About SpamTitan

SpamTitan is a spam filtering solution that caters to businesses, managed service providers (MSPs) and schools and helps them to block spam, viruses, malware, ransomware, phishing attempts and other email threats. The solution can either be deployed on-premise or hosted in the cloud.

Key features include a spam blocker, anti-virus protection, whitelisting and blacklisting, email protection and more. The solution also provides email archiving. Its management overhead feature allows school and campus IT staff to manage email clients and protect email accounts from malicious attacks.

Additionally, SpamTitan lets users connect personal devices to the solution, and also offers a custom reporting engine that lets users generate reports on threat types and s...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

390 Reviews of SpamTitan

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(260)

260

4 stars

(104)

104

3 stars

(21)

21

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 390 results

August 2019

Ágoston from Mind-Info Kft

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Versatile spam/av filter for reasonable price

It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.

Pros

The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.

Cons

Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.

Reasons for Choosing SpamTitan

Price/features value.

March 2020

Mark from Sokos

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Efficient Email Spam Filter

Blocks everything it needs to from mail, virus's, malware, etc, does its job.

Pros

They offer free 30 day trial to test it out. If you have nothing in place currently, you will see that a spam filter is needed. Also say 99.99% rate but found that a bit more spam still sneaks into mailbox but does great job at getting rid of most of it.

Cons

There are other hardware pieces and software out there that works better as a spam filter. Barracuda products give way more control and feel the block rate is better as well.

Reasons for Choosing SpamTitan

Wanted to give it a try since offering the trial they do, didn't disappoint that's for sure.

August 2020

Jorge Ruben from Mexis

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

SpamTitan enabled a transformation of our managed email security services

In my role, not being the technical manager for the platform but being responsible for both our expense budget and customer satisfaction, we achieved and important improvement in both. Of course we are keeping other technologies as well due pre-existing obligations or because some customers ask for the specfic technology, but we have found an important ally on Titan.

Pros

It is very simple to use, a lot more than all the others we have used and evaluated. It has an API which allows us to interact programatically with the platform. Pricing is what we needed for our MSP offer.

Cons

So far we haven't found anything we don't like about it. It might be that originally the licensing model wasn't exacty what we needed, but actually, the vendor was very flexible and gave it to us, so we can't really complain so far.

Reasons for Choosing SpamTitan

We needed a player with a fully functional, easy to use, technically effective, financially efficient to grow our solutions portfolio.

July 2018

Conor from Netcelero Ltd

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

July 2018

Decent features for the price could do with some more features. Would still recommend.

Spam is removed.

Pros

Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.

Cons

The following lets it down: 1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better. 2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it. 3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers. 4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.

Response from TitanHQ

Replied August 2018

Hi Conor, Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows: 1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report. 2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers. 3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided. 4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic. We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ

June 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

Not the best

Actually my overall experience is neutral, yes it is good with blocking spam but if blocks other mails too it doesnt make sense

Pros

I used a lot of spam-block apps, this app is really good to block spams. Since i use i dont see spams in my mail box

Cons

But on the other side the app blocks some emails also, so sometimes i have to look in quarantined mails to find some mails