About Appian by TMW Systems

Appian is a cloud-based routing and scheduling solution that helps commercial carriers, private and dedicated fleets, energy service and delivery providers to manage transportation delivery, planning and execution. Appian is suitable for industries including direct store delivery (DSD), manufacturing and retail delivery, lab services, building supply distribution and fleet operations.

Appian can be used with tools such as Appian direct route, SchedulePro, ResourcePro and TerritoryPro to address planning problems, freight network analysis and modeling.

The Appian direct route is a mile optimization solution that helps companies to manage their transportation cost, field operations. It also helps in planning delivery patterns as per the user demand by d...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic)

13 Reviews of Appian by TMW Systems

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

July 2020

Michael from Mi Windows and Doors

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Appian

Once set up it did all that was promised and more

Pros

Appian has been a very good tool for my company.

Cons

All good, nothing to complain about. As with all tools it took time to adjust.

July 2020

Daniel from Alsco

Company Size: 1,001-5,000 employees

Industry: Textiles

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

July 2020

Review

the program has been very helpful and highlighting where our delivery inefficiencies are and providing us the tools to mitigate them. Provides a great visual representation of customer layout across the map which also highlights potential areas to focus sales on.

Pros

That they were able to adapt it to you business model. what we do is not your traditional delivery cycle and they were able to adapt the program to make it work for us. it has been very helpful since. for the most part it is easy to use.

Cons

there are little features i would like to see added to the software which would make it faster and easier and i have been told it is being worked on so this is good. i look forward to getting them installed.

July 2020

Melissa from Penske Logistics

Company Size: 5,001-10,000 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2020

Direct Route / Resource Pro

Pros

It's great for dedicated fleets or private fleets.

Cons

Some of the inconsistencies between what we were told it does vs. what it actually does.

Reasons for Choosing Appian by TMW Systems

Appian was the only company that offered a tool that could do fleet resource scheduling for an entire week at a time.

August 2020

Calvin from TQ Logistics

Company Size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2020

Great for easing dispatch scheduling

Pros

I love the ability to foresee driver hours in advance. that give me the flexibility to even the loads among drivers.

Cons

I feel Resource Pro could be more user friendly. it is currently a ton of steps to learn to use it properly.

July 2020

Stuart from Medosweet Farms

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Appian For Medosweet Farms

Pros

The product is simple to use and shows immediate results and impact of the choices made while routing. The interface can be customized to best fit your configuration. Drivers love the DR Track website.

Cons

There are some aspects that feel a little bit clunky and requires too many key strokes, but the product as a whole seems to have very little issues so far.