The software delivered on all the functionality we were looking for. The implementation team members for both our go-live and subsequent major projects were very knowledgeable and capable.

The user interface is very intuitive for users. Additionally, it has all the tools needed to optimize a high volume ecommerce D.C.

We tried to avoid modifications, but when we did modify the system, we had some bugs to fix.

My teamates and I appreciate the applications we use and especially the attention we get when we need it the most. Some end users complain but I do not know a place where all users are happy :) they may have used and got used to a different application in the past and change management is not easy.

The excellent partnership with both development and support team.

The integration with ERP deserve some attention. This is something we are able to improve today, but during the implementation and because of the pressure of the due date, some aspect were neglected, not enough test cases were identified.

This is a good product and provides all the requirements for my customers warehouses. This should be on a your list if you are looking at a new WMS.

Generix WMS (previously Sologlobe WMS) is a highly configurable product and provides all the features you might need in a warehouse. This product has a feature set that put's it almost on par with tier 1 WMS systems with a lower cost and a usable interface. Unlike many of the competitors, Generix WMS has all the depth needed for even the most complex warehouse design. Most features can be setup via configurations which can be accessed by the administrator. This extends into all aspects of the warehouse meaning that with Generix WMS you do not need to conform your warehouse to the way the WMS does things. For example, Generix supports user defined pick paths using may different methodologies. You set your warehouse up how you want to flow. Then you can use just about any picking methodology you may want and are not limited to just one type of picking. You can even change picking on a order by order basis. Other areas are just as configurable such as Receiving, put away, combining & shipping. Additional 3rd party partnerships also allow for add on products to integrate best of breed in non-wms areas like labls and shipping.

As with any product Generix WMS has some negatives: -- Support is a bit slow. Wait times for resolution can be way too long. -- Integrations to ERP and business systems is complex and costly. You cannot access the code of Generix WMS and thus must use their team for much of this process. -- Upgrade process is complex. Generix breaks off a code base when you install and then customizes from there. Think of each it like a new Linux Distro. Once the distro breaks off it becomes it's own code base and must be maintained separately from the parent distro. Upgrades are not automatic with this model and thus require all previous customization to reviewed if you want to upgrade. Since integrations are not built in this makes the upgrade process very time consuming and costly. In my experience it does not happen often due the complexity.

Generix Solchain WMS is an exceptional product that has greatly increased our efficiencies for our Operations Team.

The overall functionality and ease of use of the product for all areas of warehousing operations.

Not as many out-of-the-box reports from an analytics perspective that were available in our version. Seemed like reports would require additional development.

We deliberated over which WMS to select to replace our legacy solution. We submitted RFQ's to the vendors. Our short list was three, and after 8 hour demos each, we went with Generix's Solochain. We had over 300 gaps in our current solution, and Solochain filled everyone. The Generix Group delivers! Their Sales, Implementations, Customer Care, Development, Integration, and Upgrade teams are incredible! Our implementation involved twelve sites, 2.2 million square feet of facility, across three time zones. It took over two years to complete the implementation rollout. I'm proud to say that we were able to convert each of the twelve sites without a single rollback nor a single major customer commitment being missed! Now that we've concluded our implementation, we are now upgrading to the latest version. Our intent is to uplift all twelve sites simultaneously and I have no doubt that the upgrade will go equally as smoothly.

The desktop and handheld solutions are easily trained by all. The product is very stable, incredibly configurable, as well as equally expandable. The GUI is very visual providing custom views for desktop users. Yard and Dock, Work Order Planning, Item Traceability, are just a few of the pages that make managing the warehouse fun to do!

I would like to see a greater concentration on customer specific KPI dashboards. No one dashboard can meet the variety of customer base the Generix Group serves. Yet, development of a solution that puts the information desired at the fingertips of a customer would be a powerful solution.