industries including direct store delivery (DSD), manufacturing and retail delivery, lab services, building supply distribution and fleet operations.

Appian can be used with tools such as Appian direct route, SchedulePro, ResourcePro and TerritoryPro to address planning problems, freight network analysis and modeling.

The Appian direct route is a mile optimization solution that helps companies to manage their transportation cost, field operations. It also helps in planning delivery patterns as per the user demand by defining minimum and maximum days between delivery. It works with order management systems and TMS applications. It provides support to customers via phone and email.

 

Appian by TMW Systems - Routing Management View
 
  • Appian by TMW Systems - Routing Management View
    Routing Management View
  • Appian by TMW Systems - Multi-stop Gantt Chart Trip View
    Multi-stop Gantt Chart Trip View
  • Appian by TMW Systems - Report Sample: Driver Performance
    Report Sample: Driver Performance
  • Appian by TMW Systems - Report Sample: Route Profitability
    Report Sample: Route Profitability
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic)

22 Reviews of Appian by TMW Systems

 

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Software Advice Reviews (18)
More Reviews (4)

Showing 1-18 of 18

Zach from Crestwood
Specialty: Petroleum, Oil & Gas
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Industry leader

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The versatility of this product is above and beyond its competitors. Best bang for your buck period! From dispatch to back office to EDI, TMW is a one stop shop for all your transportation needs.

Cons

Because the product is so vast and immersive, enhancement requests seem to take a bit longer, but it’s worth it in the end

Review Source
 
 

Shirley from SLM Logistics
Specialty: Transportation Equipment
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

A smart tms system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is cloud based, so no need to worry when you forget to save before exit. It also connects with multiple loadboards, so our trucks get exposed to a lot of market place, easier for dispatch to get loads.

Cons

We are a freight consolidator, so far we have not yet found any kind of software specialized in this funtion, including this software. It will be of great help if we can have some analysis function that can sort out LTL freights to the same destinations, right now we are doing by our own with human brain.

Review Source
 
 

Anweiler from Marpole Transport.com
Specialty: Transportation Equipment
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Have implemented TMW at two companies since 2000

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is the only Dispatch Software I have seen that I wouldn't hesitate to recommend to any company.

Pros

Reportability. Data & tables are organized and provide easy downloads or reporting through Crystal reports.

Cons

Even though we have now integrated mobile communications with TMW. I found their support some what lacking knowledge when it came to the mobile communications module.

Review Source
 
 

Russ from Bozzutos Inc
Specialty: Food & Beverage
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

My Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All that I have worked with at TMW have been great.

Pros

The support team is great to work with. Good software, with ease of use. They take suggestions for development and most time use them. Interfacing with other companies software is a great asset.

Cons

Time it takes for development, I know it takes many hours to make repairs. Some processes you see from other companies would be great within this software.

Review Source
 
 

Beth from Bear Transportation
Specialty: 3rd Party Logistics (3PL)
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Tmw

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like that I can open the program multiple times to use more than one load screen and other tabs as well to keep things separate.

Cons

You have to manually refresh. The history for previous loads does not include the load number so that is kind of useless.

Review Source
 
 

Joe from Luckey Tanklines LLC
Specialty: Transportation Equipment
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great system with lots of info

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great system to use for daily dispatch, easy to keep track of all load, and equipment info, lots of great customizable features to make your dispatch job easier.

Pros

Easy to learn, and can keep track of almost anything that you need to know on every truck / trailer / load you have.

Cons

I can not think of anything bad to ay about the system, it works perfectly for me dispatching a 20 truck fleet.

Review Source
 
 

Tharsanan from University of moratuwa
Specialty: Electronics
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Best App Development Software that is easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It give us a great platform to build more interactive software. It support very fast development by giving a very supportive UI. For the beginners it is very easy to learn and develop very complex applications.

Cons

One of the problem i faced is, limited other platform support. its time consuming a bit. should reduce product release frequency.

Review Source
 
 

Jonathan from Metro Xpress
Specialty: Other Nondurable Goods
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Solid performer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Over all great product, highly recommend.

Pros

The customer support, over the years they have been consistently great. When we need support they are there.

Cons

originally DOS based some features still have some old traits and limitations, but newer builds continue to improve.

Review Source
 
 

Robin from Infobahn Softworld
Specialty: High Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Great product and partner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Product functionality great product highly recommended. It also has the ability to pull in external data to create views.

Cons

User interface for charting and other functions can be better. Also, there is lack of technical documentation of engines.

Review Source
 
 

Brittany from Chautauqua instatute
Specialty: Automotive
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

Great when working. Needs allot of bugs worked out

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Easy to use once you have worked with it for a little bit. Can be used for multiple things needed for logistics management.

Cons

Tmw shuts down allot. It takes a little bit for the customer service to get back to you. Needs some major bugs fixed.

Review Source
 
 

Sanjeev from Infobahn Softworld
Specialty: High Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Repeatable Business Automation Using Appian

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It has an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.

Cons

Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.

Review Source
 
 

Rahul from TechnoHunger
Specialty: High Technology
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Code Less and Deploy in second

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of integration to legacy data and systems, with no additional coding required for different UI experiences.
The modern Tempo UI is clean and responsiveness is built in. You build the UIs once and they render perfectly on virtually any platform.
Speed of development and power of the tool to integrate with other platforms.

Cons

No cons while exploring website but the monotone colors users are used to more pop.
Make it more smooth so it is easy to handle.

Review Source
 
 

Stephen from Dedicated Logistics
Specialty: 3rd Party Logistics (3PL)
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Worst system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would not recommend this sytem to any carrier as it is not support and not very functional.

Cons

I have been in thetranportation industry for over 30 years worst system ever used. Way too many pop ups and the speed is seriously slow trying to keep up. Support is minimal.

Review Source
 
 

Abdo from System Transport Inc
Specialty: Transportation Equipment
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

not for fast paced work environments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Bottom line with the software is:-
if you running large amount of fleet, booking large amount of freight, fast paced work environment where each operator constantly on the phone multi-tasking between 1 – 3 monitors/computers. I would never recommend it. This will change your attitude as the software will decrease your production ability. It’s made to make you Serve it.

if you small operating company with small amount of fleet, and if its priced right for you, I would recommend it.

Pros

visual.
colorful.
Teach extra high level of patience.































































Cons

Slow Motion.
Excessive unnecessary technical errors.
Excessive amount of steps.
Cannot utilize the software to serve YOU, the Software utilize YOU to serve it. “It’s like creating the beast that have no control over it”.

Review Source
 
 

Miranda from TQ Logistics, Inc.
Specialty: Trucking: Shipper (private fleet)
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

You get what you pay for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are looking for a program that gives you the basic, then this is it. Reports a basic and limited but if you are able to get everything in order from the get go then you will be good but if you don't start out on the right path it is hard to get things straight.

Pros

Simple.

Cons

Too Simple.

 
 

Nan from Exel
Specialty: 3rd Party Logistics (3PL)
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

An overall necessary tool for route optimization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our company transferred from Paragon to this tool about 2 years ago and it is a nice tool to have. We use this a lot primarily in route optimization solutions design.

Pros

A lot more functionalities than other routing tools
Can deal with complex solutions, including layover routes

Cons

Expensive
Hosted remotely on TMW server, so very slow in motion and frequently crashes
Not user friendly at all.. and a lot of the settings are very confusing or not working properly when complexity level elevates

 
 

Bill from Wayne Transports
Specialty: Trucking: Shipper (private fleet)
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Software for the future stuck in the past

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A 32 bit single threaded application based upon Borland code written in Powerbuilder that needs as much CPU cycles as you can give it just to run at a normal pace. The UI is confusing, boring, and does nothing to lead a dispatcher from one logical point to another. Because they are trying to sell to every tyupe of trucking out there, it performs equally poorly for all, and requires a year of consultants tweaking it for your business- a process I believe they do to generate revenue per hour.

Pros

It ties into the accounting software and imaging software.

Cons

Every other aspect of this is bad. It takes users a year to learn it. If you want your dispatchers to stay on paper give them this. Tech support is slow getting back on issues.

Advice to Others

Get McLeod or anything else.

 
 

Jon from Idaho Milk Transport
Specialty: Food & Beverage

July 2015

July 2015

Will make a person throw computers out windows,,,glass windows!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I don't believe I like anything at all about this program

Likes Least

Having to put the date and time for a function in 4 different places for each function. If each load has only three stops you have to enter times and dates in 12 different times. this adds up to lost revenue having to pay for all that time adds up at the end of the year

Recommendations

This program is very time consuming and aggravating to use. It often rejects commands for reasons that make no sense. Then you have to spend hours digging through every load a piece of equipment has done for the last month and fix a time conflict on a load that's already in billing and you cant alter the load!!! I guarantee people will get angry and quit a job out of sheer frustration. I know I would like to. If the company I work for wasn't as awesome as it is I would put up with this.

 
 
 
Showing 1-4 of 4

Jake from Heritage Transport LLC

July 2018

July 2018

Been using it for a month and has become easier to us every day.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like being able to see what I have on hand in my inventory along with how much cost it is. It's nice to be able and see what tech is working on what unit live time also.

Cons

So far the only complaints I have got from my techs is having to hit the post button every time they do something.

Review Source: Capterra
 

Chris from Gulick Trucking & Freight
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Barley adequate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

None that I have figured out today, about as bad as Mcleod.

Pros

They offer a hosted solution and have an *expensive* but semi integrated add on CRM module. Most legacy users are still server/premise based however. Their tech support gets an 'A' for effort but 'F' for functionality and follow through.

Cons

Very antiquated, this technology has been around since the 80's, nothing *cutting edge* about TMW, and their suite application requires a dozen modules that are each a stand alone program. So you need 4-5 different applications/modules open at all times to do you job. Buggy, has daily glitches that require you to duplicate your work.

Review Source: Capterra
 

Matthew from FLS Transportation

January 2017

January 2017

TMW Systems - the review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use the TMW System in my office for our operations team and I cannot say it is the best but it is more than adequate overall.

Review Source: Capterra
 

Angelo from Laser Transport Inc.

January 2016

January 2016

very poor software service/support level

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Since joining the Trimble group, trying to access service for software glitches is next to impossible, even though our software support fees have always been and continue to be paid up to date. The responsiveness is mired in many layers of administration and the lack of sufficient knowledgeable staff to handle software issues. Case in point, I advised them of a software issue in November and I am still waiting for some one to address the issue. Jan 15, 2016. Rated customer service at one star because no stars was unavailable.

Review Source: Capterra