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ConnectWise Automate

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location. Content management features allow users to share documents an...Read more about ConnectWise Automate

Atera

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. With Atera, you can manage your entire IT operation ...Read more about Atera

Site24x7

Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive insight...Read more about Site24x7

AI-DBA

AI-DBA, or Artificial Intelligence-Database Administration, is a technology that combines the power of Artificial Intelligence with traditional database management practices. It is designed to help businesses efficiently manage th...Read more about AI-DBA

4.5 (2 reviews)

ManageEngine Key Manager Plus

Today's complicated IT infrastructure encompasses a lot of machine to machine interactions, using digital identities like SSH keys, SSL/TLS certificates, and PGP keys. Compromised or stolen digital identities pose a huge security ...Read more about ManageEngine Key Manager Plus

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ManageEngine Applications Manager

ManageEngine Applications Manager is an application performance monitoring and observability solution that is designed to empower businesses with deep insights into the performance, health, and availability of their critical appli...Read more about ManageEngine Applications Manager

ManageEngine OpManager

ManageEngine OpManager is a network management solution that includes network and server monitoring, bandwidth analysis, configuration management and fault management. The solution is suitable for businesses of all sizes. OpManag...Read more about ManageEngine OpManager

ServicePilot

ServicePilot is a high-performance IT monitoring system supporting highly detailed observability of critical applications, surveillance of thousands of devices, and analysis of millions of events. Combining real-time and historica...Read more about ServicePilot

4.5 (6 reviews)

Server & Application Monitor

Server & Application Monitor by SolarWinds allows organizations to monitor and manage servers, applications and related infrastructure across on-premise, cloud and hybrid environment. Its web server capacity planning functionality...Read more about Server & Application Monitor

Netwrix Auditor

Netwrix Auditor is a security solution that helps organizations overcome compliance and operational challenges. Netwrix solutions empower you with total control over what's going on in your hybrid IT environment by delivering acti...Read more about Netwrix Auditor

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LogicMonitor

LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations dep...Read more about LogicMonitor

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Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, ...Read more about Datadog

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NinjaOne

NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive platf...Read more about NinjaOne

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Pulseway

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the user...Read more about Pulseway

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DymaxIO

DymaxIO is an application performance management tool designed to help businesses maximize I/O throughput by identifying and deploying performance enhancement technologies across individual systems and applications. The artificial...Read more about DymaxIO

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RunCloud

RunCloud is a web-based server management solution designed to help businesses configure cloud servers and create and manage PHP websites or applications. Features include atomic deployment, IP whitelisting, site authentication, d...Read more about RunCloud

4.0 (4 reviews)

cPanel & WHM

cPanel & WHM is a server management software that helps small and medium enterprises, developers, business leaders and partners manage websites and web servers. It enables teams to create domains, launch email networks and backup ...Read more about cPanel & WHM

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Foxpass

Foxpass is a cloud-based and on-premise platform that helps small to large enterprises automate threat detection and access control process across servers and networks. It provides local cache, which enables users to keep systems ...Read more about Foxpass

VirtualMetric

VirtualMetric is an all-in-one infrastructure monitoring and reporting solution that combines advanced IT management tools with agentless monitoring to track the performance and reliability of all aspects within any IT infrastruct...Read more about VirtualMetric

5.0 (1 reviews)

SoftActivity Monitor

SoftActivity Monitor is a cloud-based employee monitoring solution that helps businesses track staff activities to protect enterprise systems from internal threats. Key features include internet usage monitoring, screen activity r...Read more about SoftActivity Monitor

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Buyers Guide

Last Updated: March 16, 2023

If your business draws a major chunk of its revenue from online channels, things are looking up for you! If you're yet to tap into online channels, it's time you did.

The number of people buying goods and services online is expected to exceed 2 billion by 2021. This expanded pool presents an opportunity for you to multiply your customer base and enter new markets. But, increased online sales bring something else with it: lots of traffic, which can slow down your website, clog your client communications, and cripple order processing.

So, while you wouldn't want to prune this traffic, you'll need to ensure that your servers don't get inundated. This is what server management software helps with.

This Buyers Guide covers the details you need to keep in mind when making a purchase decision.

Here's what we'll cover:

What is server management software?

Server management software is used by IT system administrators to monitor and optimize the performance and overall health of servers. The tool also provides a centralized repository for tracking records of past server outages and event logs.

Dashboard for monitoring server health in ManageEngine (Source)

Common features of server management software

The features of a server management solution are geared toward letting users monitor servers and identify issues that affect their performance.

Here's a quick look at the common features:

Monitoring

Track your servers that host cloud services or provision virtual machines using a single tool. Understand performance details such as CPU/memory utilization, temperature, and power supply status.

Capacity planning

Analyze graphs to understand server usage trends and plan resources to handle changing server requirements.

Log management

Create a repository of server logs, such as records of page requests on a web server, and analyze them to identify trends or recurring issues.

Alerts

Receive notifications via email or SMS for server issues, such as website traffic overloads, system crash, and unauthorized access.

What type of buyer are you?

Server management software buyers can be largely categorized into two groups based on their IT requirements.

  • Companies that mostly outsource IT-related functions: These businesses outsource the majority of their IT functions to managed service providers (MSPs) or provision services from cloud vendors such as Amazon and Microsoft. They typically handle only a few business-critical functions in-house, for which they manage a small number of servers. In such cases, all they need is a stand-alone tool with streamlined capabilities for server monitoring.

  • Companies that handle most IT-related functions in-house: These businesses often have dedicated in-house teams to handle their IT infrastructure management needs, which go beyond server monitoring and management. They need additional software modules for handling a range of processes such as network monitoring and patch management.

Benefits of server management software

In the above sections we've briefly touched upon the benefits of using server management software. Here, we'll examine the benefits more closely.

  • Time savings: The features in server management solutions can drastically reduce the time required by your IT staff to monitor server issues and build summary reports. For instance, theses solutions offer pre-built templates for monitoring different applications and reporting dashboards to view the performance of different servers in a central location.

  • Enhanced security and stability: A server failure can be the result of external factors, such as cyberattacks, or internal issues, such as overheating CPUs. These incidents can not only cause your business a great deal of embarrassment but also lead to costly lawsuits. With server management software, you can mitigate such failures by continuously monitoring servers for suspicious logs, status of firewalls, and even the physical health of the equipment.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.