SkuVault

RATING:

4.2

(56)

About SkuVault

SkuVault is now being offered as part of the Linnworks family of brands, with two great solutions: SkuVault Core and SkuVault Enhanced Warehouse. SkuVault’s cloud-based inventory management solutions are built for ecommerce and multi-channel merchants. We deal with your actual, physical inventory, scanned into and out of your warehouse or store, and then use this real time data to sync with your online marketplaces such as Amazon, eBay, Magento, Shopify, and more. Real-time quantity syncs prevent out-of-stocks, barcoding and quality control reduce picking and shipping errors, and our smart reorder reports ensure that your purchasing decisions are backed by hard data. SkuVault’s solutions increase efficiency and improve your bottom line: our clients on average decre...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

SkuVault Pricing

Starting price: 

$449.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Real-time marketplace data sync

SkuVault Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for SkuVault

1 - 5 of 55 Reviews

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Ease of Use and Customer Service

PROS

Customer service is on point in terms of timely support and helpfulness. Calling and getting an answer on questions helped quite a bit. The WMS is great and very responsive. Integrations went smooth.

CONS

The times at which it updated inventory to the store was debatable as in time frames. I ran into inventory issues especially with low stock inventory. I found the scanning process of the SkuVault was very repetitive with extra steps when used in conjunction with other shipping software

Hallan

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Exactly what we were looking for.

Excellent experience, almost no issues what so ever. If we do run into a problem, their customer support is fast, clear, and helpful. The implementation and initial setup was a longer experience than we thought, but because we had a lot of internal decisions to make, but their implementation team was always available to help.

PROS

Some features are daily essential to our business model, such as picking items, quality control, inventory management, reordering and replenishing, the ability to use scanners, multiple users, etc...

CONS

Perhaps the interface and layout of how the products and catalog are displayed could be more flexible and adjustable.

Reason for choosing SkuVault

Because folks from Channel Advisor recommended SkuVault for such great connectivity with their platform.

Reasons for switching to SkuVault

We needed more functionalities and a more robust technology.

Colton

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2024

Great for excel uploads, Software itself is Budget quality.

Useful under a specific set of circumstances, otherwise not great.

PROS

It allows a lot of excel importing and exporting. We created an extremely efficient system using Excel and SkuVault allows importing and exporting that facilitates our Excel system.

CONS

The system itself is not great. It always has errors during high volume periods of the year, customer service is worse than useless, and the most important parts of a WMS are all mediocre at best. Not the right fit for anyone handling more than a couple hundred orders a day.

Reason for choosing SkuVault

Our budget forced us to choose SkuVault over other options, however most of what we do is using excel uploads since the system itself is not that great. We are planning on changing software.

Will

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Amazing Software - Must have for small business

Amazing experience. These guys are the best.

PROS

Love the ease of use. Tons of videos and help articles to explain how to do anything in the software. If that doesn't help, then they have amazing customer support. They are always innovating the software to make things more streamline and cater to other industries. Another pro is the product feature submission. If you have a suggestion on how making something more streamline, they welcome these ideas.

CONS

The only thing that was challenging was getting the 10's of thousands of sku's set up in the system and barcoding everything but that is something that is unavoidable with any software. My other con was that I didn't use this sooner :)

Reason for choosing SkuVault

Price, Easy to use, Met all the needs we needed for the business.

Patrick

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

SkuVault is the Industry Leader in inventory management for SMB's

PROS

I researched at least a lot of different tools before coming to SkuVault, but I chose SkuVault because they were obviously customer centric throughout their sales, onboarding and support. Their sales team met with me and thoroughly answered all my questions and made sure everything I needed could be managed in SkuVault. Their onboarding team put together a custom implementation plan and met every week to make sure things were set up properly. As we continued to use the system, support was on point to quickly answer any questions we had.

CONS

We are currently only utilizing a fraction of SkuVault's offering. It would be nice to have a more streamlined user interface that only showed what we are using and hid what we are not using. This would help us in onboarding new employees and limiting mistakes.

Reason for choosing SkuVault

The team and the focus on customers

Reasons for switching to SkuVault

Finale was difficult to implement and had sub optimal customer support